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GY398LXPQ04 Whirlpool Range - Instructions

All Instructions for the GY398LXPQ04
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The Bake Element burn and stop heating up
I turn off the power in the breaker box and then unscrew the part and replace it with the new one
Parts Used:
Bake Element
  • Emiliano from EASTVALE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The oven was over heating because it wasn’t reading the temperature
Pulled the stove out, unscrewed the back and plugged the new thermostat in. Screwed the back back on
Parts Used:
Temperature Sensor
  • LAURIE from BILTMORE LAKE, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Burner was non functioning
Tools required - #2 Phillips and needle nose pliers. (possibly a new spade connector and stripper/crimper) (possibly a multi-meter)

Shut off the power and slide the range forward about 8-10 inches from the wall. It does not need to be completely in the open and perhaps would not need to be moved at all. Some of the parts may be stuck with accumulation of cooking debris and grease, depending on age. Disassembly will be a bit more difficult than a new range because of this. Clean everything up before reassembly.

Open the oven door. Remove two screws, one on either side, below the control panel. Lift and work the control panel loose. It has two bullet shaped posts that engage slots in the front of the range. These are tight. Be patient and work it by lifting and pulling and wiggling the entire control panel. When loose, it will lay down flat supported by all of the wiring harnesses. In our case it did not stress the wires. If concerned, support it somehow.

There is a galvanized bracket that runs most of the width of the range and retains a rubber gasket on the front edge of the glass. Remove two screws that hold this bracket. The bracket easily comes loose, set it aside.

There is a stainless steel trim piece on each side of the cooktop, running from front to back. Each one is held in place by one screw in the front. Remove the screws and the two trim pieces will slide forward and can be removed. Set them aside.

There is a rubber gasket across the front edge of the glass cook surface. Remove it. The cooktop glass can now be lifted and worked loose from the rear rubber gasket that seals across the back edge. Set the cooking surface aside in a safe place. You now have access to the burner elements.

Using the needle nose pliers, work the spade terminal connectors loose from the burner that is to be replaced. Note their positions. The burner is held in place by two spring clips that attach the burner to a galvanized support bar that runs from front to back of the range. A screwdriver can be used to compress each clip allowing a tab to be lifted out of a slot in the galvanized bar. If needed, you can remove one front screw that holds the bar in place and lift it for better access, but while this is not necessary, it allows for a better view of the retainer clips and the tabs that fit into slots in the support bar. With both clips released, the burner is free to be removed.

Our burner clearly had a break in the coil, so there was no doubt about the cause of non-functionality.

The spring clips must be removed and transferred to the new burner. With both burners, face down on a bench, remove the screws that retain the clips to the old burner. Make note of the index numbers at the position of the old clips and place them at the same position on the new burner. This positions the burner when it is mounted so that the terminals are properly positioned to allow the wiring harness to be attached as it was.

With the spring clips in place on the new burner, place the burner back in the range and engage the tabs in the slots on the support bar. They will snap back into place. Reconnect the spade connectors. The burner should now be tested before reassembly. (see later)

In our case, when power was reestablished (but burner control in the off position) the Surface Hot light was on art all times, so we knew something was wired wrong, even though it was re-connected exactly as it had previously been. There are slight differences between the new burners and old burners that apparently impact the wiring. There are no markings on either the old burner or new burner to give clues as to how it should be wired. Neither was there any advice in the instruction sheet that came with the new burner. We tested all of the terminals with the power on (burner off) to determine what voltages were where and removed the cover of the small box to which the terminals are attached. This box contains small switches, and we were able to determine the new wiring scheme. By wiring it exactly as it originally was, we had inadvertently put power to the Surface Hot light full time and the same potential to both sides of the coil so it would not heat. With this corrected, it worked fine.

As always, reassembly is just the reveres of the steps taken to disassemble. It is a bit tricky to place the glass back in the rear gasket. Just be careful and work it into place. Also the front control panel can be challenging. Line up the bullets with the slots and work it into place. It will snap into place when it is close with the aid of the heel of your hand.

One other note. One of the four wires in the harness had a smaller female spade connector which had to be cut off and a new one crimped on in order to fit the new burner.

Because of the wiring logic issue that had to be troubleshot, this took about three hours, which included disassembly and reassembly twice (because we reassembled before testing), figurin
Parts Used:
Burner Element - Right Front
  • Jon from Saint Louis, MO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
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Element burn. Not working.
Element was sent by buyer, As they recommended, when model of stove given to them. It was upper right rear. When element came. First took off old element. ...Match both element , new element did not look exactly the same, small variation. It did not come on.. I moved old element from left side to right side . Old element worked on both side .. tried new element on left side also.. still didn't work.. so I called right away and explained.. new element did not work.. not defective, but, just wasn't the right one.. I had a specialist came and check it out also. I was told wrong element.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Marc from SUNRISE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Coil shorted out.
Removed cooktop, wiring and coil. Marked where wires went on limiter
tabs. Ordered coil 1200 Watt, received a 1500 one. Sent back to PS with prepaid shipping label {great}. New one had a different limiter tab arrangement. The instructions included warned this but doesn't tell you where to put the wiring. Instructions say to remove the old limiter and put it on the new coil but this can not be physically be done plus who would want an old limiter on a new coil.
Found a YOU TUBE video on how to test and place wires on limiter switches which shows the number letter sequence on the ceramic part. Maybe PS will put that info in their instructions. Coil works great !!
Parts Used:
Element with Limiter 6 Inch - 1200W
  • James from HILTON, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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Oven door hinges sprung on the top oven. This is the second time I've had to make this repair, and I'm wondering if the design may be flawed.
Remove the door. (Two people - the door is fairly heavy). Place on a flat surface to work on it. I used the kitchen island.
Disassemble the door to expose hinges.
Replace hinges
Reassemble door
Mount door to oven.
I cleaned the door and the face of the oven while I had the door off.
Parts Used:
Door Hinge - Left Side Door Hinge - Right Side
  • Tim from THORNTON, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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REPLACED NONFUNCTIONAL BROIL ELEMENT
EASY. FOLLOWED THE YOUTUBE INSTRUCTIONS ON THE WEBSITE.
Parts Used:
Broil Element
  • Frederick from STONINGTON, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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After using self cleaning feature oven wouldn't heat
I looked up the problem and determined I needed to replace the limit switch which is inside the back panel. As a 78 year old woman who isn't afraid to tackle these problems I found this easier than most. Just be sure to disconnect the electrical connection if you don't have long enough length to pull oven from the wall cabinet. I won't put any sheet pans in the oven next time I self clean it.
Parts Used:
Limit Thermostat
  • Nadine from ALACHUA, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Back left burner went out
I found on youtube Also we marked each wire with masking tape 1A and 1B, 2A and 2B. The wires were the same color.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Jane from BRYAN, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
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Limit Thermostat had burned out due to high temp of self cleaning mode
1) Removed the trim pieces (2 screws). 2) removed the 2 screws holding the oven in the wall. 3) Slid the oven out of the wall cabinet 4) removed the back panel of the oven ( 10 screws. 5.) removed the old thermostat (2 nuts) 6.). Installed the new thermostat and reversed steps 4-1
Parts Used:
Limit Thermostat
  • Jay from MINNETRISTA, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Oven would not heat
1. Disconnect AC power 2. Remove back with several sheet metal screws. 3. Remove wires from Limit Thermostat. 4. Check Limit Thermostat continuity -- if open then Limit Thermostat is faulty. 5. Remove Limit Thermostat with two screws. 6. Install new thermostat
Parts Used:
Limit Thermostat
  • Ray from GOLD CANYON, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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R&R broken inner door glass and insulation.
Since there is multiple glass panels with several brackets, screws and insulation within the oven door I strongly suggest to take photos at each step using your smart phone. Do not attempt to remove all the components at once. Bracket positions, screw locations and glass orientation is necessary. This is the best advice I have to make this a quick and very easy job.
Parts Used:
Door Insulation
  • Gary from PRESCOTT, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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E1 and e15
Removed locking device
Parts Used:
Limit Thermostat
  • Calvin from GARNER, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Burned out burnrr
Went well. Husband, who has some appliance repair experience, did repair in less than a hour. Replacement burner was not an exact duplicate of original but he was able to adjust for that.
Parts Used:
Element with Limiter 6 Inch - 1200W
  • Rita from COOPERSBURG, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Broken glass oven door
Followed suggestions from prior Customers that had same problem.
Parts Used:
Exterior Door Glass - Black Door Insulation
  • Joseph from FRISCO, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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All Instructions for the GY398LXPQ04
76 - 90 of 157