JDS9860CDS02 Jenn-Air Range - Instructions

Put a new one in.

Remove the door, remove screws from all sides

Remove sides and face of oven door by sliding down from under the oven handle trim.

Remove screws on 2nd light of glass and set aside.

Now you are at the inner door panes. their should be two in an insulated type unit.

Remove the remaining screws from the handle pracket and the permiter frame for the glass/insulation. Remove permiter frame and set aside.

Pull out inner door glass frame. get a pair of pliers and bend tab on frame up so you can pull the frame sightly apart, replace the glass, secure frame tightly around glass slide tab back into reciever slot and bend down ( you may need another person to assist in keeping both lights in the frame while trying to ben tab back in to place)

reassemble door as it came apart carefull not to over tighten the screws, they strip easy.

The video indicating •unscrew old sensor, •pull wiring, •unplug old sensor, and •plug in replacement was good until I pulled the old one and saw wire nuts behind the small square hole! After some research, I learned that the nuts COULD come through that small hole with use of needle nose pliers. One of the wire nuts had the edges pinched off (chipped) in the process. Then I learned about ceramic wire nuts, which I'd never previously encountered. Very important if you don't want to melt your nuts! I cut and stripped the end of a disconnect plug to the stove wiring and now I have a plug in place; which, hopefully, I'll never need to use.

Shut off breaker, assure zero energy. Using phillips screwdriver remove old element, unplug wires from element. Reconnect wires to new element, secure screws. Assure all tools removed and people are clear before re-energizing power to range. I was not happy with the packaging, the new element came in a box with no protective packing material!

No instructions with part, so I had to look up on internet. This took more time than installing it. Think basic instructions should come with the expensive part.

unplugged oven. removed 2 screws that hold the sensor in place, then removed the dozen or so screws that hold on the rear panel, unplugged sensor and fed wire through insulation. identified and installed correct harness adapter then fed new wire and connecter through insulation and connected to adapter. installed sensor retaining screws.plugged oven back in and tested function.no dice. unplugged oven once again. removed oven control panel and upon inspection of printed circuit board discovered 3 solder joints had failed. dang. resoldered failed joints and also sweetened up a few others that looked suspect. reinstalled controller, replaced all retaining hardware, and plugged in the oven. tah-dah!! works like a charm now. moral of the story is check the pc board first and save $50 for unneeded pats!!! or buy the controller from parts direct for $260ish. btw a roll of solder and soldering iron from an auto parts store cost around $10, learned to solder on you-tube $0. amazing all the home appliances yo can fix if you're not afraid to take a few screws out and poke around a bit. CHEERS!

The entire "project" took me less than 3 minutes, and required no tools at all! First, the saleswoman over the phone pointed me to the correct product for my problem ($30 less than what I thought I needed), and it arrived at my home within 4 days. Then, it was just a matter of pulling off the old gasket, and snapping the new one in place! Simple!

unplug and plug in new

took the old one out (two phillips head screws)and put the new one in. done. took about 5-6 minutes.

replacement was very easy, took 5 min

I removed all the screws that held the trim and inner frame to the outside window unit first. Then, I removed a protective glass from over the two inner panes. Next after removing the frame that held the two inner glass panes together, I took the broken inner glass pane out and replaced it with the new one. Then basically I just retraced my steps and had the door put back together in about 45 minutes. You just need to pay close attention to your disassembly so that you are able to put the pieces back together quickly.

Still not fixed. Waited about a year for the part to arrive, due to "COVID supply chain issue". Part finally arrived and was missing a sub component (ironically the worn out part). Now awaiting a reorder confirmation that this is being sent along with a return mailing label.
The re-order required me to obtain a better picture of the part from your competitor's web site, to prove the part sent was defective as your site was inadequate. My first call on this issue failed because of an absence of the better picture.
The 2nd call to customer service was very understanding and professional but I have yet to receive any confirmation on this re-order in the past 5 days.

I thought the part might not be available. Ordered the part from PartSelect. Couldn't have been easier.

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.