GTS18DBPRLCC General Electric Refrigerator - Instructions
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
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Barbara from BELLEVUE, WA
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Difficulty Level:Very Difficult
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Total Repair Time:Less than 15 mins
15 of 32 people
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Noisy fan in freezer compartment
Removed shelf by pushing to left and lifting up on RH end. Removed screws in plastic cooling tower and slid tower up. Pulled back wall of freezer compartment out, RH side first. Removed two screws from fan bracket, unplugged fan wiring harness by compressing connector spring clips and pulling joint apart. Pulled fan blade off (note location of blade on shaft for reinstall alignment purposes), removed both green grommets.Then just reinstalled new items.My philosphy on repairs of this nature is to replace all related parts that could be contributing to problem. The parts are cheap compared to the aggravation and inconvenience of doing the repair several times until you fix the problem. You don't need to purchase the compression ring if you buy the fan blade as it has one already installed on it. Problem solved, though now that the noise is gone am hearing fainter similar noises from lower fan. Should I be surprised, both fans are of similar design.
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Jeffrey B from Lewiston, ME
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
6 of 6 people
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Freezer not getting cold enough to freeze ice cream
I took the advice off of your website about the only thing that will fix
the problem is change the run capacitor. I felt assured that I would
have a working refrigerator freezer after making this change. I was
pretty disheartened when it didn`t solve anything. I was not going to
take the new part back out after the small challenge of putting it in.
The next day I found out how to test the old capacitor and it was still
good. I will just have to eat the $49. I did learn not to take advice from
a website even if it seems like a sure thing
the problem is change the run capacitor. I felt assured that I would
have a working refrigerator freezer after making this change. I was
pretty disheartened when it didn`t solve anything. I was not going to
take the new part back out after the small challenge of putting it in.
The next day I found out how to test the old capacitor and it was still
good. I will just have to eat the $49. I did learn not to take advice from
a website even if it seems like a sure thing
Parts Used:
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Gary from ROSETO, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
7 of 9 people
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no problem
The part i received fit perfect, i just removed the old part and put the new part in with the screw driver.Really easy
Parts Used:
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hung from herndon, VA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
7 of 10 people
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Plastic frame was broken
I removed the broken frame, glass, and bins from the refrigerator, cleaned the area, put the new frame in place making sure it was fitted into the brackets securely, and replaced the glass and bins into their proper slots.
Parts Used:
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Sandra from YUMA, AZ
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
5 of 5 people
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light not working
I used pliers to pull lightly on the head of the switch, while I inserted a small flat head screw driver into the base of switch and gently worked around the edges to free it from the panel.
Parts Used:
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robert from FRANKLIN SQ, NY
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Difficulty Level:Very Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers, Screw drivers
7 of 11 people
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Door gasket was cracked and coming off
Took freezer door off with torque screwdriver, unscrewed freezer door/refrigerator hinge with 3/8 socket. Removed refrigerator door and put on kitchen table. (Turn refrigerator off temporarily). Put freezer door back on temporarily. Pull out old gasket from groove on door. Put in new gasket. Take freezer door back off, put on refrigerator door, hinge, freezer door, put torque screws back in, your done. (Turn fridge back on)
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Mark from SALISBURY, MD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Socket set
5 of 5 people
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Refrigerator to warm
Instructions say run capacitor is by motor, but on this frige its in the refrigerator compartment. The capacitors looks different, one square and the other long
Parts Used:
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Lloyd from PITTSBURG, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
5 of 5 people
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The old plastic slide broke from hanging too much weight on it.
First I had to go to the hardware store to buy a star bit to remove the old screws ($1.09). I attached it to my quarter-inch drill and used it to remove the old screws. I then used those same screws to attach the new slide. Once I had the star bit, it was little more than a five-minute task.
Parts Used:
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Terrence M from Portsmouth, NH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
5 of 6 people
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The lower refridgerator door shelf front was cracked.
The promptly delivered part was easy to replace. I simply had to slide The shelf front in the grooves until it clicked into place. One has no idea how valuable that door storage space was needed until I spent a few days without it. Thank goodness for the rapid response.
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Sandra from Aberdeen, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
5 of 6 people
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A rat had chewed half of all four blades off
First I removed the left condensor fan motor bracket nut, loosened the right motor bracket, dropped the moter bracket down freeing the motor from the rubber grommets.
Pulled the fan off from the motor shaft, pressed the new fan on the shaft and installed new grommets. Replaced the motor bracket and tightened the right bracket nut and checked fan for clearance and free spin. Reinstaled the left bracket nut. Turned on the refrigerator and checked fan for action. Everything worked great.
I did not know the fan replacement came with a compression ring already installed, so now I have an extra compression ring.
Pulled the fan off from the motor shaft, pressed the new fan on the shaft and installed new grommets. Replaced the motor bracket and tightened the right bracket nut and checked fan for clearance and free spin. Reinstaled the left bracket nut. Turned on the refrigerator and checked fan for action. Everything worked great.
I did not know the fan replacement came with a compression ring already installed, so now I have an extra compression ring.
Parts Used:
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Curtis from Dothan, AL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
9 of 18 people
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refrigerator compartment too warm
Unplugged fridge and removed back panel inside freezer compartment . Unclipped defrost thermostat and snipped off with wire cutters . Installed new defrost thermostat with wire nuts , clipped back on , re-installed back panel , turned on fridge and within a couple hours food compartment began cooling down . Thermostat looks like a small metal can clipped onto the heating coils with 2 wires attached . Also noticed excess ice build up on coils melted and drained into pan under fridge once unit started working .
Parts Used:
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samuel from windsor mill, MD
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
4 of 5 people
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Difficulty in removing the old switch
The old switch was hard to remove. Thinking that I may have to loosen the wires I used a socket wrench to remove a clamp. This was unnecessary. In the end the switch did come out using a large size screwdriver. The problem was that the expanding plastic tongue is not visible from the ouside so you have to try to feel your way around. If i had ordered the replacement before and not afterwards I would have seen this before hand.
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James from Federal Way, AL
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Socket set
5 of 8 people
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Ordered replacement shelf
I mistakenly ordered the incorrect shelf width when trying to figure out what I needed from a similar model. I called to get assistance and the correct part was found right away. If you think there is something in question on the part you are ordering it is worth calling. The agent was very knowledgible was able to utilze additional info she had to find what I needed the first time. The return on the incorrect part went very well also.
Thanks for my new freezer compartment shelf!!
Thanks for my new freezer compartment shelf!!
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Dennis from Malboro, MA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
4 of 5 people
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Refrigerator light wouldn't come on.
After replacing the light bulb and still no light I manually pushed the light switch button. Intermittently the light would come on then go out. I removed the power plug from the power source then replaced the light switch. I plugged the refrigerator back in and now I open the door the light comes on and stays on until the door is closed.
Parts Used:
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Daniel from Crown Point, IN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
4 of 5 people
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