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Models > GSS23GSKJCSS > Instructions

GSS23GSKJCSS General Electric Refrigerator - Instructions

All Instructions for the GSS23GSKJCSS
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Ice maker working but water dispenser not working
The very first symptom here is important! The door water dispenser is not working but the ice macine is working. You may only have a frozen water tube in the door so do the following before diagnosing that your solenoid valve is bad: 1) the tube usually runs under the front of the refrigerator and usually has a quick disconnect. Undo the connection and press the dispenser. If water comes out of the tube you have a frozen or blocked tube in the door. 2) Immediately adjust the temperature in the freezer and warm the freezer compartment as much as you can without destroying the freezer contents. Wait 24 hours. This will usually unfreeze the line. Do not waste your time with a hair dryer. NOW, if this doesn't work and you are convinced you need to order and replace the solenoid, follow these steps. Assemble your tools first. I needed a good ratchet set and a screwdriver. A shop towel is helpful for spilled water. A light is handy. Pull out the refrigerator to gain access to the rear of the unit. Unplug the power and close the water valve (older homes, you may need to actually shut the house water supply). Remove the screws which hold the cover over the lower half of the refrigerator. On the left you will see the solenoid. It's always good to see that your new part matches the one you feel needs replaced. They may not match perfectly due to changing design but they should be very similar. One screw holds this part in place and access is very simple. Now simply unplug the electrical connections. In my case, one blue "blade" type connection (powering the water) and one red "blade" type connection powering the ice maker. They are not the same size and this coupled with the coloring means you will not accidently switch them. pull the tubes clear of the solenoid. This is simple and needs no explanation. Grab your new solenoid and reattach both the electrical and water lines (two, remember, ice maker and drink dispencer). Replace the single screw. Re-attach the rear, lower refrigerator cover and go to the front of the unit to check the water. You can listen carefully and hear the power engage from the new part bringing you water. Clean up, replace the refrigerator back to its place and look really tired when your wife sees that you worked "so hard"! You probably saved at least $50-$80 from a service call.
Parts Used:
WATER VALVE WITH GUARD
  • David from WATERLOO, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
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Ice maker inlet tube was freezing up, and eventually the icemaker overfilled and completely froze up
After lots of research online, i narrowed my problem down to be the double outlet water valve, behind the fridge. My biggest problem was getting the refridgerator out of its spot, but after that it was pretty simple to change. I took the cover off the bottom, in the back of the fridge, then i removed the inlet waterline (after i turned off the water supply to the fridge). After that i removed the screw that holds the valve to the framework. Now i pulled off the two other waterlines from the old valve and moved them, one at a time, over to the new valve, along with the wire harness. The rest of the instalation was reverse order. Simple fix that im glad i didn't pay an expert to do!
Parts Used:
WATER VALVE WITH GUARD
  • Jake from Brainerd, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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No water from the dispenser
I pulled-out & unplugged the refrigerator. Removed the screws to gain access through the lower back panel. The water valve is on the left side as I face the back of the fridge. It has one screw holding it to the frame of the fridge. Once it is free, the main water hose is unscrewed and the two out-let lines were pulled-out. If your valve was not ruined prior to this, it is ruined now, as the lines will not re-seat. Then everything is done in reverse order. I did cut 1/2 inch off of the two lines so that they reseat into the new valve. Just push into the valve and they are good.
Parts Used:
WATER VALVE WITH GUARD
  • Anthony from Carmel, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Cold water for door - leaked on floor
Pulled new tubing to the tank and put a union about 8 inches down from tank to new tubing. Great repair. Parts not readily available locally.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • JOSEPH from SURFSIDE, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
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Refrigerator to warm
Instructions say run capacitor is by motor, but on this frige its in the refrigerator compartment. The capacitors looks different, one square and the other long
Parts Used:
Run Capacitor
  • Lloyd from PITTSBURG, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Cracked the clear face of the door bin right in half by using it to shut the door over time.
Emptied the door bin, removed it from its slots, and gently spread the plastic bin sides allowing the broken face panel to fall out. Replaced one end in the notches, gently widened the opening at the other end to slide the new face panel in, and jiggled just a little to seat the panel fully. Done!
Parts Used:
Module Shelf Insert - Clear
  • Nancy from SUN CITY, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Ice maker door didn't open and close properly
I removed the outer plate by sticking a very small screwdriver in the small holes at the bottom of the plate and pulling the plate toward me.
I then removed the 4 screws from the internal plate and pulled the plate toward me.
Then I romoved the 3 screws holding the old solenoid and unplugged it.
Next I put the new solenoid in place and replaced the three screws.
Finally I plugged in the solenoid and replaced the internal and external plates.
Parts Used:
Dispenser Door Solenoid Assembly
  • M Alan from Lebanon, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Refrigerator light not coming on
Our daughter spilled juice on the refrigerator light button. It started with the light coming on very slowly and then not at all. We popped off the old button with a flat head screwdriver, plugged in the new one. Works perfect. Can't believe how inexpensive and easy the fix was.
Parts Used:
REFRIGERATOR DOOR LIGHT SWITCH
  • Frances from Beavercreek, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Was not getting water to the door.
Moved refrigerator out from wall, unplugged from electric, removed plate at bottom back with 1/4 nut driver, turned incoming water valve off, disconnected water line from water valve on refrigerator, removed mounting screw, remove water lines from valve and electrical plugs, set old valve aside and replace with new valve, reconnecting water lines and electrical plugs then remount bracket, reconnect water line from source, open water valve and check for leaks, replugged refrigerator and depressed the door button to check to see if working. It worked and there was not any leaks. Replaced back plate and placed refrigerator against wall. Job completed.
Parts Used:
WATER VALVE WITH GUARD
  • nancy from Mt. Washington, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench set
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Freezer Light Board was bad
Had to remove a couple of shelves, then used a Phillips screwdriver to remove the Light diffuser then removed the "light board" assembly and unplugged the light board, plugged in the replacement board, snapped the board back onto its mounting bracket, then snapped the bracket back into its place and then replaced the light diffuser and screwed it back in place. Replaced the 3 shelves and the food which I stored in our chest freezer while I did this repair. I'M DONE !!!! Pretty easy. The switch was OK. Didn't need replaced. Then I plugged in the refrigerator. NOW when we open the freezer door; LET THERE BE LIGHT !!!!!! Sunglasses are needed now!!!
Parts Used:
Light Board Assembly
  • Hal from CONROE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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cold water dispenser would not stop running
Turn off the water.
Unplug the refrigerator
Take the back off of the refrigerator
use socket wrenchs to undo and take off the water valve in the lower left corner of refrigerator.
Pull out and disconnect electrical connections
Pull out the 2 water tubes one for ice and 1 for water-white is water and black is ice.
install the new valve and connect the water and ice back in the new unit
connect the two power cords and reattach unit to the frame Turn water on and check for leaks.
If no leaks put back on refrigerator and plug in.
Wait 30 min to an hour for water to begin to flow back into the unit.
Parts Used:
WATER VALVE WITH GUARD
  • Robert from Summer feild, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
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Ice maker solenoid failure
several times I had to remove the ice maker door solenoid due to it sticking. I ordered a new one from parts select. Problem solved!!!
Parts Used:
Dispenser Door Solenoid Assembly
  • Robert from Mahopac, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Fresh Food lever, under door, missing roller, make loud sound when closing door.
Removed tension spring, removed old lever, installed spring on lever, inserted lever in hole, re-attached spring to hook under front of refrigerator.
Parts Used:
Fresh Food Lever
  • Dennis from AUSTELL, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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broken door handle
Using Allen wrench removed broken handle. Using same Allen wrench replaced new door handle.
Parts Used:
Door Handle
  • Richard from PORT ST LUCIE, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Water not dispensing
Background: My refrigerator was part of the class action law suit back in 2006. As a result both doors, the auger in the ice maker and a heating element in the freezer were all replaced.

Problem this time: Water was not dispensing.

Solution: Replaced the double outlet water valve in the back lower left portion of the refergerator. Water was coming into it from the water filter hose, but not coming out of it when the water dispenser in the front was engaged.

Further, I found that the coils in the back of the freezer were iced up and I therefore defrosted them with a heater. Thus, the original problem encountered with the law suit, did not get fixed by simply replacing the doors. That problem is still there. I think the defroster/heating element in the freezer is again not working.

However, I do now have water flowing again and the installation was, as others have described, very easy. Thanks for the online help.
Parts Used:
WATER VALVE WITH GUARD
  • Bob J from Platte City, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
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All Instructions for the GSS23GSKJCSS
121 - 135 of 1045