JP930TK2WW General Electric Cooktop - Instructions
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Small Element on cook top fails to function
Turned of the electric at the circuit breaker. Removed the cable clamps for the electric feed cable to enable free movement of cooktop. Lifted cooktop from the counter and propped up on counter ledge. Removed control knobs. Removed perimeter screws, 8 phillips, from around the edge of the cook top surface where it attaches to the sheet metal housing and lifted glass top off. Removed the failed burner and disconnected the four electrical leads. Removed the mounting tabs from the old burner and installed them on the new burner. Attached the electrical leads to the new burner and tightened with pliers. Reattached glass top and knobs, reinstalled in counter, clamped the electrical cable, flipped the breaker and tested. All good.
Parts Used:
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Gary from Manchester, MD
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Burner not working
First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceramic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.
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LUIS from CONCORD, MA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Repair was slow, due to replacement part was incorrect. Original part had two spring loaded spacers, & holes for them to sit in. The replacement part did not have holes. I was able to drill two holes to make it work.
Turned off power. Opened range door, removed 2 screws that held top in place. Took a photo of the existing wiring for reference. Removed old burner. Be careful with spacers & springs. If dropped, they will be hard to locate in the insulation. Replaced wiring connectors & verified proper location with photo. Closed cover, replaced 2 screws & turned on circuit breaker.
Parts Used:
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Victor from FAYETTEVILLE, GA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
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only the inner/smaller part of the dual burner is working
I ordered a new burner assuming As is turns out: nothing wrong with the burner.
Parts Used:
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Albert from South Boston, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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small (inner) burner was not 'burning'
turn off the power at the breaker first
remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)
prop up the stove top on the cardboard box the part came in
pull off the wires one by one and attach to the new burner OR record where each wire goes first
remove the old burner (2 screws) and attach the new burner
screw down the stove top
try the burner - when it does not work flip the power breaker back on and then try again
bask in the joy, admiration and wonder directed your way by various family members
remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)
prop up the stove top on the cardboard box the part came in
pull off the wires one by one and attach to the new burner OR record where each wire goes first
remove the old burner (2 screws) and attach the new burner
screw down the stove top
try the burner - when it does not work flip the power breaker back on and then try again
bask in the joy, admiration and wonder directed your way by various family members
Parts Used:
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Jerry from Tierra Verde, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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needed burner replacement
There are 18 sheetmetal screws not 8
The GE SREWS HAVE AN INTEGRATED WASHER which causes the philips head to STRIP these needed to be drilled out!!!
The glass top was GLUED to the sheetmetal box and did not come off without a fight
The GE SREWS HAVE AN INTEGRATED WASHER which causes the philips head to STRIP these needed to be drilled out!!!
The glass top was GLUED to the sheetmetal box and did not come off without a fight
Parts Used:
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anthony g from MOUNT PLEASANT, SC
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set
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cooktop inner ring did not work
Dear PartSelect:
I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.
I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.
Matt Brennan
I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.
I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.
Matt Brennan
Parts Used:
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Matthew from Lexington Park, MD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Two stage burner was not working on the outer part of burner.
Locate breaker box and turn off breaker to stove. Removed the two screw in front that hold the top in place. Raised the top and supported it with the box the new burner came in. Removed two screws that held the burner in place and the 5 wires one at a time an installed them on the new burner. Put new burner in place and installed two mounting screws. Reinstalled the two screws in the front to hold the top in place then turned the breaker back on and tested burner. Worked great. Received part in 2 days.
Parts Used:
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Gregory from Pleasant Valley, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
0 of 1 people
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Two burners were not working
I got someone to look at the stove. They told me what I needed. I looked all over the Internet and couldn't find the part. One guy told me just to buy a new stove top because mine was an antique. It still looked good and two burners were still working. I didn't give up. I found the part on partselect bsite and was thrilled. It shipped fast and was exactly the right part. Now my stove works like new.
Parts Used:
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Terri from Leesburg, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 10 people
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Twisting of stuck cook-top killed the event
The age of the system resulted in the cook top being heavily stuck by food-stuff to the range surface. The result was a twisting of the top when breaking it free. It caused the cooktop (a $500+ part) to crack diagonally across the whole surface. Thus ended the quick do-it-yourself process, and out to buy a new range. Parts-select was very good about the return process of the un-used and un-opened burner element.
Parts Used:
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James from Kingsville, MD
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Difficulty Level:Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Small burner not working, outside was fine
Followed directions that I found on the internet and it was easy to remove the old burner and replace it with the one I ordered from you. There was no problems at all.
Parts Used:
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Lynda from Burdock, SD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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The large front right burner of the radiant cooktop did not work
Turned off the power at the breaker. Then I lifted the cooktop by pressing up from the bottom, while my wife slid two boards over the recess. I lowered the cooktop onto the boards, removed 12 screws around the perimeter of the case and carefully lifted the glass top and placed it on a towel on the DR table. (remove the control knobs first) removed the wires leading to the infinite control, marking which color when where, removed the two screws holding the infinite control, and replaced the old with the new. Reattached the wires, replaced the cooktop, replaced the screws, held it up while my wife removed the boards and then carefully lowered the cooktop into the recess. Attached the knobs, flipped the breaker back on and turned control to hi. It worked!
Parts Used:
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Arthur from Sarasota, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
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Cooktop cleaner was sprayed on top of dial causing short circuit
A cleaning spray was allowed to caused a short circuit of the infinite control switch. Here is the sequence of a very easy way to repair it: Turn off the power to the unit. Take the bottom metal cover off. You should be able to find the one that was burnt out (my was the bigger surface burner switch). Take photos of how each colored wire are connected ( I used my cell phone). Review the photos!! You will see that the switch has two clamps holding the metal cover to the plastic casing on the sides. Using a narrow screw driver, pop loose the plastic casing from the metal clamps. This way you don't have to take the unit totally apart. The metal casing should be fine. Clean it well, making sure it is dry. Take the new switch and also take the plastic casing from the metal top cover. Replace the metal pin and the plastic casing only. Make sure you line it up the same way with the little blue box in the same orientation. You may not have enough room for your hand and your view. By feel, you should be able to place it there and pop it in. Check the taken photos and connect the wires following the same diagram. Replace back the metal cover. Turn the power on. Enjoy dinner!!! Michael.
Parts Used:
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Michael from Jacksonville, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
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Fan knob was loose due to the metal insert being missing
Removed the knob and replaced it with the new knob. Didn't even break a sweat!
Parts Used:
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Maurice from Grand River, IA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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burner worked on high only
Followed directions from Rodney of Erath La. Directions were perfect and helped me to decide to under take this job. Job took a little longer spending some time to clean the glass top on both sides and around the counter top where it mounts. The actual repair time was quick and easy thanks to Rodney. Price of the part was reasonable and delivery got here quick. Will deal with parts select again! Carl from Florida
Parts Used:
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Carl from Delray Beach, FL
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
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