JK3800SH9SS General Electric Microwave Oven Combo - Instructions
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The inner glass of the top wall oven had broken.
I ordered the glass assembly which promptly arrived and I proceeded to unscrew the broken glass assembly and (by myself) removed it with ease. I then placed the new glass assembly and replaced the screws. It was really an easy job, I just retraced my steps from removing the broken assembly and replacing it with the new assembly. By the way, it was the first time I had done this.
Parts Used:
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robert from BOWIE, MD
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Difficulty Level:Very Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
5 of 5 people
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Microwave bulb was burnt out
It is easy to repair the burnt out bulb if one has the correct bulb. Your website is very user friendly and your service is great. I was not able to replace the bulb at this time because our RV is at the repair shop for some other matters. I am sure the installation of the new bulb will go smoothly. Thanks for asking. Sharry Kiehl
Parts Used:
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Sharry from Lititz, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
7 of 12 people
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Opened door to get food put more food in closed door it wouldnt work
Everything worked on the display light inside worked but when you closed the door and set time it would start counting down but not heating nor would the turntable turn. Started reading troubleshooting chart and first thing I did was removed the cover and checked door switches and found primary door switch wasn't working so I ordered a new one installed it and it worked. Anyone doing this has to be very careful because of the stored energy in the capacitor is strong enough to kill.
My micro is only 2 years old so I was hoping it wasn't anything major.
My micro is only 2 years old so I was hoping it wasn't anything major.
Parts Used:
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Henry Totten from GROVES, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
4 of 4 people
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Error code F96
Very straight forward repair except for removal of the fan mount plate. There are 4 sheet metal screws, 2 of which are obvious and shown in the appliance diagrams, and 2 of which are neither on the appliance diagram nor obvious. These screws are beneath the motor assembly and oriented with the heads between the mounting plate and the top of the oven - about a 3/8 inch gap. Removal was accomplished using a 1/4 inch open end wrench strictly by feel as there is no sight line. Not all that challenging, but still a pain. On reassembly, these screws were reversed so that the head is now on the top of the plate and more accessible.
Parts Used:
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john from ASHEVILLE, NC
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
4 of 4 people
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The oven was burning when cooking at same temperature we always cooked it on
there was one screw holding it on the back wall of the oven. It was easy enough that my daughter installed it with my guidance.
Parts Used:
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Don from HASLET, TX
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 7 people
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runs but does not heat
I removed the main cover ( torx security bit required) and tested the magnetron, capacitor, diode and door interlock switches according to instructions found on the internet. The capacitor and diode tested good but the magnetron looked burnt and corroded on the tip. The magnetron I received was an exact replacement for the original. It was easy to replace the magnetron which arrived in 2 days standard shipping. I also cleaned the fan while I had access to the inside area. Hoping to get another 18 years use from the microwave!
Parts Used:
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Scott from PIEDMONT, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
4 of 4 people
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F96 fault code
taking the oven out of the wall the most difficult part.. once you removing the sheet metal screws....be sure to take pictures as you dis-assemble putting back together will be easier. wait for correct part. second try they sent the correct part. put back together, test before putting back into wall.. big savings by doing it yourself.
Parts Used:
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Frank from METHUEN, MA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
4 of 4 people
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The inner glass on the door broke
Watched a video on how to replace , had no problem remaking the repair, part was a perfect fit and had no hang up or issues
Parts Used:
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James from METAIRIE, LA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
4 of 4 people
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F96 error
Step 1, turn off circuit breaker, verify no power at the back of oven
Step 2, remove oven from wall/housing by removing 4 mounting screws, 2 on each side, just on the inside after opening the oven door...this was the most difficult part doing the repair on my own as the oven is a bit heavy...I was fortunate to have a old Workmate 425 work bench that folds/collapses, this allowed me to slide the oven out and drop down about 2 inches...reinstalling the oven I did have to use 2x4s to shim the oven level to slide it back in, with someone to assist this would not be necessary.
Step 3, remove covers to gain access to the blower and sensor
Step 4, remove the sensor
Step 5, install new sensor
Step 6, turn on the circuit breaker
Step 7, test the oven (success, Y, turn off breaker and reassemble all covers, install the oven, secure with the 4 mounting screws, turn on circuit breaker, test one more to ensure of proper operation...N, go to step 8
Step 8, turn off circuit breaker, reinstall original sensor
Step 9, remove blower
Step 10, install new blower
Step 11, turn on circuit breaker
Step 12, test oven, problem resolved, Y, go to step 13, N, continue troubleshooting.
Step 13, turn off circuit breaker
Step 14, replace all covers and reinstall oven, secure with 4 mounting screws
Step 15, turn on circuit breaker
Step 16, test, still operating properly Y, receive hugs and kisses from wife, N, do not make eye contact with wife, take dog for a long walk.
Step 2, remove oven from wall/housing by removing 4 mounting screws, 2 on each side, just on the inside after opening the oven door...this was the most difficult part doing the repair on my own as the oven is a bit heavy...I was fortunate to have a old Workmate 425 work bench that folds/collapses, this allowed me to slide the oven out and drop down about 2 inches...reinstalling the oven I did have to use 2x4s to shim the oven level to slide it back in, with someone to assist this would not be necessary.
Step 3, remove covers to gain access to the blower and sensor
Step 4, remove the sensor
Step 5, install new sensor
Step 6, turn on the circuit breaker
Step 7, test the oven (success, Y, turn off breaker and reassemble all covers, install the oven, secure with the 4 mounting screws, turn on circuit breaker, test one more to ensure of proper operation...N, go to step 8
Step 8, turn off circuit breaker, reinstall original sensor
Step 9, remove blower
Step 10, install new blower
Step 11, turn on circuit breaker
Step 12, test oven, problem resolved, Y, go to step 13, N, continue troubleshooting.
Step 13, turn off circuit breaker
Step 14, replace all covers and reinstall oven, secure with 4 mounting screws
Step 15, turn on circuit breaker
Step 16, test, still operating properly Y, receive hugs and kisses from wife, N, do not make eye contact with wife, take dog for a long walk.
Parts Used:
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Cynthia from Bradenton, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers, Socket set, Wrench (Adjustable)
5 of 7 people
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mICROWAVE WOULD NOT HEAT
I REMOVED THE TOP PANEL OF THE MICR0WAVE AND THEN REMOVED ONE SCREW TO REMOVE THE CONTROL PANEL. rEMOVED OLD SWITCH. SNAPPED IN NEW SWITCH AND CONNECTED WIRE. REPLACED CONTROL PANEL AND UPPER PANEL.
Parts Used:
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Peter from Bessemer, MI
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 8 people
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Replaced under hood surface light bulb
Very easy to replace. This replacement part is the perfect fit for my microwave since the original part has been discontinued. It does have the night light and bright light feature.
Parts Used:
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Dottie from NEW MILFORD, CT
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
4 of 5 people
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The part was burnt and was causing sparking inside the microwave
Removed the old canopy mica, it has tabs that slip into slots on the top of the microwave. Then installed the new part, the tabs are inserted into the same slots.
Parts Used:
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Bill from MAGNOLIA, TX
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
3 of 4 people
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Turntable motor was making noise
Unscrewed and dropped the bottom panel of the Advantium on its rear hinge, disconnected the light and the motor, removed the motor screws, and replaced the motor. Very simple.
However, not related to the Advantium or the motor, trim had been applied to the bottom of the wall cabinets after installation of the Advantium. This trim prevented the lowering of the panel (and future removal of the whole oven), so I had to chisel and file and repaint the trim to get it out of the way.
However, not related to the Advantium or the motor, trim had been applied to the bottom of the wall cabinets after installation of the Advantium. This trim prevented the lowering of the panel (and future removal of the whole oven), so I had to chisel and file and repaint the trim to get it out of the way.
Parts Used:
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Allan from LOUISVILLE, KY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
2 of 2 people
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Microwave not turning on. All other functions operate
DISCONNECT THE POWER CORD and discharge the capacitor
Leave unplugged overnight
Remove vent grille by removing the 2 philips screws
Remove the LED panel by removing 1 phillips screw
Disconnect all connectors that plug into back of the LED board completely
Remove the wires from the switches (3) at the inside edge of the microwave door
Gently remove each switch housing and test all three switches for continuity
Carefully replace non-functioning switches and reassemble the panel
GOOD LUCK
Leave unplugged overnight
Remove vent grille by removing the 2 philips screws
Remove the LED panel by removing 1 phillips screw
Disconnect all connectors that plug into back of the LED board completely
Remove the wires from the switches (3) at the inside edge of the microwave door
Gently remove each switch housing and test all three switches for continuity
Carefully replace non-functioning switches and reassemble the panel
GOOD LUCK
Parts Used:
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Tom from DENVER, CO
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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Frost build up on bottom to ice bin and delivery chute in door creating ice blockage
Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
Parts Used:
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Ronald from PONCA CITY, OK
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
3 of 5 people
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