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JW2000W Jenn-Air Washer - Instructions

All Instructions for the JW2000W
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grinding noise
removed the bottom back, changed the pump/pulley assembly, tilted to change the belt. Easy and fixed our problem.
Parts Used:
Drain Pump with Pulley Drive Belt - 51 inches long
  • Cindy from Lutcher, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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old pump bearins gone
installed new pump, 10 min. job
Parts Used:
Drain Pump with Pulley
  • Dennis from Rockford, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Tub would not drain
Simply followed the instructions on the video provided and the repair was a breeze - quite impressive service!
Parts Used:
Drain Pump with Pulley
  • Jeff from Tacoma, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Drain Pump out
Removed and placed new one in 15 minutes. Thank You so much for the help
Parts Used:
Drain Pump with Pulley
  • Douglas from La Grange, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Washer stopped full of water. Awful sound upon restart.
Sure enough, it was the Drain Pump. Replacing the drain pump itself was a piece of cake, even though mine was located at the BACK of the unit, bot the front like the instructional video. The tough (or at least time consuming) process was emptying the washer of all the standing water before the problem could be properly diagnosed and the repair completed. Needless to say, a ShopVac was the solution for the main tub, although there is still a bunch of water left under the main tub, in the hoses and even in the broken Drain Pump. Have lots of towels and a small bucket on hand - and someone to help empty the bucket while you're crouched behind the washer by the wall! :) Other than that, replacing the actual part is easy, and replacing the belt is easier once the new working (rotating) drain pump is in place.
Parts Used:
Drain Pump with Pulley Drive Belt - 51 inches long
  • Reid from Cumming, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
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machine spin cycle not working
placed washer on front exposing bottom of machine. removed clip holding pulley in place with needle nose pliers. The old parts slid off transmission shaft easily. I set these aside in order of removal. The replacement parts were not exact matches to OEM parts replacement bearing was heavier duty and thicker there were washers in the kit that would not even slid onto transmission shaft,replacement pulley and cam were exact replacements for OEM. I replaced the bearing and thrust washer and then used a combination of new and old washers to build the assembly back to the original length so the retaining clip would hold assembly firmly in place.The instructions key point was that the final height had to bring the pulley back to the original height for a snug fit with retaining clip. Once I realized this the extra parts in the kit were less worrisome.
Parts Used:
Transmission Pulley and Bearing Kit
  • Brian from Lewiston, ME
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Noisy spin cycle
Just as shown in video on website
Parts Used:
Lid Hinge Pin Drive Belt - 51 inches long Snubber Ring
  • William from Cochiti Lake, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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vibration durring spin cycle
follow the video on snubber ring replacement an use 1/2 inch washers keep the tub springs from collapsing then it is very easy to remove them make sure to tilt the tube assembly an un hook start to finish under 1 hour
Parts Used:
Snubber Ring
  • jennifer from dwight, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Pump was leaking water on the bottom
I did it just like a video was showing. This was really good instructional video.
Parts Used:
Drain Pump with Pulley
  • Yevgeniy from Monroe, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Bad Water pump
Tilt washer back and pop belt on bottom of washer. Use putty knife to open top of washer 2 clips 2 inches in from both sides. Use racket to open and remove front panel of washer. use racket to remove 3 screws that hold pump to base of washer. pliers to remove clamps for intake and output hoses. use small bucket to catch water in hoses and pump. Replace pump unit, put screws in, put pump clamps on, put front panel back on , snap down top of unit, put belt back on pulleys and your done.
Parts Used:
Drain Pump with Pulley
  • Robert from bridgeton, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Washing machine made a strange loud noise and then would not drain.
The video on PartSelect.com regarding replacing the washer machines drain pump with pulley was extremely helpful. By following the simple instructions as shown in the video, I was successful in replacing my washing machines pump in less than an hour, and saved myself the labor costs a repairman would have charged me for a really simple and easy repair job. I was also extremely happy and impressed with PartSelect.com. The price I paid for the part was very competitive and arrived within 3 days. I was very glad to see the pump and pulley assembly was a Whirlpool factory certified part and not a knock-off or reconditioned part.
Parts Used:
Drain Pump with Pulley
  • Dermot from Coral Springs, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set
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loud metal on metal sound during spin cycle
I followed write ups on this web site and the job was straight forward. As far as the washer brake rotor I did not need to replace it. After removing the six screws that cover the assembly I noticed some rust and dirt so cleaned it with degreaser and reassembled it. I have no loud screeching sounds when the spin cycle comes to an end. As always PartSelect did a great job getting the correct parts to me with in a few days, thanks.
Parts Used:
Washer Brake Rotor Drain Pump with Pulley
  • Shane from Mobile, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Noisy during wash cycle and spin
Removing and replacing the pump was a very easy process. Once the belt was removed on the bottom of the machine, I removed the back plate to gain access to the pump. Three screws and a couple of clamps holding the hoses on the pump. There was a little more water in the pump during removal than anticipated. Other than that, it was an easy fix.
Parts Used:
Drain Pump with Pulley
  • Phil from Winfield, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Washer made squealing and grinding noises at the end of a wash cycle
I followed the very useful videos for replacing the water pump and drive belt. My machine has the water pump located in the back (different than the video) so removing the front of the washer was not necessary. However, by doing so, I noticed some interior rust from bleach-tray spills which I easily fixed with a wire brush and some spray paint. The pump was easily removed by loosening 3 bolts (per the video) but through an access plate in the back. The only surprise was that there was considerable water in the pump hoses and I needed a bigger catch tray to collect the water than I expected.
Parts Used:
Drain Pump with Pulley Drive Belt - 51 inches long
  • Leonard from Hot Springs Village, AR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Socket set, Wrench set
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Hinges for the lid were broken
The repair went smoothly with no issues or problems. The video link sent with the receipt made all the difference in the world. I watched the video on my iPad as I was doing the repair. Also locating the parts I needed on the part select website could not have been simpler.
Parts Used:
Lid Hinge Pin Lid Hinge
  • David from Chandler, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the JW2000W
316 - 330 of 387