GRS20PRBW1 Gibson Refrigerator - Instructions

Placed end cap on one end of rack and attached to one side of the door by applying hand pressure.
Inserted the other end of the rack into the end cap'
and again applied hand pressure to insert into slot, Repairs completed.

attached the bar to the end piece and slipped it into the proper opening. Easy I ordered the piece one morning and received it the next morning. Great service.

Based on the website I decided it was most probably the defrost timer, and that was correct. I ordered it, watched the video, and two days later the part was at my door. Took the nut driver, removed 4 screws, then removed the old defrost timer, installed the new one, re-installed the whole plastic assembly with the four screws, and done!!! Couldn't have been easier.

Put the end caps on the metal bar and put it on the freezer door and it snapped right in.

Very easy to do in less then 4 minutes to do both shelves.

Thank you very much.

I want to start by saying that I am female and want to let all females know that we can do home repairs! My story is not just about the repair but the wonderful customer service at PartsSelect.com. I have used them MANY times to order missing parts for appliances (I own rental property and tenants are always "losing" or breaking appliance parts). This particular time was the first time I received an incorrect part...not sure if it was my ordering or the wrong part was shipped. I contacted PartsSelect.com by email and got a REAL response within 24 hours. The customer service person who responded, immediately credited my account and "found" the correct part to order and less than 48 hours after my first email to them, my new part is already on it's way! I know it will only take minutes to finish my repair and am really impressed with their response time and professionalism when there is a problem. As a rental property owner, I will continue to use and recommend PartSelect.com.

I snapped one of the end caps in, put the rack rail into the cap, placed the other cap on the other end, and snapped that end in. Because I received the exact parts needed, the entire repair took about one minute.

I watch the how to repair video on line and the repair went very quick and easy.It was just like the video,no hidden suprises.

Found the part on this site ordered and received part in 3 days. Took approx. 10 min to replace. Thanks for the quick service.

Unplugged fridge, opened the door, used flat head screwdriver to pop off old switch, unplugged wires, plugged in new switch, popped it back in, and plugged the fridge back in. 2 minute fix.

raised the sides of the drawer front up, then pulled the front straight up. Then put the front in the slots of the new drawer and pushed down. I gave it a light tap on the top corner and it locked into place. I put my food stuffs back in the drawers and slid them back into the refrigerator. Job done in about eight min, for two drawers.

I unsnapped the old clips from the bar, installed one end cap to freezer door, clipped other end cap to bar, slid bar into end cap installed in door then snapped other end cap into place. Repeated for second shelf bar as those end caps were broken as well. No tools were needed.

A little research told me the hum plus no cooling was either the compressor or the relay. I ordered the new relay and put it in but it didn't fix the problem. I ended up having to buy a new fridge, but it was worth the $30 gamble to see if I could fix it on the cheap and it saved me the money a service call would've cost. Pretty easy installation, just in a tight space on my model.

Dear Part-select,
I had a fridge that was not working food was melting in the freezer, Beer was warm. You get the picture anyway using your site I found the parts needed to to fix the issue in fact I ordered two parts one fixed the issue 50% and the other like 30% of the time! both parts with overnight shipping were cheaper than 1 part if purchased at our local appliance part outlet:) not to mention the cost of a repair person. Thanks again! . Keep up the good work


Tom Houck
Spokane, WA
Houck Photo
509-723-3418
[email protected]

They were the wrong parts. I read a question another person asked and it advised to order these parts. Didn't want to waste my time anymore and threw them away.

I simply removed 4 screws holding the casing and then 2 more holding the timer. It was very easy. I then replaced the timer by unplugging and plugged the new one in. I replaced all the screws and the job was done. Less than 30 minutes. I was very impressed with the shipping time. When I ordered the part, I had it the next day.