JHP97G*Y2 General Electric Microwave Oven Combo - Instructions
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Element got hot spot
Easiest thing I've done. Shut off breaker. Unplug range. Pull out from wall (because this is a good time to remove the back, clean under and around the unit, check out the insulation and electrical contacts....or skip it, whatever). Open oven. Remove door (while ajar, pull up). Remove racks. Unscrew mounting plate from back interior wall. Set screws aside. Gently pull element forward until the leads and wires come through the insulation. Remove any strands of insulation that stuck to the leads and connectors. Unscrew leads. Keep left wire to the left and right wire to the right. DO NOT CROSS. Set screws aside. Discard old element. (This is a good time to clean your oven, if you haven't in a while.) If you cleaned oven, wait until dry. Position new element, feet down, in bottom of oven. Position left wire on left connector. Screw tightly BUT DO NOT BEND LEAD. IF YOU BEND IT, THEN DO NOT BEND IT BACK. CALL A PROFESSIONAL. Position right wire on right connector. Screw tightly BUT DO NOT BEND. IF YOU BEND IT, THEN DO NOT BEND IT BACK. CALL A PROFESSIONAL. Do not leave screws loose. Connection must be tight. Fire hazard, otherwise. If you bent nothing, then gently push element back through insulation until mounting plate is flush. Screw into position. Replace racks. Replace door. If you decide to check insulation and other leads, now is the time. I checked mine and it's a good thing I did.... Unscrew back plate of oven, keeping screws in order. Remove plate. Check that your new element and insulation aren't bunched up or otherwise in a hazardous state. You may notice burned or greasy insulation. You may see burned leads on light receptacle and broil element. If you do, then replace them, too. When finished with everything, replace back plate. Put range back into position, ensuring level and plumb. Plug in. Turn on breaker. Pat yourself on the back. You just saved $100-$250, depending on where you live.
Parts Used:
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Shannon from LOUISVILLE, KY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
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The bake element had burned out.
1. Make sure electricity is off!
2. Remove 2 screws at rear of oven where the bake element is attached.
3. Pull out far enough to remove the 2 screws where the wires attach.
4. Lift out the old element and set the new one in.
5. Reattach the wires.
6. Reattach the element to the rear of the stove.
7. Turn electricity back on.
2. Remove 2 screws at rear of oven where the bake element is attached.
3. Pull out far enough to remove the 2 screws where the wires attach.
4. Lift out the old element and set the new one in.
5. Reattach the wires.
6. Reattach the element to the rear of the stove.
7. Turn electricity back on.
Parts Used:
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Randolph from Rolla, MO
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
5 of 7 people
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Oven/ No Heat
Partselect made this job a breeze. Due to the user friendly process to order and receive the part. I repaired the stove after turning off the breaker in the main box. There were two screws that held the baking unit in place, removed them and then replaced with new unit.
Parts Used:
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A K from LITHIA SPRINGS, GA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
3 of 3 people
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Bad burner on electric stove
I had already removed the terminal block assembly, a total of three screws. When the part arrived it was as simple as connecting the two wires in the back of the assembly (power turned off!) then one screw to attach the assembly to the stove top. Power back on and a brand new burner. The same day I went and ordered four drip pans to replace the old ones and the stove looks like new.
Finding the part at the on-line site was the best part since I tried two other sites that were not very easy.
Finding the part at the on-line site was the best part since I tried two other sites that were not very easy.
Parts Used:
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David from Ansonia, CT
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
3 of 4 people
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Bake element did not work
Got new part! Unplug range!!!
Remove oven door by opening and lifting up at the same time, set aside.
Remove two screws with a nutdriver or screwdriver.
Pull on element far enough to unhook wires and throw away old element and install the wires on the new element and reinstall!!
Remove oven door by opening and lifting up at the same time, set aside.
Remove two screws with a nutdriver or screwdriver.
Pull on element far enough to unhook wires and throw away old element and install the wires on the new element and reinstall!!
Parts Used:
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Kenny from CALDWELL, ID
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
3 of 4 people
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pans were corroded
Unplugged the elements and removed the corroded drip pans and replaced them with the the new ones, which fit perfectly.
Parts Used:
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Dorothy from Gladwin, MI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
3 of 5 people
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Up to 1 hour for oven to preheat
Removed 2 nuts holding the baking unit to the oven back, removed 2 nuts holding wires in place, installed new unit following procedure backwards. It takes longer to get the tools,take the oven door off, and take racks out than it does to remove and replace the baking unit.
Parts Used:
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Joel from Avon, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
2 of 2 people
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Bake element began to spark and short out when I tried to use it.
When the part arrived, I used the diagram provided by the website to see what really needed to be done. Keep in mind, if you're doing it correctly and disconnect the range from the power source, it's going to be dark inside the oven. Get a good flashlight or electric lantern. There are two screws holding the element in. Mine were 8MM hex-head screws, but be prepared for anything. I removed the with a socket attachment/adapter to my cordless drill/screwdriver, and the part came right out. Some insulation will come as well - don't panic. Installation is similar, just in reverse order. Pay attention to the feet on the element. Make certain they are down. Don't lean on them when you think you're finished and discover that you installed it upside down like someone I know, and have to pull it out to correct this.
Parts Used:
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Bill from MANHATTAN, KS
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
2 of 2 people
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element burned out
Took off the door, took out the two screws in the back of the element. Then pulled the element forward, then removed the two wires. Then put it all back together with the new element.
Parts Used:
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Jeff from Westport, IN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Screw drivers
2 of 3 people
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Oven Heating element broken
Turned off power to the oven at the circuit breaker. Pulled the old heating element from the back lower wall of the oven. Noted the position of the wires (right terminal attached to the red wire, left to the black wire). Removed small bolts holding the element to the wires using pliers. Attached the new element using screw driver. New element came with screws, not bolts. Pushed the element back into place and restored power. Tested to make sure everything worked. Everything works and I ran an oven cleaning cycle. Noticed that indicator light above the temperature selctor is always on now even when oven is in the OFF position. Not sure if that's related to the change or to the oven cleaning cycle I ran. In any case, oven seems to work normally.
Parts Used:
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James from Hanover, MA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
2 of 3 people
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Baking element had burned out and actually cracked in half.
It was so simple, I turned off the breker to the oven, unscrewed two screws holding in the element, pulled out until the wire connetion was exposed. I unscrewed those two screws, then placed the replacement part, put the two screws on, pushed back the wiring and insulation.Final step was screwing two screws to hold the unit to the oven back. So simple! The part was ordered regular mail and still was here in 2 days. Will recommend to friends for sure!
Parts Used:
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Marie from Roxboro, NC
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers, Socket set
1 person
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Bake Element Burnt Out On Upper Oven
Unscrewed the element from the oven,disconnected the two screws for the electrical and reverse the procedure to install new element. Took all of about 10 minutes.
Parts Used:
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GREGORY from HOUSTON, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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No heat on bake.
The first thing I did wrong was order the wrong part. Then later I did find the Model number on the side of the bottom drawer. I reordered the right part and turned off the electrical breaker. Removed the old element. I then installed the element in the oven with 2 screw nuts and pulled out the stove, took off the back panel and slipped the wire nuts onto the element. Very simple. I am really thankful there is a place to order the part and it came the next day after I ordered it. WHOW!
Parts Used:
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Marian from Inglis, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Terminal blocks "burned out"
The terminal blocks become brittle and carbonized with age resulting in very poor contact with the electric burners. The burners lose capacity to heat fully and eventually stop working.
Unplug the stove first! There is a risk of dangerous electrical shock if the power is not disconnected.
Repair involves removing the burner and the drip cup to expose the terminal block. Remove one screw on top to detach the block from the stove top. Remove the insulating cover and the clip that holds it in place on the back of the block. Detatch the two wires. At this point the age and brittleness of the blocks became apparent as they crumbled in my hand while removing the terminal screws. One screw had several layers of carbonization covering it and required needle nose pliers to get a firm grip in order to loosen it.
Inspect the wires to make sure there are no holes or cracks in the insulation.
Attach the wires to the new terminal block using the new screws provided. The new kit also included quick lock screw fastener clips to place over the holes in the stove top. It's a good idea to use these for more secure mounting and better grounding. Place the new terminal block under the stove top and mount it with the new screw provided. I had to unbend the mounting clip slightly to get it to fit, but it was easy enough to do with bare fingers.
Replace the drip pan and the burner. Plug the stove back in.
A pot of water now boils in under a minute compared to the 5 to 10 minutes it used to take.
Unplug the stove first! There is a risk of dangerous electrical shock if the power is not disconnected.
Repair involves removing the burner and the drip cup to expose the terminal block. Remove one screw on top to detach the block from the stove top. Remove the insulating cover and the clip that holds it in place on the back of the block. Detatch the two wires. At this point the age and brittleness of the blocks became apparent as they crumbled in my hand while removing the terminal screws. One screw had several layers of carbonization covering it and required needle nose pliers to get a firm grip in order to loosen it.
Inspect the wires to make sure there are no holes or cracks in the insulation.
Attach the wires to the new terminal block using the new screws provided. The new kit also included quick lock screw fastener clips to place over the holes in the stove top. It's a good idea to use these for more secure mounting and better grounding. Place the new terminal block under the stove top and mount it with the new screw provided. I had to unbend the mounting clip slightly to get it to fit, but it was easy enough to do with bare fingers.
Replace the drip pan and the burner. Plug the stove back in.
A pot of water now boils in under a minute compared to the 5 to 10 minutes it used to take.
Parts Used:
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Kelly from Hobart, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
1 person
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Needed new drip pans
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maxine from Los Angeles, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
2 of 4 people
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