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KAWE565BWH0 KitchenAid Washer - Instructions

All Instructions for the KAWE565BWH0
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Noisy/No agitation
Followed Video link to instructions and finished job in 10 minutes. Really easy repair.
Parts Used:
Agitator Directional Cogs
  • Patrick from Fayetteville, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
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Missing lid hinge bearing
1) Using a Phillips head screwdriver, the two screws retaining the hinge pin to the lid were removed. 2) Remove hinge pin and tilt lid slightly to gain access to bushing hole. 3)Install new bushing in hole. 4)Reposition lid. Insert hinge pin through lid and into bushing. 5)Reinstall hinge pin retaining screws and tighten.
Parts Used:
Lid Hinge Bearing
  • Kim from Oviedo, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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washing machine wouldn't spin clothes.
I watched the Video Twice and really this was an Easy Repair. The Clutch Assembly was Worn. Another thing was that one of the Mounting Bolts that holds the Transmission in Place was never Installed at the factory. This is very critical. This washing Machine always was kind of Noisy, but not no more. It Spins the water out of the clothes now and the Machine is alot quieter. At least a $600.00 Savings.
Parts Used:
Direct Drive Motor Coupling Clutch Assembly
  • David from Bismarck, ND
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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washer will not spin or agitate, all other operations good
WATCH THE VIDEOS FIRST!!! I replaced the motor coupling and the agitator cam. I made it much harder than it had to be. My advice to any novice...watch the videos FIRST! I disconnected the drain and fill hoses then I took the back off of the washer only to find the motor in the front so I took off the cabinet. Then I took off the pump and the pump hoses (not needed). I released the motor and found the coupling. It was wasted, as suspect. I ordered parts. Then I took apart the agitator and discovered nasty old dogs. I ordered more parts. THEN, I discovered the videos and began to download them. I live way out in the country and my internet is about the speed of dial up so this is no easy feat. At this point I have washer parts all over my kitchen and new parts on the way (that is another whole story, FedEx has a hard time out here). After watching the videos I knew I had done WAY too much work but nevertheless I was determined to at least get the new parts on and all the pieces put back where they came from. I began putting the agitator together first and that was relatively easy except for the missing grease. The next day the coupling arrived and I was able to get it on (now that I knew to lay the machine down it was much easier to work on (instead of laying in the floor)! By Thursday night (I started this on Monday) I had everything reconnected and did a trial run. OH MY! Everything went well until the spin, then the noise started and the burning smell was not pleasant at all. I unplugged it and went back online the next morning to research this new experience. I found someone else who had made my mistake, you MUST force the couplings onto the shaft of the transmission and motor until it is flush with each shaft or you will get noise and burning odor. I took the cabinet off and re-worked the coupling, put it all back together (this time it really did only take about 1 1/2 - 2 hours). SUCCESS! My 20 year old machine works better than it has in the last 2 years. WATCH THE VIDEOS FIRST!!!
Parts Used:
Agitator Repair Kit
  • Kathleen from Roby, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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The washer wouldn't spin unless it got a little help in starting.
I completed the repair EXACTLY as shown in the YouTube video. I went Googling for some ideas when I came upon the PartSelect video which showed the repair being completed on the EXACT make and model of my unit. Screw Sears, which listed the repair as 'difficult'; it was easy! Nothing like seeing it done before attempting it. I am very pleased with both the product and the help!
Parts Used:
Clutch Assembly
  • Brendan from Albuquerque, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Washer would not spin dry
Replaced clutch and direct drive assembly and associated parts. Found a broken pin on the plastic part that moves the cam.
Parts Used:
Clutch Assembly
  • Dave from Knoxville, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Direct drive coupling teeth broke off. All of them.
Watched a youtube video first. Thats where I saw the ad for Part Select. It didn't go as smooth for me as it did for the guy in the video. Mine was rusty but a little oil spray a hammer and screw driver got it done. I'm glad your site has pictures of the parts. It helped me get the right part the first time.
Parts Used:
Direct Drive Motor Coupling
  • jeffrey from Advance, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
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The top of agitator was not moving
It was very easy. The instructions were very helpful. My husband had taken the agitator apart before we orded the repair kit and discovered that the clogs were worn. What would of been more helpful that when we ordered the kit that it could of told us the little bit of agitator grease was going to be needed. Instead it said it after we recieved the kit that we needed the grease.
Parts Used:
Agitator Repair Kit
  • Sharon from Elsie, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Spin Cycle Stopped working
Using the video that was supplied with my confirmation of my order. I followed the video to the "T" and everything went great. That is very helpful to have those videos. Who keeps their manuals for 10 years or more. I think the repair even took me less time than the video estimated. I would definetly order from this company again. Sears wanted 3 times the price and 15-16 days longer to get the part. I ordered the part on Sunday and had it Tuesday.
Parts Used:
Direct Drive Motor Coupling
  • Jeffery from Sherwood, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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My Washer quits turning
Simple and quick. 1) Unhooked water pipe connections on the back of the washer, 2) Unscrewed the two screws holding the head(the switch,dials panels)that also hold the back panel and popped two clips hold the head to the outer cover, 3) unhooked the electric swich harness and tilt the head panel backward over the back cover, 4) slide the washer outer cover housing, 5) leaned the washer drum and motor on it's back, 6) unscrewed the small screws holding pump clips and removed both clips, then pull the pump straight up, then did the same to the screws and clips holding the moter. Took the direct coupling and fit them into the shaft...installing is just reversed...Washer tested working perfect.
Parts Used:
Direct Drive Motor Coupling
  • Killin from Summersville, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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washer wouldnt fill up with cold water.
shut off water source,Re route cold water line to hot water line to keep laundry going!! ordered parts, removed back cover using screwdriver. valve is held in place with 2 screws and a screw (5/16"?) in the mounting plate. pinch clamp on bottom of inlet hose and 2-2 prong plugs for power. really couldnt screw up the orientation of plugs and hoses...used self tapping screws to re-fasten the back of washing machine cover to avoid lining up the holes...hack!
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Joseph from Middletown, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Super Easy Fix
The fix was super easy. The parts were less then the shipping and had my parts one day ahead of the estimated time on the internet. It was a Bing Bang Boom project that saved the fiance and me a few bucks.
Parts Used:
Agitator Directional Cogs
  • Chris from Byhalia, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Loud squeal when washing with cold water
Turned off the water and power, disconnected the supply hoses. Then took out the two screws in the control panel. Removed the clips holding the back to the main tub assembly. Marked the hot/cold control wires on the valve assembly, then removed them. Pushed back the internal water hose clamp (watch out for water in the line). Unscrewed the old valve assembly and bolted in the new one. Replaced the control wires and internal water hose and clamp. Replaced the clips holding the back to the tub and the screws to the control panel. Replaced the supply hoses and power cord.
Parts Used:
Water Inlet Valve with Mounting Bracket
  • Andrew from Ashland, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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washing machine would agitate and drain but woul either spin slowly or not spin at all. Clothes were getting knottef up because agitator was not ratcheting properly.
Used video that was sent with confirming email to temove cabinet, agitator, pump, motor and transmission. Replaced clutch and agitator repair kit and reassembled. Washer worked correctly the first time I tried it.
Parts Used:
Agitator Repair Kit Clutch Assembly
  • Donald from Carolina Beach, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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No longer spinning
Repair went really well thanks to the video PartSelect had posted with the drive motor coupling. It showed me how to take machine apart to replace the coupling. Loved the step-by-step instructions. Made it so easy for my son and me to do together and I am a female.
Parts Used:
Direct Drive Motor Coupling
  • Terri from Sahuarita, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the KAWE565BWH0
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