GSW9545JQ0 Whirlpool Washer - Instructions
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No movement from Basket & agitator
The job looked intimidating but turned out to be very easy.
First take off the water pump by removing the two clips that hold it in place. Place a shallow pan under the pump to catch the water that is in the pump and hoses. Open the hose clamps with a pair of pliers or channel locks (better) and slide the hoses off of the water pump.
The motor comes off next. Unplug the electrical connector from the motor and two wires from the capacitor. Remove the two screws holding the clamps in place and then pop off the two clamps. You will need to hold up the motor with one hand while you remove the clamps or it will fall to the floor once the clamps are removed.
One piece of the coupling assemble will be attached to the motor and the other will be attached to the gearcase drive shaft. If you want to clean up the mess created by the shredded rubber center piece of the coupling assembly you will have to take off the motor mounting plate. It is held on by two bolts and removing it makes installing the coupling easier but probably not necessary.
Push the back half of the coupling on to the gearcase drive shaft until the shaft is flush with the face of the coupling. Install the new rubber center piece on to the coupling then re-install the motor mounting plate. Install the other half of the coupling on to the motor shaft and lift the motor up to the coupling. You have to rotate the motor shaft by spinning the fan blades until the coupling lines up so you can slide it into the other half of the coupling. Then just reattach the motor, connectors and water pump in the reverse order of disassembly.
First take off the water pump by removing the two clips that hold it in place. Place a shallow pan under the pump to catch the water that is in the pump and hoses. Open the hose clamps with a pair of pliers or channel locks (better) and slide the hoses off of the water pump.
The motor comes off next. Unplug the electrical connector from the motor and two wires from the capacitor. Remove the two screws holding the clamps in place and then pop off the two clamps. You will need to hold up the motor with one hand while you remove the clamps or it will fall to the floor once the clamps are removed.
One piece of the coupling assemble will be attached to the motor and the other will be attached to the gearcase drive shaft. If you want to clean up the mess created by the shredded rubber center piece of the coupling assembly you will have to take off the motor mounting plate. It is held on by two bolts and removing it makes installing the coupling easier but probably not necessary.
Push the back half of the coupling on to the gearcase drive shaft until the shaft is flush with the face of the coupling. Install the new rubber center piece on to the coupling then re-install the motor mounting plate. Install the other half of the coupling on to the motor shaft and lift the motor up to the coupling. You have to rotate the motor shaft by spinning the fan blades until the coupling lines up so you can slide it into the other half of the coupling. Then just reattach the motor, connectors and water pump in the reverse order of disassembly.
Parts Used:
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Jeff from Wayne, NJ
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
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Washer stopped mid cycle
1. Unplug washer.
2. Remove screws at control panel end caps.
3. Flip control panel back to expose wiring.
4. Detach lid switch wiring harness from control panel.
5. Use screwdriver to pry the 2 brass clips holding the back panel of the washer to the front and sides piece.
6. Tilt the front/sides piece over to expose lid switch.
7. Use nutdriver to detach ground wire.
8. Use screwdriver to remove 2 screws holding lid switch in place.
9. Install new lid switch. Make sure wiring harness piece is facing the right direction.
10. Put washer back together in same order it was disassembled. Make sure front/sides piece connects to the clips at the bottom.
2. Remove screws at control panel end caps.
3. Flip control panel back to expose wiring.
4. Detach lid switch wiring harness from control panel.
5. Use screwdriver to pry the 2 brass clips holding the back panel of the washer to the front and sides piece.
6. Tilt the front/sides piece over to expose lid switch.
7. Use nutdriver to detach ground wire.
8. Use screwdriver to remove 2 screws holding lid switch in place.
9. Install new lid switch. Make sure wiring harness piece is facing the right direction.
10. Put washer back together in same order it was disassembled. Make sure front/sides piece connects to the clips at the bottom.
Parts Used:
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Travis from Pearland, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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washer wouldn't agitate
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out).
Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
Parts Used:
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mike from Kent, WA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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The lid switch had broken on my washing machine; the machine would not run.
First I unplugged the washing machine. Then I removed the two screws that hold the top console in place; these are located in back of the main console (where the dials are). Once removed, the entire console swivels back, exposing the wires underneath. I unplugged the wiring harness that was connected to the washing machine top flat surface. I then removed the two s-shaped brackets with a screwdriver by prying underneath. This allowed me to remove the main sheet metal frame around the washing machine. The lid switch assembly is located under the top console. I simply removed it and replaced with the new assembly and put it back together. A snap!
Parts Used:
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Dennis from Evans City, PA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
575 of 601 people
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Washer tub slammed into washer body during spin cycle
If you load a washing machine unevenly, it will spin out of balance. But our washer seemed to make noise during the spin cycle regardless of how the load was distributed. I suspected that the suspension or balancing springs were getting tired, and ordered a replacement set.
First I disconnected the washer from the water and power supply, then I laid it on its back.
The tub rested on the back of the washer, making two of the three suspension springs relax, and they were pretty easy to pull out with pliers. After the first two were out, I had to support the tub with a couple 2x4s to relax the third suspension spring.
Installation was the reverse of removal - install the lower suspension spring, remove the 2x4s, then install the two other suspension springs.
The tub balancing spring was easy to replace, and probably wasn't the cause of the problem.
With $25 in parts and about 15 minutes, my washer spins much more quietly.
First I disconnected the washer from the water and power supply, then I laid it on its back.
The tub rested on the back of the washer, making two of the three suspension springs relax, and they were pretty easy to pull out with pliers. After the first two were out, I had to support the tub with a couple 2x4s to relax the third suspension spring.
Installation was the reverse of removal - install the lower suspension spring, remove the 2x4s, then install the two other suspension springs.
The tub balancing spring was easy to replace, and probably wasn't the cause of the problem.
With $25 in parts and about 15 minutes, my washer spins much more quietly.
Parts Used:
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Brian from Seattle, WA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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washing machine is slow to fill with cold water
My washing machine became slower and slower to fill over the past several months. It also made a loud squeeling noise during fill-up (all this was on the cold water side only). I removed the old water inlet valve and tore it down, expecting to find corrosion or trash that was blocking the valve from opening completely. Turned out to that the rubber diaphragm / seal was permanently "kinked", making it difficult to open the valve. The hot water seal was fine, but to make sure, I swapped them and re-assembled the washer. Now the problem was with the hot water, confirming what I thought. I ordered a new water inlet valve on Monday night and received it Wednesday! Installed it within 30 minutes and it works perfectly now. I am very pleased with PartSelect.com. I will definitely be a repeat customer, but hopefully it won't be anytime soon. ;)
Parts Used:
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Roy from Nash, TX
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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top half of agitator did not move during wash cycle
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of old cogs remove and replace with new, reassemble
Parts Used:
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dennis from new stanton, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Machine would stop on Rinse & Spin Cycle
After troubleshooting the timer, found that the drum would spin if I manually pressed the lid switch with a screwdriver, then it wouldn't work at all. Unfortunately, there was a load of laundry and no way to drain the drum. I bypassed the lid switch (snipped the plastic switch off and twisted the wires). Put a small wire nut over the wires and taped the wire to the top of the machine with plenty of electrical tape so not to cause a shock. Finished that load and ordered the part. Followed advice from former story tellers and removed the two long screws that run down into the cabinet on both sides of the machine, followed by two smaller screws on the top corners of the control panel. Slide the whole panel towards the front of the cabinet about 1/4" and rotate it back over the back panel. The wire assembly will hold it from falling to the floor (watch the tubing that runs on the top edge). Located the plug that leads to the lid switch and pull up on the tab and wiggle it out. Push the tabs on the side of the connector on the cabinet and push it through (watch the metal edges). You will see two metal clips on the left & right top of the cabinet. Put a screwdriver in the notch on the front side and pop them off. Take note on how they are set in the two sides Place hands on both sides of the cabinet and pull towards you, it will rotate over and you can access the lid switch. Remove the two screws from the inside of the lid. Slide the wires & plastic casing off the two small clips on the rim & replace with the new switch. Be careful not to tighten too much cause you'll split the plastic mounting. Reverse the process and your back in business. I believe my lid switch broke due to excessive slamming of the washer lid. Hope this helps
Parts Used:
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Michael from Homestead, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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Broken Coupling
Very easy -
1. Removed hoses from the pump
2. Removed Wiring harness from the motor
3. Unscrewed saftey screws from both clamps which hold the motor against the motor bracket.
4. Using a screw driver I easily removed/pryed the clamps from the motor.
5. I then removed the broken plastic coupler from the motor shaft and installed the new one coupler.
6. I did the same thing on the clutch side.
7. I set the Rubber coupler in clutch side.
8. Put motor back on until couplers joined together.
9. Placed Brackets back on Motor (patience here).
10. screwed back saftey screws on clamps.
11. connected hoses back.
Thats it... 45 minutes at most .. Save me from having to buy a new easher. I was convinced I was going to have too until I peeked underneatch the washer and saw the rubber coupler on the ground...
1. Removed hoses from the pump
2. Removed Wiring harness from the motor
3. Unscrewed saftey screws from both clamps which hold the motor against the motor bracket.
4. Using a screw driver I easily removed/pryed the clamps from the motor.
5. I then removed the broken plastic coupler from the motor shaft and installed the new one coupler.
6. I did the same thing on the clutch side.
7. I set the Rubber coupler in clutch side.
8. Put motor back on until couplers joined together.
9. Placed Brackets back on Motor (patience here).
10. screwed back saftey screws on clamps.
11. connected hoses back.
Thats it... 45 minutes at most .. Save me from having to buy a new easher. I was convinced I was going to have too until I peeked underneatch the washer and saw the rubber coupler on the ground...
Parts Used:
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Hugo from Frisco, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers, Socket set
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Machine rocking about like crazy on spin
Took some online research to figure out how to get the cabinet off. Once inside I fitted the wear pads which were a breeze to remove using a knife blade to pry them up and removing them using the screwdriver. The springs were replaced one by one using strong fingers. The machine went through the spin cycle without any rocking or self-destruct noises.
Parts Used:
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john from middle river, MD
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers
156 of 179 people
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Gearcase oil leak
To replace gearcase seals, first disconnect the power cord. Turn off water supply and remove water inlet hoses at washer (safety first). You may want to have a bucket available to catch water that will drain out of the hot/cold and drain hoses. Next, remove top agitator cap, seal and (7/16”) bolt (see diagrams on PartSelect). This will allow the top agitator and cogs to be removed. Grab the bottom agitator and rock it back and forth until it can be removed.
Suggestion: now is a good time to remove and clean the old soap and junk from drain holes in the top agitator and any junk that may be under the lower agitator.
Lay the washer on its right side. You will now have access to the motor, pump, hoses clutch and gearcase. Place a couple of 2X4X(5?) blocks under the tub to support it. Remove the electrical connector from the motor (this is clipped into place) and the two wires that go to the capacitor on the motor.(TIP: don’t put your finger across these terminals, SHOCK HAZARD) Remove the hose clamps and hoses, the two screws (5/16”) on each strap that holds the motor in place, you may have to use a screw driver to pop the straps off the motor. Remove the motor and pump by pushing the tub to the left and move the motor and pump to the right to clear the coupling. If you have not replaced the drive coupling, now would be a good time to order and replace. With the motor out of the way, remove the three (½”) bolts holding the gearcase to the chassis and pull to remove gearcase and shaft. If you are only replacing the drive shaft seal, you do not need to open the gearcase case. Stand the gearcase so the input shaft is facing up, or what fluid is left in the gearcase will come out. One question I see a lot is how do you remove the seal. One, buy a real expensive tool that you will only use once, or take a screwdriver with about a ¼” blade, stick it between the shaft and the seal, gently leverage the seal out while going around the shaft. After the seal is removed, oil can be added thru the seal hole. Understand that different oils are designed for different applications. That said, I used 90 weight gear oil from the local auto parts store, you can add it thru the seal hole. To install the seal, lightly tape it into the seal cavity, then use a socket that is close to the diameter of the seal and gently drive it in.
If you have to replace the top case seal, it will require you to take the gearcase apart. The advantage of this is, if you have an older washer, you can clean out the contaminated oil and sludge and check for wear on the parts, and replace as needed from PartSelect. Here’s a suggestion: if you have a digital camera, take pictures, this will really help when you put things back together.
Now look at the diagram that is provide by PartSelect, remove the clutch, remove the bolts on the top cover, try to keep it level or you may have a mess on your hands. Lift the cover up over the shaft. I found the top case seal very stubborn to remove. Using a small screwdriver, get between the case and the seal and gently pry it out. Replace the seal, again, by using a socket and gently taping into place. There is also a seal at the top of the drive gear that you may want to replace to keep the oil from going up into the clutch. Now its time to clean all of the years of gunk out of the case and gears. When you are ready, fill the bottom half of the gearcase with oil, about half a quart. To seal the case, I used a ultra blue silicone gasket sealer in a tube from my local auto parts store or sealant can be purchased from PartSelect. I used it on the top half of the gearcase case. Slide the top case over the shaft and evenly tighten the bolts. Reinstall the clutch to the gearcase shaft and install into the washer. I found that the motor bearings needed to be lubed, so I used white lithium grease in an aerosol can. Reinstall motor and don’t forget to put the electrical plug back into the motor and the wires that go to the capacitor and pump h
Suggestion: now is a good time to remove and clean the old soap and junk from drain holes in the top agitator and any junk that may be under the lower agitator.
Lay the washer on its right side. You will now have access to the motor, pump, hoses clutch and gearcase. Place a couple of 2X4X(5?) blocks under the tub to support it. Remove the electrical connector from the motor (this is clipped into place) and the two wires that go to the capacitor on the motor.(TIP: don’t put your finger across these terminals, SHOCK HAZARD) Remove the hose clamps and hoses, the two screws (5/16”) on each strap that holds the motor in place, you may have to use a screw driver to pop the straps off the motor. Remove the motor and pump by pushing the tub to the left and move the motor and pump to the right to clear the coupling. If you have not replaced the drive coupling, now would be a good time to order and replace. With the motor out of the way, remove the three (½”) bolts holding the gearcase to the chassis and pull to remove gearcase and shaft. If you are only replacing the drive shaft seal, you do not need to open the gearcase case. Stand the gearcase so the input shaft is facing up, or what fluid is left in the gearcase will come out. One question I see a lot is how do you remove the seal. One, buy a real expensive tool that you will only use once, or take a screwdriver with about a ¼” blade, stick it between the shaft and the seal, gently leverage the seal out while going around the shaft. After the seal is removed, oil can be added thru the seal hole. Understand that different oils are designed for different applications. That said, I used 90 weight gear oil from the local auto parts store, you can add it thru the seal hole. To install the seal, lightly tape it into the seal cavity, then use a socket that is close to the diameter of the seal and gently drive it in.
If you have to replace the top case seal, it will require you to take the gearcase apart. The advantage of this is, if you have an older washer, you can clean out the contaminated oil and sludge and check for wear on the parts, and replace as needed from PartSelect. Here’s a suggestion: if you have a digital camera, take pictures, this will really help when you put things back together.
Now look at the diagram that is provide by PartSelect, remove the clutch, remove the bolts on the top cover, try to keep it level or you may have a mess on your hands. Lift the cover up over the shaft. I found the top case seal very stubborn to remove. Using a small screwdriver, get between the case and the seal and gently pry it out. Replace the seal, again, by using a socket and gently taping into place. There is also a seal at the top of the drive gear that you may want to replace to keep the oil from going up into the clutch. Now its time to clean all of the years of gunk out of the case and gears. When you are ready, fill the bottom half of the gearcase with oil, about half a quart. To seal the case, I used a ultra blue silicone gasket sealer in a tube from my local auto parts store or sealant can be purchased from PartSelect. I used it on the top half of the gearcase case. Slide the top case over the shaft and evenly tighten the bolts. Reinstall the clutch to the gearcase shaft and install into the washer. I found that the motor bearings needed to be lubed, so I used white lithium grease in an aerosol can. Reinstall motor and don’t forget to put the electrical plug back into the motor and the wires that go to the capacitor and pump h
Parts Used:
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Greg from Hemet, CA
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Pliers, Screw drivers, Socket set
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The lid switch broke
Removal Steps
1.Unplug washer and pull away from wall 6 inches or so. (You will need space on either side to remove the cover.)
2.Release control panel: Unfasten two screws at corners of panel. Tilt backwards. Unfasten old lid switch wire coupling and push it downward.
3.Remove washer cover (top and sides): Remove clips at two corners under control panel. You should be able to gently lift and remove the cover.
4.Remove lid switch assembly: Unfasten two screws holding switch to washer top. Unfasten ground wire (using 8mm wrench). Use screwdriver to lift up two clips holding switch assembly.
Reassembly is reverse of removal. When replacing the cover, line it up so that the side edges of the cover sit on top of the rail and the front edge slides beneath the rail. I learned this the hard way, and, in fact, it is still not fastened securely.
1.Unplug washer and pull away from wall 6 inches or so. (You will need space on either side to remove the cover.)
2.Release control panel: Unfasten two screws at corners of panel. Tilt backwards. Unfasten old lid switch wire coupling and push it downward.
3.Remove washer cover (top and sides): Remove clips at two corners under control panel. You should be able to gently lift and remove the cover.
4.Remove lid switch assembly: Unfasten two screws holding switch to washer top. Unfasten ground wire (using 8mm wrench). Use screwdriver to lift up two clips holding switch assembly.
Reassembly is reverse of removal. When replacing the cover, line it up so that the side edges of the cover sit on top of the rail and the front edge slides beneath the rail. I learned this the hard way, and, in fact, it is still not fastened securely.
Parts Used:
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Paul from Glendale, CA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers, Wrench set
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Dog ears worn down; upper agitator not moving
Pulled off the dispenser. Used socket set to remove bolt. Removed entire agitator out of washer. Placed both feet on bottom of agitator and then pulled up on the upper agitator. It took some muscle due to the years of washer use. I used a flat-head screwdriver to weaken the plastic clips holding down the old bearing-driven cam. Once I got the upper agitator off, the guts were easy to pull out. Then I just re-assembled with the 3 new parts (the Cam Driven, the Dog Ears, and the Bearing-Driven Cam).
Parts Used:
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shawn from la jolla, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
117 of 135 people
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Cold Water would not shut-off
To discover what the problem was, I intially tested the inlet valve by blowing into both sides - discovering that the cold side was stuck in the open position. The hardest part was removing the back of the machine. First, you unscrew the top plastic part which contains the controllers by phillips head on either side. Then you pop the clips out with a large slot screwdriver, then at the bottom, a nutdriver or large slot screwdriver there are two nuts to remove. The valve itself took a small nutdriver and pliers to remove the hose. Took less than 20 mintues to complete repair. Washing works like new now.
Parts Used:
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Wendy from Dunlap, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers, Screw drivers
104 of 118 people
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The washer would not stop filling.
I took everything apart and put in the new inlet valve. Tried to run the washer and it was still not stopping when filling. I looked more into it and the tube that comes up from the wash basin to the load size selector switch was disconnected and that was the real problem. If this happens to you, I suggest first looking under the control panel at the clear tube and ensuring that it is connected to the switch. Then if that is connected it is probably the inlet valve. There are helpful installation videos that can be found on the part select website that I would recommend looking at before taking things apart because it will make it much easier.
Parts Used:
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Clay from Laramie, WY
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Wrench set
101 of 110 people
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