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JGP963BEKB General Electric Range - Instructions

All Instructions for the JGP963BEKB
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Burner wouldn't light
I removed the old igniter by working a thin screwdriver under the edge of the igniter, and carefully prying it up. I then used pliers to pull off the electrical wire. Connected up the new igniter, and pushed it back into the hole. A very simple repair.

I've replaced 2 igniters on this stove. My symptoms were that when I tried to light one of the bad burners I heard clicking, and could see the spark on the other (working) burners. So I knew the basic sparking function was working. Just that the igniter on the broken burner would not spark.
Parts Used:
Spark Igniter
  • Jeffrey from Freehold, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
50 of 59 people found this instruction helpful.
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Grate Foot had worn out
A rubber grate foot on my range top had worn out. I pulled the worn foot out and installed the new grate foot with no tools or accessories. Good as new! Now I don't have to worry about the grate scraping my range top and scratching the paint. I also ordered extras so I won't have to wait if another wears out.
Parts Used:
Grate Foot
  • Kathryn from Star City, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
24 of 30 people found this instruction helpful.
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burner would not lite
openend stove top disconnected wire pushed out old sparker inserted new one closed lid game over
Parts Used:
Top Burner Spark Electrode
  • Glen from Kenner, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
23 of 33 people found this instruction helpful.
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Replacing Spark Igniter
Pulled the old one out. Disconnected the wire. Repaired the frayed wire cover with Liquid Tape. Connected the wire. Inserted the new part into the hole. This is after installing a new spark module earlier. But that was dumb easy too. So for about $100 bucks in parts and an hour of my time I saved myself the appliance repairman money and agonizing scheduling and dealing with them for the price of gold. I also replaced all the gaskets on the burners in that time. It so easy even a financial planner could do it.
Parts Used:
Spark Igniter
  • RICHARD from HERNDON, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
11 of 15 people found this instruction helpful.
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One burner would not light without using a match
I removed the burner head #152 and the Burner Cap #330, no tools are needed to remove these items. I pulled the igniter up far enough to get to the wire, disconnected and connected the new igniter put it back in place, reassembled the two parts plugged it back in and turned it on and it worked.
Parts Used:
Spark Igniter
  • Robert from Stafford, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 14 people found this instruction helpful.
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Change bad/broken igniter on gas stove top burners
Very simple repair with no tools required. Turn off power to stove. Remove grates, remove burner, pull old Top Burner Spark Electrode up being careful not to jerk it up hard - wiggle if necessary, unplug wire from old electrode, plug wire into new electrode making sure it fits snug - if not, squeeze it closed a little at a time until it fits snug, push new igniter into place being careful not to force it and crack the ceramic body. Install burner being careful not to damage the electrode, Install grates. Turn power back on and test to make sure it works. It took me all of 15 minutes to change 2 burner spark electrodes. The only bad thing about this repair is that the shipping costs as much as the parts.
Parts Used:
Top Burner Spark Electrode
  • James from Kaplan, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 6 people found this instruction helpful.
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Needed To Replace Burner
Took longer to open the box.
Parts Used:
Small Burner - 5K
  • Robert K from York, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 6 people found this instruction helpful.
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Burnt burner
Just put it on. Quite proud of myself for figuring out what and how to get the part however! The website was very helpful.
Parts Used:
Burner Head - Medium - 9500
  • Janine from Wind Gap, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 12 people found this instruction helpful.
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After my housecleaner had been here, I noted that 2 of the little rubber feet were missing from the top grates.
I was pretty upset as the grate wobbled, so I went on line and looked for GE Profile parts. To my amazement, I found the little rubber feet quite easily, and within 2 days they were here at my home. I simply had to stick them in the holes; however, I noted that they did not fit real tight, so I removed them and shot a little glue on them, and they have been in place ever since. Thanks to you guys, I am a happy camper now!!!
Parts Used:
Grate Foot
  • Anne from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 4 people found this instruction helpful.
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Burner on stove not working correctly
Order parts and installed - no tools needed - completed repairs less than 1 minute
Parts Used:
Burner Head - Medium - 9500
  • Trevor from Eldersburg, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 6 people found this instruction helpful.
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Gas range igniter was making a clicking sound every 3 to 5 minutes, as if it was trying to ignite one of the burners.
Unplug the range from its wall socket to avoid electric shock. The various range parts that support a pot or frypan are easily lifted off their perches, exposing the small white igniter. The only moderately difficult aspect is wiggling the igniter out of its retainer. The electric wire leading into it then can be pulled out and fed into the new igniter with a push. Replace igniter in its retainer, then replace the range parts you removed to expose the igniter and plug the range back into the wall socket. Piece of cake.
Parts Used:
Top Burner Spark Electrode
  • Wesley from FRANKLIN, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
3 of 3 people found this instruction helpful.
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Rubber Grate foot worn or missing.
Replaced worn or missing Grate Foot with new ones. Took less than 5 minutes.
Parts Used:
Grate Foot
  • Terry L from Puyallup, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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feet keep falling off
Inserted the grate foot into the spot provided; after consulting the parts manuel to insure I was using the proper procedure.

I do use silicone to help hold the foot but it still won't hold
Parts Used:
Grate Foot
  • Richard from Stratham, NH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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We bought a new G.E. Stainless cooktop from Home Depot on Clearance with the Head Burner D missing.
As soon as we got home we looked up your website to order a new Head Burner D.

The new cooktop was going to be used on a center Island and I could not figure out a way to vent the cooktop, so I took it back to Home Depot for a refund, and I returned the head burner D back to you.

I do appreciate your service very much, and I am sure that we will have the opportunity to do business again.


Thank you,

James Foster

Groesbeck, Texas
Parts Used:
Burner Head
  • James from Groesbeck, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Replacing ignitor
Got ignitor and it did not have wire attached as shown in the picture of parts. However, all I did was take burner cap off, and gently life ignitor up and out, detach the wire, attach new ignitor to wire and reset.
Parts Used:
Spark Igniter
  • Sam from Austin, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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All Instructions for the JGP963BEKB
1 - 15 of 33