GCWL1069CS3 LG - Instructions

There is a magnet at the bottom of the door which allows the door to be held ajar when the washer is not in use to allow the tub and gaskets to dry. A tab on the plastic housing which retains the magnet broke which allowed the housing to pull free of the door and stick itself to the machine preventing the door to close. Easy fix to replace the magnet was $18. Instructions were included in the box. Part number on the drawing was A165. PS3618292 Magnetic Door Plunger

Pull washer away from wall. Unplug cord and remove drain hose from receptacle. Remove 4 screws holding panel to rear of washer. Squeeze and slide back hose clamps on each end of drain hose and loosen center clamp with screwdriver. Remove old hose. Reinstall new hose in reverse order using existing clamps. Re-install back panel.

I did repaired while looking at video at your site .thanks to your team ..

Just aligned and pushed in.

Pulled out the old plunger and inserted new one. Just have to make sure the tabs align with the slots.

Went to U tube found several good videos relative to the problem, suggest you do the same. Heavy rubber diaphragm seal retainer spring VERY difficult to expand, bought a replacement spring with less tension and it worked fine. Plastic clip at the back of the cabinet does not have to be removed. Squeeze it and it will unlatch to free the hose, The part supplied was an exact replacement for the original, it worked just fine. Good luck.

Unplug the washer! Turn off the HOT water valve. Remove the hot water hose at the connection on the back of the washer. Remove the two Phillips head screws holding the top of the washer. Slide the lid toward the rear until you feel it disengage, then lift it off, setting it aside.
Unplug the electrical connector on top of the hot water valve (just pulls off).using pliers compress the hose clamp, slide it away from the hot water valve and pull the hose off the valve fitting(it will have some water remaining so lift it up and secure it to the brace above the hoses).
Remove the two phillips head screws that hold the valve in place. Pull the valve toward the front of the washer to remove it and compare it to the new valve.
To install the new valve, reverse all steps insuring tight water hose clamp and electrical connection. Install hot water hose, plug it in and turn on water. Test run and check for leaks. Unplug it and reinstall top.

Google LG washing machine bearing replacement, you'll find a very informative video narrated by a British gentleman who will walk you through the steps. If you are even a slightly handy DIY'er this is an easy job although very time consuming. Take your time with reassembling the machine. I missed a couple of connections and while testing it out I flooded the laundry room. Could have been avoided if I had taken a picture of every individual item I disconnected.

E. Z. hardest part (which isn't hard) was moving the appliance to reach the back, then putting the appliance back into place. the actual repair (swapping out valve) took less time than that to do.

The web interface is nice, however in this situation it references the wrong part which was not known until the item arrived. Customer Service handled return, however I had to call LG directly to confirm correct part number (LG p/n 4866ER0004A = p/n PS3524040) but this was only after LG also gave wrong p/n. When replacement part arrived the internal concrete had a crack in it. The part is basically a plastic shell that is filled with concrete. However the opening (about 1 x 4) is left open and with the concrete having a crack in it the piece will vibrate together and continue to break down over time (which is what happened to the original one) Before installing I chose to fill opening with epoxy and a plastic layer, then covered with electrical tape to seal it in. I feel this item is poorly designed from LG. Additionally this item was poorly packaged by PS when shipping which caused the damage (it weights about 15 lbs and was allowed to float around in a large over-sized box filled with large air pillows). I have photos but no way to upload here.

Unscrewed the old part; screwed in the new part and said a quick prayer - LOL!
The part worked great, but I wanted to mention how quickly I received the part!
I would definitely order from this company again!

Use just your finger to push it into place. VERY EASY

Removed top panal found broken parts and pieces, replaced spring and plastic spring holder. Straightened out and reattached drum front boot.

removed top and front. heater is at the base of the tub. the nut compresses the rubber seal and may take some wiggling to remove the old one.

Took the one off that was leaking and put the other one on