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JB620SR5SS General Electric Range - Instructions

All Instructions for the JB620SR5SS
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Broke the glass on our oven door due to cold water spilled while it was hot
First of all, there are FOUR panes of glass on the oven door and two different sizes. Make sure you're ordering the right pane. We initially got the wrong one and had to return/reorder.

Took door off hinges and set on table. Removed almost all screws. Two at the top are very long and almost spring loaded -- this was helpful when putting it back together.
When removing the layers, keep track of what/where screws are placed. Some are star-hole-head, some are hex-head (socket). Work slowly and carefully so as not to break additional panes of glass. Leave plenty of room in your workspace to set items aside while you get to the innermost part of the door.

For this part #, it's deep in the door layers and surrounded by fiberglass. Wear gloves so you're not itchy later. This part acts as a double-pane with a narrow aluminum frame around the two pieces of glass. Be careful not to bend the frame when removing the broken piece. One corner of the frame also has a hook-n-hole closure. Take care to not bend the hook too much.

We wiped all the glass pieces off to get all fingerprints, smudges, and baked-on foods removed. Then we put the pieces/parts back -- a lot like a puzzle. Had the oven back up and running with no problems. It may take two people to get the door back on the hinges just because of the weight and awkward position they need to clamp back together.
Parts Used:
Window Pack Assembly
  • Dagmar from WESTMINSTER, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
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Plastic guide Broken
replaced Plastic Guides
Parts Used:
Bottom Drawer Guide
  • NICK from Vernon, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Stove was not getting enough power.
My stove didn't seem to be getting enough power for the oven to heat up and the burners to get hot enough. When I checked the connection of the electric cord I found that one of the 3 terminals that the plug connects to was broken off. When the new part came I removed the old part by first disconnecting the 3 wires [black,white(ground),red] and then using a small but long 1/4 socket (that I found at Lowes)I removed the 2 screws that held the old part to the stove and the green screw under it holding the flat copper piece that also connects under the white ground wire of the part. I mounted the new piece on with the 2 1/4 screws. The new part comes with a piece of copper that is for grounding the part to the stove. When I compared it to the old part it was a little different. I first screwed the copper piece onto the stove (under the part) with the green screw then I screwed the white wire over the copper piece to the center terminal(you have to make the hole of the copper piece line up to the screw hole). I connected the other 2 wires and then connected the electric cord to the new terminal block and then put the back cover back on the stove and plugged it in. The clock came on I turned on the four burners they all got hot and red. I turned on the oven the element on the bottom got red I then turned on the broiler the top element got red. My stove is fixed.
Parts Used:
Terminal Block Kit
  • Nathan from Wells, ME
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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Broiler coil burnt out
It was just a matter of removing 5 screws that attached the broiler coil to oven top. Then carefully removing coil so as not to cause wires attached to fall into the back of the oven. Needed an extra pair of hands to hold coil while i guided the wires back thru the opening. All that was left to do was to secure the broiler coil to oven. All completed in less then 30 mins. A lot easier then originally thought. And, a lot cheaper then getting a repair person to do the job.
Parts Used:
Broil Element
  • Howard from LEXINGTON, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Broiler element was bad
1st and formost, unplug the range from the outlet or shut th breaker off (Ranges are on a seperate breaker). Detach 2 wires on the back of the range connected to the element. Remove three nut screws inside the oven holding the old element in place . 1 on the top and 2 at the back of the oven. Now just reverse this procedure to install the new element and your all done.
Parts Used:
Broil Element
  • David from LENOIR CITY, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Not Reaching Temperature above 300 Degrees
Take off 6 screws of back cover of the range, unplug the white wire. Go to the inside of oven, pull out racks. At the top of the oven is your Broiler element, in the center you will see a rod sticking out with one screw holding it in place. Take out screw and pull temperature sensor out toward you. Reverse steps to put it back together.
Parts Used:
Temperature Sensor
  • Ron from SAN TAN VLY, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
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element burned out
couldn't get exact fit--out of production. mounting bracket at back of range for new element too small. took bracket off old element. cut down bracket on new element with tin snips, drilled holes thru it and old bracket and screwed together. at this point the new element was to long & touched oven door. removed spacers that came with new element (used old support to attached to roof of oven) and pried elements apart (which made element wider & shorter). working good.
Parts Used:
Broil Element
  • raleigh from gresham, OR
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Bottom Heating element quit working after 30 years
Removed several screws and removed element. Replaced same. Total ten minutes.
Parts Used:
Screws - Package of 12
  • Harry from Dills burg, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Replace Thermostat
Pull oven out away from the wall, unplugged from outlet, removed center cover by removing 5 sheet metal screws. disconnected thermostat sensor from control cable. Opened oven door and removed screw that holds thermostat sensor. Pulled thermostat sensor out replaced with new sensor. Plugged sensor in to control cable. Replace panel and screws. Then my wife made me clean the oven. I recommend making the repair when your wife is not home.
Parts Used:
Temperature Sensor
  • Russell from Morgantown, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Oven no longer working after running the self clean option. Only Stove top burners worked
I began by turning off the breaker in the panel.
Slide the oven out into the open area.
Removed 3 screws in order to remove rear top panel.
Took 2 pictures of the wiring location on the PCB
Removed all wiring going to the circuit board total of 8.
Removed 4 screws in order to remove bad PCB.
Remove faceplate from bad PCB (you will need to place this faceplate on the new PCB.

To Install.
Reverse steps above
Parts Used:
CONTROL OVEN TO9
  • Dominick from THORNWOOD, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Knob part broke on & off switch.Got a nee
Got a new knob.
Parts Used:
KNOB KIT
  • Sandra from Saint Johns, AZ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
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Bake button stopped registering
This was simple enough to repair for me, a relative novice. Just remember you need a nut driver to take the back panel off, take a photo of the existing board so you remember which wires go where, and you definitely need a hair dryer to heat up the sticker on the old board so you can remove it and put it on the new board.
Parts Used:
CONTROL OVEN TO9
  • Ryan from COHOES, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
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temp sensor in oven was failing.
I picked the least expensive and most likely issue with our oven that was not indicating a correct oven temperature. I am sure with a 15+ year appliance that the circuitry is on its way out but wanted to give this a try to avoid a new appliance purchase. Oven pre-heat setting takes much longer to finish with the age of the oven. However, after the new sensor the oven will maintain a more even temperature for the cycle.

Removal of the sensor from the inside of the oven is a bit awkward since it is located between the broiler elements at the back but a nut driver was the correct tool and worked fine. A bit stuck with the heating of the connection but pretty simple to replace. Must remove the back first to uncouple the connector. Simplest part of the repair.

At best a temporary fix for a an appliance this old.
Parts Used:
Temperature Sensor
  • Chad from FRANKLIN, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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Burned out broiler element.
Pulled the stove out from between the cabinets, used a blade screwdriver to pop the oven door retainers down and lifted the oven door out, removed the racks. used a 1/4'' nut driver to remove the 5 screws holding the broiler in place. From the time I unplugged the stove from the outlet until I plugged the stove back in was 15 min. I would suggest wearing gloves because the metal frame around the burner element has sharp edges.
Parts Used:
Broil Element
  • Jack from YORK, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Replaced oven door gasket
Remove old stained gasket and replaced with new. Only $57.00!
Parts Used:
Range Oven Door Gasket
  • Paul from JACKSONVILLE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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All Instructions for the JB620SR5SS
91 - 105 of 171