JB960BY2 General Electric Range - Instructions
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Small burner of Dual Burner no longer would work.
Pull out Range and unplug from wall receptacle. Open Range door and remove 2 hex head screws with pliers. Screws located at top inside of range door opening. They hold the burner top in place. Slowly lift front of top burner section up and at same time slightly lifting back of burner section since it rests on 2 pivots. Prop front of burner section open, tilted back, with a piece of 2X4 maybe 2 1/2 ft. long. Make sure the 2X4 is located at the front/middle of range [resting on insulation] and at front middle of burner top to keep it opened firmly and balanced. You have about 5 or 6 wire clips to remove from elec. posts. Use pliers to gently remove clips. Tag the wires with tape to remember which wires go onto the new burner. Or take a close up picture with your phone to remember which wires go where. There are 2 philips head screws holding clips that hold the burner in place. The clips are slipped into a slot to help hold them in place. Mark the 2 slots so that when you remove the clips you will remember which slots to put them back into. You will need to hold the burner with one hand while you are removing the last clip as it could just fall out. Remove old burner and install new burner at same angle as was the old burner. You will have to make sure that the 2 clips are in the slotted openings first as you can not put them in place after the burner is installed in the opening. Reinstall the 2 screws into the 2 clips. Hold the electrical pole fittings with one hand while you gently reattach the electrical clips with a set of pliers. You may need to wiggle the clips back and forth to get them on securely. Remove the 2X4 and gently lower the burner top. The hardest part is now you have to slightly lift the back of the burner top while the front is lifted up and maneuver the back to drop down over the 2 pivots. Then the burner top will drop down in place so that the 2 screws in the range door opening can be reinstalled. I don't know of an easy way of making the top of the burner section fall down over the pivots except trial and error. Maybe use a flashlight to look back where the pivots are located while the top is propped open. That may help you visually to see what you are trying to do.
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Jerry L from Palmetto, FL
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Wrench (Adjustable)
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burner didn't work
lift stove top, 2 undermount screws. Then unplug 4 wires, I did them 1 at a time plugging into new burner as I go so I wouldn't screw up. Take 2 screws out of old burner to stove top, # all around circle put screws in same # on new burner.Done Good experience all the way around. Order delivery and install
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Richard from Coon Rapids, MN
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Burner burned out
Very easy. Unpluged range from outlet, took two screws from the front under side of the range top, raised cook top up, took off four wires from burner, removed two screws than holds burner on cook top, replaced with new burner, installed two screws that hold burner in place, installed the four wires to burner, lowered cook top back into place replaced two screws that hold cook top down, pluged back into outlet. DONE!
Parts Used:
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Daniel from Norborne, MO
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
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Temp probe was defective
Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.
Parts Used:
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Eric from SOUTHBURY, CT
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Small element in center burned into(inoperative
1.Move range in position to access electrical wall disconnect and unplug. 2.Remove two 5/16 screws (located under top fwd. edge of cook top, Lift entire top assy up from front and prop with appropriate device(short 2x4 about18 inches long works well) 3.Remove two small phillips screws securing two metallic keeper devices holding burner assy in place. This should allow burner assy to be removed.4.Disconnect electrical spade connectors from ceramic terminal blocks on old burner assy.CAUTION: [SPADE CONNECTORS FIT TIGHTLY DO NOT PULL ON WIRES USE PRYING FORCE WITH FLAT SCREWDRIVER DIRECTLY ON TERMINAL].Remove connectors one at a time re-connecting to same location on new assy. Reassemble in reverse order.
Parts Used:
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Douglas from Gravette, AR
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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The center element of the 2-stage electric burner failed.
The cooktop is just set in the counter with no fasteners. I shut off the power and lifted the unit out. Ten small screws held the top to the body. After removal, I took a picture to have a wiring reference. I disconnected five wires with push-on terminals, then removed two Tinnerman nuts with needle-nose pliers. The failed burner was free to remove. There were two mounting ears on the bottom of the burner at positions 12 and 48 as stamped on the bottom. I transferred the mounting ears to the new burner, one screw each. I then positioned the new burner and secured with the two Tinnerman nuts, replaced the five wires, screwed the top back on and slipped the unit into the counter. Done.
Parts Used:
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Robert from Cinnaminson, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
2 of 4 people
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Halogen element staying on
removed the end caps from the stove panel, unscrewed the back, unscrewed the old switch, CAREFULLY noting which wire went to which terminal, removed the wires.
Reversed the process. took a little longer because I felt compelled to do a thorough cleaning while I was there.
Reversed the process. took a little longer because I felt compelled to do a thorough cleaning while I was there.
Parts Used:
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Arthur from Indian Harbour Beach, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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When moving the range, the 220 wire popped off the terminal and arced melting the plastic terminal
I looked for a new terminal locally, but no one had s terminal that would fit a 40-year old range. I went on line to PartSelect and could not find my model range, so I looked through all the terminals listed on the website (about 500) but found only one that was close to mine. Mounting holes did not match, but it had 3 connectors with 220 capability, so I ordered it. I requested express shipping by UPS and thought I paid for the extra charge. When I got notification of shipment. I saw it was via ground. It went from Louisville to Jacksonville to Clearwater, FL. I ordered it on Thursday night and received it the following Tuesday night. Meanwhile, we had no stove to cook on. When the part came, it took two days to get the contractor back to our condo. He drilled new holes on the mounting box and jerry-rigged the wiring to make it fit. The range is now working, but I was disappointed in the delay in shipping which I agreed to express shipping.
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Randall from ST PETERSBURG, FL
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Difficulty Level:Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
1 person
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Bad sensor
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John from CASPER, WY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
1 of 2 people
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dropped & broke the oven light bulb cover
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joseph from san jose, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
1 of 2 people
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no power going to burner when switch is on, switch bad
I followed the easy instructions and everything went well. I had the new switch installed in about 30 minutes. My wires were different colors than on the instructions but it was still easy to figure out where the wires went on the new switch. Just do not be in a hurry and make sure you measure before you break off the extension bar. My knob fit on the new switch without any of the parts that came with the switch.
Parts Used:
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Robert from Woolwich Twp., NJ
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
2 of 5 people
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only the inner/smaller part of the dual burner is working
I ordered a new burner assuming As is turns out: nothing wrong with the burner.
Parts Used:
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Albert from South Boston, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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small (inner) burner was not 'burning'
turn off the power at the breaker first
remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)
prop up the stove top on the cardboard box the part came in
pull off the wires one by one and attach to the new burner OR record where each wire goes first
remove the old burner (2 screws) and attach the new burner
screw down the stove top
try the burner - when it does not work flip the power breaker back on and then try again
bask in the joy, admiration and wonder directed your way by various family members
remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)
prop up the stove top on the cardboard box the part came in
pull off the wires one by one and attach to the new burner OR record where each wire goes first
remove the old burner (2 screws) and attach the new burner
screw down the stove top
try the burner - when it does not work flip the power breaker back on and then try again
bask in the joy, admiration and wonder directed your way by various family members
Parts Used:
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Jerry from Tierra Verde, FL
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
1 of 2 people
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Change bulb
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Louis from LEAGUE CITY, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
3 of 8 people
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Just follow the enclosed instructions
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HAROLD from Tucson, AZ
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver
1 of 2 people
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