JB960KD1CC General Electric Range - Instructions

Turn off power to cook top. Remove 2 screws that hold the cook top to countertop. Lift complete cook top from counter and place diagonally across opening. Remove 10 screws that hold glass top to the component cabinet. Make a diagram of wiring to element. Disconnect wires. Remove 2 mounting brackets from bottom of old element and position them on new element and screw tight. Wire new element as diagrammed earlier. Replace glass top on component cabinet and reinstall 10 screws. Place unit back into counter opening and secure with 2 straps. Turn power back on. Stand back and enjoy your accomplishment.

Turn off breaker, disconnect electrical wiring, remove cooktop from courter top, turn over , remove switch.

Robert did not do the repairs. I did! 70 year old housewife. I watched a Utube video and thought I could certainly handle that. Ordered my part from your site. It came in two days. Burnet was replaced in under 20 minutes by me! Anyone can do this. Super easy, parts just plug in.

Performed repair using a video for reference.

it went well as compared to getting a new ~~800$ cooktop and ~~150 to install, I took a shot for 30$ bucks and it worked great!! problem solved and great support ! !! thanks for all your help

I changed out the sensor and still same problem. Change out Thermosat and still same problem.
I call the help number and emailed the help but I got nothing but have to many calls because of the virus situation.
Still need help.
I’m an electrician and I don’t want to call a service technician and pay that big bill.
Can anyone there help me out, if so please call.
Ike Stanton
678-525-6644

Not only did we (my wife did help) replace the dual element but afterwards we realized the control switch was not functioning properly and so that was replaced as well, and now our appliance works as intended. Also the instructions, are helpful as well. We used care not to force or over tighten anything and with two sets of eyes and the extra hands everything went much better. Anything that was removed was noted as to it's location and replaced .

This should have been a very easy fix. But, as I tried to pull out the old temperature sensor, the wire would not come out. I was afraid to pull too hard because I did not want to break the wire. So, I coxed it out easily until I could see the plastic connector. Then, the old wire pulled free from the connector leaving the end of the connector inside the back of the oven. I then had to fish the end of the wire around with the piece of wire through the very small hole in the back of the oven. Once I got it close to the hole, I was able to grab the connector with some needle nose plyers. Connecting the new sensor and reinstalling everything was easy and the oven now works just fine.

I thought it was the burner thermostat, so I replaced the burner unit. By coincidence, the ceramic outer portion of the burner was cracked in two places, but otherwise intact. That was not the problem, though since the new burner did the same thing as the old one. Then I new it was the Infinite Control Switch, so I ordered it. Replacing it was easy. I turned off the cooktop circuit breaker and made sure no power was going to it. It is powered by 240 volts so you need to be very careful to turn off the power before doing any servicing on it. I then carefully pried up the glass cooktop and lifted it out, so it wouldn't break. By taking off the control knobs, and removing several small Phillips head screws all around the metal cooktop frame and just under the edge of the glass cooktop, I could lift the glass top off from the cooktop, and place it on some newspaper so it didn't get broken. It is important to keep the rest of the cooktop upright. The burners are not fastened down, and only gravity holds them in place. They normally sit on two springloaded pins, one on each side, and the weight of the glasstop pushes them down to their proper setting. So don't mess with them, and make sure each side remains on the two pins after you're done and before putting the glasstop back on. As for the switch, you need to remove two small 1/4 inch metal screws (a socket is very handy for this), one on each side of a metal framework that holds all the switches. After removing that framework, I carefully turned it over and found the correct switch for the burner that wasn't working. In my case, it was the closest right hand burner, which is also the biggest and has the option of having a big, small or both elements turned on, depending on how you turn the control switch. I then carefully pulled off each wire lead, with a needlenose plier to avoid damaging them, and immediately put each wire onto the corresponding same connection on the new switch. Take a close look at the wires on the old switch to make sure you plug them into the same connectors on the new switch. It's pretty straightforward. There may have been one or two small screws holding the switch onto the framework, but I don't recall right now. It was very easy to see how to remove and then reattach it. Then reverse the above steps and reinstall the cooktop, turn on the power and you should be in business!

0. As a safety precaution, unplug the range or hit the relevant fuse breaker before you start. You might also want to grab a flashlight. Definitely do not try to do this while the oven is hot.
1. Pinch the wire over the light bulb cap to remove it. This is inside the oven at the back.
2. Pop off the hemispherical glass cap.
3. Unscrew the old light bulb, and screw the new light bulb in its place.
4. Put the cap back.
5. Secure the cap by putting the wire back in its slots on the cap.

No tools needed, the cap is just held in place with pressure from the wire.

I am not the handiest person in the world, and this repair was easy even for me. If you suspect that the temperature sensor is the problem, do yourself a favor and buy this inexpensive replacement part and install it yourself prior to calling a professional who will charge a service fee just for checking it out. Pull your oven out from the wall so you can access the back. Unscrew the small nuts on the back to remove the sheet metal cover. Find the wire that goes to the sensor and unplug the plastic coupling. In the oven, unscrew the one nut that secures the sensor to the back wall of the oven. Pull the broken sensor out and replace it with the new sensor. Feed the wire through to the back and plug the new sensor into the same wire that was just disconnected. Reinstall all of the nuts. Do a "test cook" on some frozen food to ensure that the temperature seems correct (i.e., does it cook as expected in the recommended amount of time). The actual repair takes less than five minutes. I put "30-60 minutes" to account for unplugging the oven, pulling it out, removing the screws, replacing the screws, pushing it back in, and testing the temperature.

Easy

Installed the new brackets at the back of the drawer with the 2 screws provided. The new rear mount design is much better than than the old side mount.

Remove two screws hold cook top down: prop it open with piece of wood. (TURN OFF POWER TO RANGE FIRST!). Carefully make diagram of where wires go: remove and replace.. piece of cake!

I just removed the drawer and installed the rear supports as instructed on paper included with the part.