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Models > JB960AY4 > Instructions

JB960AY4 General Electric Range - Instructions

All Instructions for the JB960AY4
76 - 90 of 121
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small (inner) burner was not 'burning'
turn off the power at the breaker first

remove the 2 screws under the 'lip' of the stove top (open the oven door to get to them)

prop up the stove top on the cardboard box the part came in

pull off the wires one by one and attach to the new burner OR record where each wire goes first

remove the old burner (2 screws) and attach the new burner

screw down the stove top

try the burner - when it does not work flip the power breaker back on and then try again

bask in the joy, admiration and wonder directed your way by various family members
Parts Used:
Dual Radiant Element - 9 Inch
  • Jerry from Tierra Verde, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
1 of 2 people found this instruction helpful.
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dropped & broke the oven light bulb cover
popped the new one on!
Parts Used:
Light Cover
  • joseph from san jose, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 2 people found this instruction helpful.
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cooktop inner ring did not work
Dear PartSelect:

I am very impressed by your service and company. My order arrived in less than 24 hours. It was a perfect match and is currently in service. I am very satisfied with the entire experience and will use your company again.

I simply opened up the cooktop with a screwdriver and disconnected the wires to the affected burner. After the part arrived, I reconnected them. I had to swap over two brackets from the old burner, so don't throw it away until the new one arrives. It went back together very easily and worked immediately.

Matt Brennan
Parts Used:
Dual Radiant Element - 9 Inch
  • Matthew from Lexington Park, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
1 of 3 people found this instruction helpful.
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Burner only worked on High and very low temperature setting.
Your "virtual repairman" was fantastic. I would have purchased the wrong part without trhe diagnostic service. It said that 53% of the time the infinite switch was the problem. In my case it was 100%. Why I put up with this problem for 6 years I will never know.

Repair job was easy but longer than the 15 minutes that it said it would take.
Parts Used:
Range Infinite Heat Switch Kit
  • William from Duvall, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
2 of 6 people found this instruction helpful.
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Switch - and the connection wire to the burner
First of all I did this repair because the wire to the burner shorted out. I did the wire portion first - only then did I know I needed the switch kit. (The burner was operating while my old swithch was OFF). The first (wire replacement) repair took about 10 minutes - I followed the guidance on this web-site. The second repair (The switch) took about 20 minutes. The switch ws not the same as the original. Just be careful to mark each wire as you remove them from the old switch's posts. The posts on the switch are marked and you need to place them on the like-marked corresponding posts on the new switch. All is well, my burner is operational.
Parts Used:
Range Infinite Heat Switch Kit
  • andrew from langdon, ND
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
2 of 6 people found this instruction helpful.
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Burner not heating properly
1. The infinite switch had several knobs which would fit the switch shaft. Read the directions included with the switch in order to have the shaft fit the proper knob. You can break the shaft with two pairs of pliers. 2. Move the stove away from the wall and unplug it. 3. Remove the 1/4 screws from the back side of the stove and remove the back panel, exposing the switch. 4. Remove the wires one at a time and put them on the new switch. The terminals are L1, L2, P, H1 & H2. The Pilot (p) has a smaller terminal so you don't get it mixed up. Generally L1 is black, L1 is red, P is yellow, H1 and H2 can be blue, brown, yellow, orange or one of these colors striped on a white wire. 5. Remove the old switch from the stove and be sure to save the two mounting screws. 6. Position the new switch so that the side of the switch marked "top" is on top. 7. Install the screws on the new switch and put the knob on it. 8. Carefully test the burner. 9. Unplug the stove and put the back cover on.
Parts Used:
Range Infinite Heat Switch Kit
  • Stephen from Kokomo, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
0 of 1 people found this instruction helpful.
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Broken Probe Sensor
Replaced it
Parts Used:
Meat Probe Thermistor
  • Michael from Tucson, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Two stage burner was not working on the outer part of burner.
Locate breaker box and turn off breaker to stove. Removed the two screw in front that hold the top in place. Raised the top and supported it with the box the new burner came in. Removed two screws that held the burner in place and the 5 wires one at a time an installed them on the new burner. Put new burner in place and installed two mounting screws. Reinstalled the two screws in the front to hold the top in place then turned the breaker back on and tested burner. Worked great. Received part in 2 days.
Parts Used:
Dual Radiant Element - 9 Inch
  • Gregory from Pleasant Valley, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
0 of 1 people found this instruction helpful.
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The control knob stem broke off when I moved the stove.
I located and removed 2 sets of hex-head screws under the front lip of the cooktop, then lifted the entire cooktop to access the burner controls. Removed the wires and taped them, and took out the old control after removing 2 phillips head screws. Installed replacement part easily. Only tricky part is that the various shaft adapters don't quite work with my knob. I'll fix it completely with a bit of epoxy and the adapters they sent.
Parts Used:
Range Infinite Heat Switch Kit
  • Jonathan from Harvard, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 10 people found this instruction helpful.
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instructions could be better
it was hard to figure out the instructions from A switch to B switch to my switch. The first switch was no good the second one was good. prayer book didn't hurt.thank
Parts Used:
Range Infinite Heat Switch Kit
  • WILLARD from GLOVERSVILLE, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
0 of 6 people found this instruction helpful.
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R had ight front control made loud noise when contacts opened.
This is twin oven range with controls at side of upper oven. Control panel was fastened with screws at top and bottom. Range has built-in hood at top which had to be disassembled to reach top screw. Once had access to top screw, eaisly removed control panel and replaced control. New control had identical connections as old control so only had to install it, break shaft to correct length, and use proper shaft adapter for knob. Remounted control panel and range worked perfectly. This would have been a very quick job except for having to deal with the built-in range hood.
Parts Used:
Range Infinite Heat Switch Kit
  • James from Nashville, AR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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The range kept giving an F2 alarm
When I got the part I removed the tin cover (two screws)on the back of the range. I removed the sensor by removing the two screws inside the oven and pulled out the sensor. taking the instructions advise, I checked the sensor with my ohm meter and although it read 1.1 ohms as compared with the recommended 1.09 ohms at room temperature in the instructions, went ahead and changed the unit. The connector did not fit my particular model so I spliced the wiring and using the two included wire nuts made the connection. I reinstalled the sensor, reattached the gas line, plugged it in and tried the oven before I put it back in place. The oven works great now and it was super easy.
Parts Used:
Oven Sensor
  • Les from Coal Creek, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Twisting of stuck cook-top killed the event
The age of the system resulted in the cook top being heavily stuck by food-stuff to the range surface. The result was a twisting of the top when breaking it free. It caused the cooktop (a $500+ part) to crack diagonally across the whole surface. Thus ended the quick do-it-yourself process, and out to buy a new range. Parts-select was very good about the return process of the un-used and un-opened burner element.
Parts Used:
Dual Radiant Element - 9 Inch
  • James from Kingsville, MD
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Convex element burned out
REmoved the covers, removed the old part, be careful with the electrical connections, they move back behind the wall and are hard to get back in the open. While waiting for the new part, 2 days, I cleaned the oven. Works like new.
Parts Used:
ELEMENT CONVEX
  • John from Eden prairie, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Shaft for burner control knob broke off
I flipped breaker off for electic and confirmed that power to the stove was off. I removed the 2 screws holding the control unit in place. Carefully removed all knobs and buttons and pryed the cover for the control unit off. I then removed old part, removed the wired and clipped wires to the new unit. Put cover back on - has some difficulty getting the panel back in place to line up the screws. But after a couple of attempts, was able to line up unit and put screws in place to secure. Replaced all knobs. Turn breaker back on and cooked lunch. Very easy job. Most difficult part was getting panel back in position. I would watch alignment more carefully before I removed in next time. Easy home repair for Women...not sure about my man?
Parts Used:
Range Infinite Heat Switch Kit
  • Carol from Hamilton, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the JB960AY4
76 - 90 of 121