KECC502GWH2 KitchenAid Cooktop - Instructions

My dual zone burner would trip my breaker anytime i tried to turn it on. All the other burners would work fine. I searched online and found a way to test my burner, which was shorted or grounded out. I purchased a new burner from the site...It was as cheap or cheaper than other sites. It showed up a few days quicker than i was expecting..I also replaced the switch to the burner, just as a precaution and to save time since i already had the top glass off of my burners....EASY JOB!

Went well. Husband, who has some appliance repair experience, did repair in less than a hour. Replacement burner was not an exact duplicate of original but he was able to adjust for that.

Access to burner nothing like on-line videos:

1) Remove 4 screws under front control panel. (Oven door needs to be open.)
2) Remove 2 flat head screws on sides of control panel. This will loosen control panel. Capture control panel to keep from hanging from wires/connectors. I used hooks made from a wire hanger.
3) Remove 2 screws to remove two steel panels on either side of stove.
4) Remove rear screw of the 2 front screws now exposed and 2 rear screws near top of stove.
5) Carefully flip over glass top being careful not to pull on the wires.
6) Identify burner to be replaced. Note 2 numbers where two clamps are attached to burner.
7) Using 3/8” nut driver, remove screws to allow removal of burner. Remove wires per included instructions. Remove burner.
8) Place new burner under clamps and align to the holes by the two numbers noted in step 6 above.
9) Connect wires to new burner as per included instructions.
10) Reverse removal steps.

Followed the instructions in the video provided by PartSelect, which was very accurate. They only problem I have encountered is that the wiring from the old element compared to the new element do not match up 100%. I had to call Whirlpool today and schedule a Tech to come out and see if they can resolve the problem. Right now, when the burner is turned on, both the inner and outer elements turn on.

I found on youtube Also we marked each wire with masking tape 1A and 1B, 2A and 2B. The wires were the same color.

First I cut electric power off removed the two screws that hold glass top lifted up and removed two screws that hold element in place. I disonnected the wires and then pulled the element out

The new element wiring placements were totally different from the old element. Lucky for me the lettering printed on the terminals for each pole was the same as on the old one. It was just a matter of matching up each terminal pole lettering. The instructions that came with the new element were of no help at all. Youtube was my best helper.

just needed clearner for the top of my glass top, the operator was very helpful I received my clearniner in 7 days thank you

ordered, came the next day and just slid it on the gas stem

The repair was very easy. It took me less than ten minutes. There were only five screws including two to hold heat element that I have to unscrew and transferred the old clip the screw onto new heat element.

Shut off 220 volt power to range. Removed two screws for cooktop element access. Used needle-nose pliers to remove power (2) and control (2) lugs and wires. Remove defective cooking element module, replaced. Reverse steps for new unit.

I unplugged the stove and removed two screws on bottom of stove top (above oven door) one screw holding burner bracket in place. Took one wire off at a time and hooked to new burner, tightened all screws back down.

Removed burned out burner, replaced new burner tested works fine

Disconnect the power.took the cooktop off the range. Turned it over. Removed the underside plate. Disconnected the bad element. Pluged inthe new element. Replaced the under plate. Reconnected the range to the stovetop .put cooktop in place. Reattached screws. Turned on power. Worked perfectly.

First, I turned the circuit breaker off to the range. Then, I pulled the range out so that I could get to the screws which held the glass top in place. They were located on the sides of the range. I had to remove the trim pieces on the sides to get to the forward screws. Once that was done, I lifted the glass top, unplugged the wire harness, flpped it over on a protected surface. I noted the numbers on the old coil where the clips held it in place and put the clips on the new coil in the same place. The old wires just clipped on to the new coil exactly as they clipped on to the old coil. I put it all back together and it works great! I am a 70 year old woman who did this all by myself. You young guys should have no problem.