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JB960AY3 General Electric Range - Instructions

All Instructions for the JB960AY3
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Burnt Smell
Unplugged the Range and removed the two screws holding down the cook top. You do not need to remove the vent chamber at the rear of the range since the top lifts up about 4 inches. This should be enough room to get your hand onto the plug going to the door switch. Pull off the plug and remove the swich. Pop in the new one, put on the plug, reinstall the two screws and you are done!

Read the thread on "burnt smell" and DO NOT assume it is a burned out element. Follow your nose!!
Parts Used:
SWITCH SPDT HIGH AMP
  • Eugene from Hilton Head, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
8 of 17 people found this instruction helpful.
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Burner element was burnt
It was very easy. First turn off the power. Remove two screws to pick up the hood then remove two screws holding the element. Tag the wires with number. Unplug the old burner attach the wires to new burner. Attach two screws with spring to hold the burner, put the hood down and put the screws holding the top hood.
Parts Used:
Dual Radiant Element - 9 Inch
  • Chandra from Naugaeuck, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
4 of 5 people found this instruction helpful.
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Still need an other nut to keep broiler support inplcae. Support bar did not come with new screws so I must locate one new one.
I took out the old broiler support bar, but it was being held by one screw. I did install the new bar with one screw, but I need to obtain a second screw. I still have not located a second screw, but it is inplace.
Parts Used:
Broil Element Support
  • Donna from Sinking Spring, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 11 people found this instruction helpful.
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The front right outer element was defective.
My cooktop is a stand alone unit mounted in a counter top not associated with an oven.
-Removed power to the cook top. Breaker off.
-Lifted the cook top straight up from the counter top and placed two 24 inch board strips to support it above the counter top. This was very easy by pushing up from the bottom of the cook top. This is a two person job preferably.
-Removed the six phillip screws below the glass surface edge. 3 in the front, three in the back.
-Remove knobs and remove the glass top by lifting straight up.
-Record the wire positions on the element on paper and remove the connections.
-The element is mounted on two spring loaded studs that have spring clips as a retainer. Remove the two clips by pulling straight up with a plier or needlenose.
-The replacement element did not come equipped with the two mounting ears that the original had. I removed the two ears from the defective element and installed them on the new element. Very easy. Two phillips screws. The elements have perferations in the correct areas to accommodate this.
-Placed the new element in position and reinstalled the spring clips.
-Install the wiring terminals in the correct positions.
-Reinstalled the glass surface and the six phillips screws. Reinstall the knobs.
-Lower the cook top back into its counter top position.
-Return power to the cook top.
-Installation complete. Very simple!
Parts Used:
Dual Radiant Element - 9 Inch
  • Peter from Abbeville, LA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
4 of 5 people found this instruction helpful.
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infinite switch would not shut off at times.
First shut the power to the stove,then had to slide the stove out so I could get at the back to remove the panel screws.Once you have the back off remove the knob on the front.Under the knob is 2 phillips screws that you need to remove.Next I took the new switch and matched up the wires to the old switch.Reinstall is the reverse.Once the switch is in place you must remove the excess shaft to match the length of the old one.This is done with the use of 2 pliers,you grasp the shaft with both pliers and snap it off where you need it.The kit comes with spacers so you have got to match up the right one so the switch is solid on the shaft.This finishes the project,next turn the power back on and check that all is working ok.Job finished.
Parts Used:
INFINITE HEAT SWITCH KIT
  • Ervin from Milford, DE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 11 people found this instruction helpful.
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The dual burnner had somthing drop on it and it went out
I pulled out the range from the wall unplugged it from the wall then i opened the oven door and removed the two small screws on the front off the range and lifted the glass top and supported it with a 1/2" X 18inc wooden dowel, then i removed the two burner retaining screws with a small Phillips screw driver and removed the wires from the burner,
then i replaced the burner with the new one and reconnected the wires and placed the burner in to the two retaining clips and then tightened the two screws then i removed the wooden dowel and installed the two screws on the front bottom side on the range then i plugged in the range in and tested the burner then put the range back against the wall.
Parts Used:
Dual Radiant Element - 9 Inch
  • Thad from Layton, UT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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remove and replace
very easy remove the bad bulb install the new one
Parts Used:
Fluorescent Lamp/Bulb
  • Perry from Flushing, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
10 of 24 people found this instruction helpful.
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lights blown out
replaced lights in refrigirator and freezer
Parts Used:
Light Bulb - 40W
  • Gerald from WINTERVILLE, GA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
6 of 12 people found this instruction helpful.
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Inside burner would no longer heat
I went online and ordered the part after reading other people's repair experiences, confident that I could do it because the part was quite pricey. First, be sure you're circuit breaker to your range is off. Next, open the oven door and locate and remove two screws with a socket, that are just under the top surface which will allow you to lift up the glass top which is actually hinged...no need to pull the range out. Securely prop up the glass surface area and the burners are exposed. With a marker, mark where each color wire goes on the burner you are going to remove and also mark where the two holding brackets are. This way you can reference the locations to connect to the new one. Carefully remove the wires and brackets and install new burner with brackets and connections. Close up the top, replace two screws, turn on breaker, and if there were no other faulty components,it'll work great. P.S Be gentle getting the very snug wires off. Good Luck
Parts Used:
Dual Radiant Element - 9 Inch
  • John from CHARLESTOWN, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Replace Oven light socket and light bulb in kitchen Range
1) Turn off power at circuit breaker panel
2) Slide out Range from wall
3) Unplug Range
4) Remove back panel and unplug electrical connections to socket
5) From front of oven, remove glass cover over old oven light bulb and remove flange that holds socket and bulb
6) Remove old socket from mounting flange and discard.
7) Place new socket into mounting flange
8) Screw mounting flange and new socket into the oven from front. Reattach electrical connections from back.
9) Screw in new light bulb from front
10) Replace existing glass cover over new light bulb and snap wire holder in place
11) Replace back panel
11) Plug in range
12) Slide range back to original position
13) Turn on power
Works like a charm! Thanks for having the parts after 30 years!
Parts Used:
RECEPTACLE PUSH-IN Light Bulb - 40W
  • Ronald from TUCSON, AZ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
3 of 3 people found this instruction helpful.
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Old infinite switch WB21X36771 broke...heating element stopped heating
1. Bought replacement part said to replace old switch.
2. Pulled old switch out.
3. Replacement part did not match. Would have to take entire switch panel apart to change to this part.
4. Multiple-part instructions very poor. For my switch unreadable.
5. Old part was "push to turn". New part was not.
6. Knob did not fit new switch. Old shaft was "D" shaped. New is square.
7. Gave up. Need to call repair shop.
8. Hope this helps.
Parts Used:
INFINITE HEAT SWITCH KIT
  • Richard from PLANO, TX
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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Burner Was Not Working
Removed the two screws that hold the range top down. Lifted up yhe range top and propped with a stick. Proceeded to mark the wires connected to the old burner so that the new one would be connected correctly. Removed the wires and then the two brackets that hold the burner in place. Removed the old burner and installed the new one. Connected the wires and resecured top to base. Turned on the current and it worked beautifully.
Parts Used:
Dual Radiant Element - 9 Inch
  • Roland from Miami, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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Outer burner was not working
Very simple repair. Remove two screws to lift the range top. Then remove the two screws holding the element in place. Disconnect the wires from the old element, connect the wires to the new element. Reverse the procedure and you are done. Total time is anywhere from 15 to 30 minutes.
Parts Used:
Dual Radiant Element - 9 Inch
  • Kevin from Leominster, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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My large burner had "burnt out" and would not turn on
I removed the screws from the underside of the stovetop, lifted up the top, propped it up to keep it from falling (using a large book), and removed the old burner by unscrewing it from the top and removing the wire connections. I then screwed the new burner into the top, and attached the wires back to the burner, dropped the top down (gently and carefully, of course), and screwed the top back down to the rest of the stove. It was fairly quick and painless. Although, putting the stove back into his position was not easy, but that was no fault of the stove!!
Parts Used:
Dual Radiant Element - 9 Inch
  • Michael from Orlando, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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the small burner was burnt out
after removing the two screws that are just inside the oven, I propted the top open with the box that the part came in. I drew and labeled the wires as I took them off using a color coding. next I removed the two clips that held the burner in place and marked on the new burner exactly where the clips were attached. Replacing the clips was possibly the hardest part of the whole operation. When you replace the burner, don't forget to replace the insulation pad that is stuck one the metal where the conections are. I missed this and had to reopen the stovetop and slid it on after I was finished. Otherwise it went pretty smooth.
Parts Used:
Dual Radiant Element - 9 Inch
  • Jack from Columbiaville, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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All Instructions for the JB960AY3
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