JP960SA2SS General Electric Cooktop - Instructions
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Inside burner would no longer heat
I went online and ordered the part after reading other people's repair experiences, confident that I could do it because the part was quite pricey. First, be sure you're circuit breaker to your range is off. Next, open the oven door and locate and remove two screws with a socket, that are just under the top surface which will allow you to lift up the glass top which is actually hinged...no need to pull the range out. Securely prop up the glass surface area and the burners are exposed. With a marker, mark where each color wire goes on the burner you are going to remove and also mark where the two holding brackets are. This way you can reference the locations to connect to the new one. Carefully remove the wires and brackets and install new burner with brackets and connections. Close up the top, replace two screws, turn on breaker, and if there were no other faulty components,it'll work great. P.S Be gentle getting the very snug wires off. Good Luck
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John from CHARLESTOWN, NH
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
3 of 3 people
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Small front burner on our glass top stove died.
Robert did not do the repairs. I did! 70 year old housewife. I watched a Utube video and thought I could certainly handle that. Ordered my part from your site. It came in two days. Burnet was replaced in under 20 minutes by me! Anyone can do this. Super easy, parts just plug in.
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Robert from FLEMING ISLE, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 3 people
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Broken knobs on range top
Simply replaced the broken parts. The interesting part was that I ordered the incorrect part. After e-mailing my problem back to PartSelect.com I was amazed at the concern received to help correct the problem. Lacey (of partselect) and I exchanged e-mails until the problem was corrected. GREAT CUSTOMER SERVICE!!!
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JAY from La Mesa, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
4 of 6 people
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The dual burnner had somthing drop on it and it went out
I pulled out the range from the wall unplugged it from the wall then i opened the oven door and removed the two small screws on the front off the range and lifted the glass top and supported it with a 1/2" X 18inc wooden dowel, then i removed the two burner retaining screws with a small Phillips screw driver and removed the wires from the burner,
then i replaced the burner with the new one and reconnected the wires and placed the burner in to the two retaining clips and then tightened the two screws then i removed the wooden dowel and installed the two screws on the front bottom side on the range then i plugged in the range in and tested the burner then put the range back against the wall.
then i replaced the burner with the new one and reconnected the wires and placed the burner in to the two retaining clips and then tightened the two screws then i removed the wooden dowel and installed the two screws on the front bottom side on the range then i plugged in the range in and tested the burner then put the range back against the wall.
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Thad from Layton, UT
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 3 people
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Burner Was Not Working
Removed the two screws that hold the range top down. Lifted up yhe range top and propped with a stick. Proceeded to mark the wires connected to the old burner so that the new one would be connected correctly. Removed the wires and then the two brackets that hold the burner in place. Removed the old burner and installed the new one. Connected the wires and resecured top to base. Turned on the current and it worked beautifully.
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Roland from Miami, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 4 people
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My large burner had "burnt out" and would not turn on
I removed the screws from the underside of the stovetop, lifted up the top, propped it up to keep it from falling (using a large book), and removed the old burner by unscrewing it from the top and removing the wire connections. I then screwed the new burner into the top, and attached the wires back to the burner, dropped the top down (gently and carefully, of course), and screwed the top back down to the rest of the stove. It was fairly quick and painless. Although, putting the stove back into his position was not easy, but that was no fault of the stove!!
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Michael from Orlando, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Element would not respond to changes in temperature setting
Turn off power to cook top. Remove 2 screws that hold the cook top to countertop. Lift complete cook top from counter and place diagonally across opening. Remove 10 screws that hold glass top to the component cabinet. Make a diagram of wiring to element. Disconnect wires. Remove 2 mounting brackets from bottom of old element and position them on new element and screw tight. Wire new element as diagrammed earlier. Replace glass top on component cabinet and reinstall 10 screws. Place unit back into counter opening and secure with 2 straps. Turn power back on. Stand back and enjoy your accomplishment.
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douglas from chance, VA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 5 people
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Outer burner was not working
Very simple repair. Remove two screws to lift the range top. Then remove the two screws holding the element in place. Disconnect the wires from the old element, connect the wires to the new element. Reverse the procedure and you are done. Total time is anywhere from 15 to 30 minutes.
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Kevin from Leominster, MA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
2 of 2 people
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the small burner was burnt out
after removing the two screws that are just inside the oven, I propted the top open with the box that the part came in. I drew and labeled the wires as I took them off using a color coding. next I removed the two clips that held the burner in place and marked on the new burner exactly where the clips were attached. Replacing the clips was possibly the hardest part of the whole operation. When you replace the burner, don't forget to replace the insulation pad that is stuck one the metal where the conections are. I missed this and had to reopen the stovetop and slid it on after I was finished. Otherwise it went pretty smooth.
Parts Used:
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Jack from Columbiaville, MI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
2 of 2 people
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Dual heating burner was always on High regardless of control; setting
Removed unit from counter top. Opened to locate wiring diagram. Identified part snd searched on internet. PartSelect.com provided all missing information and had easy to follow instructions...confirming my initial assessment of the problem. Ordering was easy; delivery fast. Job completed.
Parts Used:
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Carl from Punta Gorda, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 5 people
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Large right front burner would go to high without turning the temp up.
1. Turned of circuit breaker to stove.
2. Take two screws out of control panel, and lifted it up.
3. Lay panel on side and removed knob.
4. Flipped panel over and take several pic for reference of each wire and location on back of controller.
5, Flipped panel back over and take needle-nose players and unhooked each wire tab on back of controller.
6. Flipped panel back over and take two screws out that hold controller on front of panel.
7. Flip the panel back over and remove the old controller.
8. Position the new controller in the panel and install the the two screws back to secure it to the panel.
9. Attach wires back to new controller based on your pic taken. Verify correct location to pic.
10. Attached panel on back of stove. Make sure all wires are secured inside of the control panel.
11. Turn circuit breaker back on and verify the burner is working correctly.
2. Take two screws out of control panel, and lifted it up.
3. Lay panel on side and removed knob.
4. Flipped panel over and take several pic for reference of each wire and location on back of controller.
5, Flipped panel back over and take needle-nose players and unhooked each wire tab on back of controller.
6. Flipped panel back over and take two screws out that hold controller on front of panel.
7. Flip the panel back over and remove the old controller.
8. Position the new controller in the panel and install the the two screws back to secure it to the panel.
9. Attach wires back to new controller based on your pic taken. Verify correct location to pic.
10. Attached panel on back of stove. Make sure all wires are secured inside of the control panel.
11. Turn circuit breaker back on and verify the burner is working correctly.
Parts Used:
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Fred from DAMON, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Stove Top Element Heat Varies
Removed stove top from counter, removed glass top by removing 10 phillps screws, removed control bracked, unplugged connectors(wires) on old control and plugged into the correct position on the new control, replace control on the bracket then reinstalled the stove top and placed the stove top back into counter.
Parts Used:
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William from Perryton, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
2 of 3 people
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accidently broke off knob
Looked at the inside and snapped it on the metal post and it worked just fine.
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Lucy H from Simpsonville, SC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 3 people
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inner coil of burner no good..supposed to last forever!??
Remove two screws hold cook top down: prop it open with piece of wood. (TURN OFF POWER TO RANGE FIRST!). Carefully make diagram of where wires go: remove and replace.. piece of cake!
Parts Used:
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D. Scott from Melbourne Village, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
2 of 3 people
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The center element of the 2-stage electric burner failed.
The cooktop is just set in the counter with no fasteners. I shut off the power and lifted the unit out. Ten small screws held the top to the body. After removal, I took a picture to have a wiring reference. I disconnected five wires with push-on terminals, then removed two Tinnerman nuts with needle-nose pliers. The failed burner was free to remove. There were two mounting ears on the bottom of the burner at positions 12 and 48 as stamped on the bottom. I transferred the mounting ears to the new burner, one screw each. I then positioned the new burner and secured with the two Tinnerman nuts, replaced the five wires, screwed the top back on and slipped the unit into the counter. Done.
Parts Used:
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Robert from Cinnaminson, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 4 people
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