JB960WY3 General Electric Range - Instructions
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Burner wouldn't operate
Took Switch panel off range. Disconnected Infinite switch. Reinstalled infinite switch.. Replaced panel. Repair was very simple and self explainatory.
Knott County Housing Authority Maintenance Personnel
Knott County Housing Authority Maintenance Personnel
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Linda from Hindman, KY
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
3 of 5 people
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Alarm would sound whenever oven turned on - with an error message code
Watched the video on the PartSelect site. Could not have been an easier repair and I saved the cost of a service call - probably saved at least $100 - $150 in service call and I can only guess what the labor cost would have been. Will use this business again for other appliance repairs on my older stove, washer, etc. By the way - the official Kenmore site said this part was no longer made and unavailable --- Thank you PartSelect for having the part and saving me the cost of buying a new stove!
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Carolyn from MASON, MI
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
2 of 2 people
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My large burner had "burnt out" and would not turn on
I removed the screws from the underside of the stovetop, lifted up the top, propped it up to keep it from falling (using a large book), and removed the old burner by unscrewing it from the top and removing the wire connections. I then screwed the new burner into the top, and attached the wires back to the burner, dropped the top down (gently and carefully, of course), and screwed the top back down to the rest of the stove. It was fairly quick and painless. Although, putting the stove back into his position was not easy, but that was no fault of the stove!!
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Michael from Orlando, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 2 people
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Outer burner was not working
Very simple repair. Remove two screws to lift the range top. Then remove the two screws holding the element in place. Disconnect the wires from the old element, connect the wires to the new element. Reverse the procedure and you are done. Total time is anywhere from 15 to 30 minutes.
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Kevin from Leominster, MA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
2 of 2 people
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lights blown out
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Gerald from WINTERVILLE, GA
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
6 of 14 people
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Broken Inner Door Glass
We ordered the part from Part Select, got it within a week and replaced the door.
It is a little tricky because one has to dismantle the entire door to do the repair (inside screw to undo).
You'd preferably be 2 to do the repair, although one can manage.
It is a little tricky because one has to dismantle the entire door to do the repair (inside screw to undo).
You'd preferably be 2 to do the repair, although one can manage.
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Herve from Lancaster, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
9 of 23 people
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Intermittent heat then no heat on oven element
With multimeter checked resistance of oven sensor. Specs called for 1100 ohms. It was off by 27 ohms. The sensor from Part Select had exact wire connection as original. Then just matter of undoing old and reconnecting with new one.
One unsatisfactory event. I asked Part Select why my clock did not work or light up(timer works ok) . Answer was: sorry we have no time to help you. That soured the otherwise happy experience.
One unsatisfactory event. I asked Part Select why my clock did not work or light up(timer works ok) . Answer was: sorry we have no time to help you. That soured the otherwise happy experience.
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Bruce from AKRON, PA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
2 of 3 people
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inner coil of burner no good..supposed to last forever!??
Remove two screws hold cook top down: prop it open with piece of wood. (TURN OFF POWER TO RANGE FIRST!). Carefully make diagram of where wires go: remove and replace.. piece of cake!
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D. Scott from Melbourne Village, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
2 of 3 people
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Not enough knowledge.
Got it right, but the problem was with me not enough knowledge and strength, what it should've been 1 hour it took 2 . Getting the element in place it was harder for me .
Other than that it was a good experience and a great accomplishment.
Tonie williams .
Other than that it was a good experience and a great accomplishment.
Tonie williams .
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Antonette from Jamul, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Socket set
1 person
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Repair was slow, due to replacement part was incorrect. Original part had two spring loaded spacers, & holes for them to sit in. The replacement part did not have holes. I was able to drill two holes to make it work.
Turned off power. Opened range door, removed 2 screws that held top in place. Took a photo of the existing wiring for reference. Removed old burner. Be careful with spacers & springs. If dropped, they will be hard to locate in the insulation. Replaced wiring connectors & verified proper location with photo. Closed cover, replaced 2 screws & turned on circuit breaker.
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Victor from FAYETTEVILLE, GA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
1 person
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The small element blew out consequently shorting out the infinite switch.
The very first thing we did was turned the circuit breaker off and unplugged the range.
My husband removed the back panel and unplugged the switch. Drew a diaghram of the color coded wires. When we received the new one he broke the extension bar off to fit the knob, plugged it in and we were back in business. It was very easy for my husband as he is a mechanic (millwright). However, if you are mechanically inclined it is an easy fix.
My husband removed the back panel and unplugged the switch. Drew a diaghram of the color coded wires. When we received the new one he broke the extension bar off to fit the knob, plugged it in and we were back in business. It was very easy for my husband as he is a mechanic (millwright). However, if you are mechanically inclined it is an easy fix.
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Susan from Bend, OR
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
3 of 7 people
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Small burner of Dual Burner no longer would work.
Pull out Range and unplug from wall receptacle. Open Range door and remove 2 hex head screws with pliers. Screws located at top inside of range door opening. They hold the burner top in place. Slowly lift front of top burner section up and at same time slightly lifting back of burner section since it rests on 2 pivots. Prop front of burner section open, tilted back, with a piece of 2X4 maybe 2 1/2 ft. long. Make sure the 2X4 is located at the front/middle of range [resting on insulation] and at front middle of burner top to keep it opened firmly and balanced. You have about 5 or 6 wire clips to remove from elec. posts. Use pliers to gently remove clips. Tag the wires with tape to remember which wires go onto the new burner. Or take a close up picture with your phone to remember which wires go where. There are 2 philips head screws holding clips that hold the burner in place. The clips are slipped into a slot to help hold them in place. Mark the 2 slots so that when you remove the clips you will remember which slots to put them back into. You will need to hold the burner with one hand while you are removing the last clip as it could just fall out. Remove old burner and install new burner at same angle as was the old burner. You will have to make sure that the 2 clips are in the slotted openings first as you can not put them in place after the burner is installed in the opening. Reinstall the 2 screws into the 2 clips. Hold the electrical pole fittings with one hand while you gently reattach the electrical clips with a set of pliers. You may need to wiggle the clips back and forth to get them on securely. Remove the 2X4 and gently lower the burner top. The hardest part is now you have to slightly lift the back of the burner top while the front is lifted up and maneuver the back to drop down over the 2 pivots. Then the burner top will drop down in place so that the 2 screws in the range door opening can be reinstalled. I don't know of an easy way of making the top of the burner section fall down over the pivots except trial and error. Maybe use a flashlight to look back where the pivots are located while the top is propped open. That may help you visually to see what you are trying to do.
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Jerry L from Palmetto, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
1 person
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Knob/switch would not turn right front burner on at all!
Pulled range out from the wall. Unplugged cord from outlet. Removed old knob, removed two phillips screws a very top of chrome trim, removed six nut-head screws from back to reveal the switches...removed two set screws from the front at knob base. Visually checked to make sure wiring post of new switch matched the old one. There was enough slack in the wiring to remove one wire at a time and connect it to the new switch in its appropriate place. Put new switch in the panel and secured with the two set screws. Select the bushing that would take up the slack for the old knob to fit on the new switch stem. Held new stem at its base with pliers and used another pair of pliers to snap the stem at appropriate length. (The new stem could not be broken off short enough to have the knob as flush to the panel as the other knobs...this was the only negative factor in the repair) Replaced nut-head screws and phillips screws. I was especially pleased with the quick delivery of the part...even without special shipping rates I received the part in less than 18 hours from the time I ordered it online!
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William from West Liberty, KY
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
3 of 7 people
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Temp probe was defective
Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.
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Eric from SOUTHBURY, CT
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
1 person
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Burned out
Remove two screws to loosen the ceramic top....prop top open and change part...the part was exactly the same...change wires from one to the other and transfer clamps.....1st grade craft class would have done it in half the time I did......you folks have your parts inventory and description application to a science.....God Bless
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Dean from Elkton, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
1 person
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