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Models > JCB968SL3SS > Instructions

JCB968SL3SS General Electric Range - Instructions

All Instructions for the JCB968SL3SS
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The main burner on our GE glass cooktop stopped working. It would glow red and work for a second, then go black.
I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!
Parts Used:
Infinite Control Switch
  • Steve from Seattle, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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The light inside the oven had burned out
0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.
Parts Used:
Light Bulb - 40W
  • Catherine from SEATTLE, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
3 of 5 people found this instruction helpful.
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Replace Thermostat
Pull oven out away from the wall, unplugged from outlet, removed center cover by removing 5 sheet metal screws. disconnected thermostat sensor from control cable. Opened oven door and removed screw that holds thermostat sensor. Pulled thermostat sensor out replaced with new sensor. Plugged sensor in to control cable. Replace panel and screws. Then my wife made me clean the oven. I recommend making the repair when your wife is not home.
Parts Used:
Temperature Sensor
  • Russell from Morgantown, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
2 of 2 people found this instruction helpful.
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Overheating dual element
Not only did we (my wife did help) replace the dual element but afterwards we realized the control switch was not functioning properly and so that was replaced as well, and now our appliance works as intended. Also the instructions, are helpful as well. We used care not to force or over tighten anything and with two sets of eyes and the extra hands everything went much better. Anything that was removed was noted as to it's location and replaced .
Parts Used:
Dual Burner Control Switch
  • Alberto from TUCSON, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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lights blown out
replaced lights in refrigirator and freezer
Parts Used:
Light Bulb - 40W
  • Gerald from WINTERVILLE, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
6 of 14 people found this instruction helpful.
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knob thermostat burnt out
it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help
Parts Used:
Infinite Control Switch
  • John from CENTERPORT, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
2 of 2 people found this instruction helpful.
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Inside Oven door cracked
Easy
Parts Used:
Door Gasket
  • Deborah from Fort Worth, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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Replacing handle spacer
This one is simple. unscrew a portion of the door, install the spacer and screw back together. Worked well.
Parts Used:
Spacer
  • Sherry from SAINT PAUL, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Oven meat probe broken
This item worked as described. I paid more for this 'oem' probe than the generic 1 because i didn't want to chance it not working as others have reported.
- works great. tested it....snaps in, reads correctly, snaps out.
Parts Used:
Meat Probe Thermistor
  • robert from FAIRFIELD, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Light burnt out.
Turned the wire protector to the side. Turned out the old bulb and replaced it with the new. Turned the wire protector back in place and I'm like new.
Parts Used:
Light Bulb - 40W
  • Roscoe G from ROCHESTER, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
2 of 4 people found this instruction helpful.
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Temp probe was defective
Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.
Parts Used:
Meat Probe Thermistor
  • Eric from SOUTHBURY, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Burner not working
First, disconnect electrical power to the stove by turning the main fuse to the off position. Confirm that there is no electrical power in the stove. The ceramic top is held by 10 screws that are closest to the ceramic surface. Other screws hold other parts of the stove and not need to be touched when opening the stove. Once the ceramic surface is off there is access to the burners and the various lights and switches. It is important to determine whether it is the burner that is defective or the switch. Inasmuch as the switch has many moving parts, the switch is more likely to be the defective part. Check the switch by gaining access to the switch connections. There is a metal frame held by two screws on each side in the outside of the stove (same area where the initial 10 screws were removed to separate the ceramic surface). Remove these screws and flip the switch assembly so all the wires and cables are accessible. I checked the switch with a continuity tester and by trial and error determined that there were two connections that in all the remainder three switches had continuity when the switch was in the on position while the suspect switch did not. Replaced the suspect switch by pulling the wires and replacing them in identical positions in the new switch (a smartphone camera became very useful to remind me were exactly each cable's connection was). Restore power by turning the fuse to the on position. Check that the burner lights up. If not, change the burner as well. Same simple procedure of disconnecting and connecting cables to the burner). Make sure to disconnect power before working on the burner. Replace the screws that hold the switch assembly. Replace the ceramic top. Replace the screws. Set stove back in its hole. Reset fuse. Total time: 35 mins. Total cost: Approx $25.00 (switch + delivery). Quoted repair by local appliance repair service: $487.50. No contest. Next project is to fix a leaky water dispenser in the refrigerator.
Parts Used:
Infinite Control Switch
  • LUIS from CONCORD, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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burner would switch to full power randomly
Remove the top back panel to expose the switch. Remove the switch knob & mounting bezel and then unscrew the 2 mounting screws from the front. Replace the wires one by one and follow the enclosed directions in the event that this is an upgrade for an older switch. Remount the switch from the front and replace the back panel.
Parts Used:
Dual Burner Control Switch
  • Richard from SIMSBURY, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Not Reaching Temperature above 300 Degrees
Take off 6 screws of back cover of the range, unplug the white wire. Go to the inside of oven, pull out racks. At the top of the oven is your Broiler element, in the center you will see a rod sticking out with one screw holding it in place. Take out screw and pull temperature sensor out toward you. Reverse steps to put it back together.
Parts Used:
Temperature Sensor
  • Ron from SAN TAN VLY, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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Broke the glass on our oven door due to cold water spilled while it was hot
First of all, there are FOUR panes of glass on the oven door and two different sizes. Make sure you're ordering the right pane. We initially got the wrong one and had to return/reorder.

Took door off hinges and set on table. Removed almost all screws. Two at the top are very long and almost spring loaded -- this was helpful when putting it back together.
When removing the layers, keep track of what/where screws are placed. Some are star-hole-head, some are hex-head (socket). Work slowly and carefully so as not to break additional panes of glass. Leave plenty of room in your workspace to set items aside while you get to the innermost part of the door.

For this part #, it's deep in the door layers and surrounded by fiberglass. Wear gloves so you're not itchy later. This part acts as a double-pane with a narrow aluminum frame around the two pieces of glass. Be careful not to bend the frame when removing the broken piece. One corner of the frame also has a hook-n-hole closure. Take care to not bend the hook too much.

We wiped all the glass pieces off to get all fingerprints, smudges, and baked-on foods removed. Then we put the pieces/parts back -- a lot like a puzzle. Had the oven back up and running with no problems. It may take two people to get the door back on the hinges just because of the weight and awkward position they need to clamp back together.
Parts Used:
Window Pack Assembly
  • Dagmar from WESTMINSTER, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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All Instructions for the JCB968SL3SS
46 - 60 of 109