HTS20GCNBWW Hotpoint Refrigerator - Instructions

part arrived on schedule,

I ordered the replacement from you guys, got the new ice maker and the plug had an adapter, but it wouldnt fit in with everything. So I cut the plug off my old ice maker and put it on the new one and it works just fine.
thanks for everthing P.S. i got the ice maker from you for 109.00 and sears wanted 130.00 for it
good stuff good deal.

A friend had no problem getting the new ice maker in. But then the problems started. The ice maker works great. But when the water fills the ice maker it squirts water onto the side of the freezer and ice sickles form. So we watched and decided the hole was too large so used a piece of plastic. That helped to cover the hole. But some water is still entering the freezer and not all going to the ice maker. The only other thing we can think to try is to use epoxy to try to close that place. A simple job has turned into a big headache. I wish they made the ice maker like the original one.

i did every thing according to instructionwhich was simple but it did not cover how to use the extension electrical plug-in and where to put the extra cord so the tray would go back in

REplaced old icemaker with a new one. Install simple, However that was not the problem. I then replaced the water valve. Still no ice. I check the electric connection was OK. THe problem was the elbow fitting on the top back of the refrigerater leading to the icemaker was blocked with ice.Cleared it and turned water faucet up all the way. Ice maker worked.

Watched video on website then removed old ice maker. New one went in without any problems. Working great. I am a 60 year old woman and had never done anything like this but so easy. Husband scared now, doesn't know what project I will take on next.

The instruction video was great, mine was easy than even the video showed it to be. I changed it out in less than 15 minutes and it works great. The niocve things I didn't have to wait for a repairman or my husband to fix the problem.

The video on the site was very helpful. The repair was really easy. It was exactly the way the video showed how to do it. I would definitely use this site again to find parts, figure out the "how-to", and use for skematics of appliances. Thanks.

turn off water. turn off electricity. empty freezer section of frozen food. remove ice bucket. loosen two screws holding IM to wall of refrigerator. lift off icemaker, and then unplug it as you remove it. INSTALL new IM by: putting new water funnel onto new IM. attaching adapter cord to IM. plug in IM electrical cord to refrigerator and then hang the new IM onto the two loosened screws on the refrig wall. Now tighten the two screws. the extra adapter electrical cord hangs below the new IM, but does not get in the way when you reinstall old ice bucket. reload food, turn on elec and water. PS. i had a crack in the casing of the new IM, so i got a new one, but that one was cracked too. so i just installed the second cracked one. hope it is not a problem.

install icemaker water was allways delivered to previous unit water is not being delivered to icemaker still having difficulty

Installing the actual ice maker was quite easy. What takes most of the time is preparing the freezer for the install. Need to remove all shelving, (and the door) to gain access to the unit. The ice maker is simple to install once access is achieved. Putting everything back together takes some time.

I had to defrost the freezer to free the icemaker. After that the installation was plug and play with two small exceptions: 1) I had to file down the width of the left hand tine of the old stripper so that it would fit the new icemaker, and 2) the motor housing of the new icemaker was slightly wider than the old one. It fit, but just barely. But I'm back in the ice again, no dripping water, all is good.

Your online instructions were easy to understand and follow. I replaced the outlet valve which took about 20 min. Then I had to dissasemble and remove icemaker to de-ice inlet tube and back wall of frezzer to defrost cooling fins. All to gether it took me about 1hr / 40 min. Frezzer now works just like new. Thanks for making it affordable and easy. Curt

I took off the front cover of the icemaker assembly and found that the gears were not meshing properly and therefore slipping. I removed the front panel and found that the white plastic cam unit under the large gear wheel had disengaged from the hole in the front plate which is why the gears were slipping. I refitted the cam and wheel and it worked fine but stopped again for the same reason the next day. As the plate appeared to be buckled somehow (not user repairable) and, as the unit was leaking and pooling water (which froze) in the collection unit, I decided to change the whole icemaker.

Ordered about 1300 on a Thursday, it arrived the next day at noon and was fitted straight away. As others have mentioned, the extension cable required to fit into my old fridge made it quite cumbersome however with a bit of juggling and persuasion, I got it to fit into the cut out corner of the ice container so it is completely out of the way. Job done in about 35 minutes, making ice in an hour.

I watched the video and then read the instructions. Emptied and cleaned freezer compartment. Removed old unit and removed part of old unit to be used in new installation. I then installed the new unit and turned the water back on. I let the unit produce over night and through the first batch of ice away. Because of the various regrigerators this ice maker was used I had a little confusion recognizing our model, but worked through this problem useing some common sense. All around I'm very satisfied with the results.