I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.
I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.
Two stage burner was not working on the outer part of burner.
Locate breaker box and turn off breaker to stove. Removed the two screw in front that hold the top in place. Raised the top and supported it with the box the new burner came in. Removed two screws that held the burner in place and the 5 wires one at a time an installed them on the new burner. Put new burner in place and installed two mounting screws. Reinstalled the two screws in the front to hold the top in place then turned the breaker back on and tested burner. Worked great. Received part in 2 days.
I hired a company to do the work. Two guys had to completely remove the cooktop and then disassemble it...remove the glass, etc. Required dismantling the ventilation system in order to remove the cooktop. I considered doing it myself but glad I hired a pro. Cost $100...worth every penny.
Just replaced the knob, no tools needed. The knob I ordered was the exact type of my old one so was no problem. Thanks for fast shipping and correct item.
Getting to the control switch was the hardest. Handling our 35" cooktop was tricky. The rest went fairly easy. Just make sure you make a diagram of the colored wires and where they go on the switch. We had to expand the holes in the switch a little to get the old screws lined up.. Putting the cooktop back together was easy.
Followed directions that I found on the internet and it was easy to remove the old burner and replace it with the one I ordered from you. There was no problems at all.
The age of the system resulted in the cook top being heavily stuck by food-stuff to the range surface. The result was a twisting of the top when breaking it free. It caused the cooktop (a $500+ part) to crack diagonally across the whole surface. Thus ended the quick do-it-yourself process, and out to buy a new range. Parts-select was very good about the return process of the un-used and un-opened burner element.
Switch did not function, boiling water spilled onto cook surface , dripped inside switch.
Raised cooktop......took 8 screws from trim plate and cook surface off.....removed 4 more screws off switch mount bracket, removed 2 screws from switch and mount bracket ( switch now free) ...pulled off wires and connectors one at a time, and put the wire on corresponding new switch location.... Took a total of 30 minutes.... Cleaned cooktop surface too! Cautions...don't tighten ANY screw too tight, as stripping will occur.
The part arrived much sooner than I anticipated. The job was a little harder and took a little longer for me because I'm not good at repairing things. I usually have to call someone. However, I followed the step by step instructions that were provided both on the website and with the mailed item and had no problems. The instructions were clear and easy to follow. The tools needed were very basic - all of which I had on hand. If I could do it - anyone can.
Blew Out Infinite Switches and Selector Switch Due To Water Seeping Inside While Cleaning.
Turn off power from main panel that supplies unit. Basically, just pushed out the radiant cooktop from underneath (from the cabinet below) setting it aside on the counter, unscrewed 5 screws from each side which then let me pull apart the glass/ceran cooktop from the lower part (don't forget to remove the plastic knobs). Now I'm able to access the plate/cover in which the switches are attached to. After unscrewing the plate/cover (just a couple small screws on each end), I can now carefully one by one unplug the wire connectors from each damaged switch and attach to the new switch. Now, just swap out the switch and put everything back and you're good to go. It's really easy once you take off the glass/ceran top. You'll be able to see how they connect. Don't forget to turn the power back on.
turned off breaker feeding electricity to cooktop, pulled cook top out of counter top, removed screws holding glass to cook top, removed knobs, replaced switches, replaced everything in reverse order. before re-installing glass I turned power back on and tested burner for operation.
Set cooktop circuit breaker to off. Remove hold-down straps from underneath cooktop. Lift cooktop from counter. Remove screws holding glass top to base. Remove screws holding switches Remove two screws holding element switch. Move wires from bad switch to new switch. Reinstall.