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The Freezer defrosted and everything on the top and the bottom spoiled
i had used your web site before and i read several problems that your readers had. i went to the back of the unit, removed the bottom cover and right there the i found the run capacitor and i chaged it. since i had only ordered this part to save money i went back and ordered the Start Device which when i took it off it was completely burned. the replacement part came labeled with 2 different compressor #, so i picked the one that i had and unpluged each wire. the part may differ from the one that it's in the unit but it worked when i pluged everything back on. it also helps to take a picture of everything before removing the wires in case you have to leave it and come back later. i hope to use this refrigerator another 10 years. thank you all for your help.
Reviewed replacement instructions video on your website. Just followed the easy instructions to pop out old cover and pop in new cover. I would not have tried to replace it myself had I not seen your video. Super easy.
Must remove all shelves, pantry drawer , bins above pantry drawer. Once everything is out of the way grasp the old, broken end end and pull directly straight up, if the refrigerator is a little older it may take a very strong pull. Needless to say this model is the newer model with no screws holding the end cap in place. Once the old piece is out just located the three pins position the new piece over these pins and press down should clip right into place. Very easy after old piece is removed. Take a picture of the bins and drawers before you start so you have a reference when returning those pieces back.
The "axle" for the Deli Center lid broke when struck by an orange dropping from above.
You need to remove both humidifier drawers plus the glass shelf for the bottom of the humidifier drawers and the bar at the front as a start. If I had known this before starting it would have sped up the install time. Then, pull out the deli drawer.
To remove the end cap (either side) there is a plastic tab to push down on just over halfway back and then you can slide up the front of the end cap. Once you have slid up the front of the end cap a few inches, (past the channel it is locked into), you can pull it forward. You can observe the configuration on the spare part to see how this needs to be done.
To install the new end cap, reverse this process. The trickiest part is then re-inserting the deli drawer and the lid. Getting the lid onto the two axles was a bit of a struggle as the fit is very tight. Re-installing the humidifier parts is much easier. My repair time included using the opportunity to clean all of the removed drawers and shelves. If you know about the need to remove the humidifier drawers ahead of time and eliminate the cleaning I think this would take less than 15 minutes.
The frost free drain behind the freezer compartment clogged and water collected in the bottom of the freezer and eventually came out the door on the right front of the refrigerator.
The other instructions and the video provided by Parts Direct are pretty good with instructions, but they omit two steps. First, if you have an ice maker, you will need to unplug the connector on the back side of the panel you remove at the back of the refrigerator to access the drain tube. Just unplug it and you can move the removed panel to the side without disconnecting any of the water lines. Second, the instructions say to just reconnect the "bottom end" of the new p-trap drain to the drain pan at the bottom of the refrigerator. They don't tell you there are two places to connect the new p-trap to the drain pan. The original tube/trough connected to the one at the back of the drain pan on the left (viewed from the rear of the refrigerator). At first, it looks like the new p-trap won't reach to it for the connection, but if you look closer, there is another connector to the right of the original one that the p-trap connects to properly. Replacing the drain trough with the new p-trap was actually pretty easy and would only take about a half hour. Add another half hour to give the refrigerator coils a good cleaning as they will need it now that you can reach them. The real time consumer, 3 to 4 hours, is needed to use a hair dryer to melt and clear the ice from the condenser at the back of the freezer so the water can drain. Just take your time and all the ice will eventually melt and drain out so the new p-trap will work properly.
replaced the poorly designed "duck bill" drain with this P trap. Very simple repair done by accessing through the back of the refrigerator. The video on this website walked me right through the repair. It did however fail to mention that the ice has to be removed from the inside. I had to remove the drawer face and pull outs. Then the ice maker and back panel are removed. I used a heat gun and screwdriver to chip and melt the ice build up. If one had the luxury of having another refrigerator to move food in to you could just unplug the unit until the ice melts.
By sliding athin screwdriver blade down the side of the old switch the expasion prong that hold the switch in place was compressed enough to allow the switch to come out easlily. Plugged in new swithc and snapped in place. Plugged the refrigerator back in and light has worked great sense!
Bulb wouldn't light up, when freezer drawer was pulled open
The repair didn't get done, because both times that I requested a 25-Watt Light Bulb, I received a 3.6 Watt bulb instead & neither one worked. So I tried testing the original bulb in a table lamp & it worked. So I sense that the problem may be in the switch that allows the light to turn on when the drawer is opened & shut off when the drawer is closed.
Watched numerous U tube videos to prepare ourselves as well as instructions from other posters. Tried to pay attention on how we disassembled thing with limited success. Installing the new end caps proved to be easier that we expected since they weren’t screwed in but just snapped in. We think that’s because it’s a newer model that what we saw on U tube.
Existing icemaker would freeze up, stop making ice.
I did not unplug the refrigerator. Your choice on this. Take a close look at the existing icemaker, how the wires are routed and what the water spout looks like as it relates to the icemaker. Small flat-blade screwdriver will help in unlocking tabs on the icemaker plug. Go ahead and unplug it. Of the three screws that secure the icemaker, two are impossible to see without holding a mirror in your third hand. Completely remove the bottom screw (by feel). Don't drop it, like I did. Have no idea where it went. Loosen the top two screws but do not remove. Icemaker will lift off of the top two screws when you push it up. With old icemaker out of the way, plug in the new icemaker. Be careful to properly align the water spout into the new icemaker as you hook it on the two top screws. When everything looks good, tighten the two top screws. Replace the bottom screw, if you didn't lose it. My icemaker is doing fine without a bottom screw. It should make some ice within an hour, or so. Mine did.
Hardest part is access to the icemaker itself. Once I removed the freezer door (bottom drawer freezer), and got the sliding basket out, it was a 10 minute job. Make sure you start the upper screws first, the icemaker will hang there while you adjust, connect the harness, and tighten. Make sure you are ready before you close the door, it will start making ice as soon as the door is closed.
Unplug the electric flat plug from wall. Loosen up 3 mount support screws , Change out unit. Mount Int back onto 3 support screws . Plug in electronic flag plug , It only goes in one way since the plug as a grove on it.
