Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Door shelf clip had broken
This shelf has been broken for about a year now and my husband tried several little quick fixes that would work for a while and then the shelf would fall again. A quick search online led me to your website, the part arrive within two days, and the shelf was fixed in less than ten minutes. It's working great. We'll definitely keep you in mind for the future.
Removed the shelf retainer and snapped the new one in. and reinstalled the shelf on the door. This was a very simple problem! What really impressed me was that I ordered the part from you before noon on one day and received it by 11 AM the next day!!!
First, I removed the broken end cap from refrigerator door. Then I snapped the new end cap into place. Repair took less than 5 minutes and required NO TOOLS! Easy!! Got my part in one day, Thanks.
I matched the part I needed throught your web site. Then I called and spoke to a customer support person, and gave my personal information to her. I do not like giving my credit card numbers over the internet. Your site allows me to do that.
Barry G was right on with instructions and expectations of the process to trouble shoot parts and how to replace. Barry also provide the right part numbers for replacement items. Thanks again Barry.
-- Hardest part was removing the section to get into the Defrost Thermostat. Used a hand scraper to push plastic piece back wards (39 in parts diagram) once pushed back about 1/4" it then pops up and can come out (towards the front). Noticed that the evaporator was full of ice and the fan was working). Replaced Thermostat after defrosting evaporator... works like a charm.
I order the parts and went from there. Actually a very nice friend of mine did the labor. It took longer to defrost it in order to get things running again. I was without my refrigerator for 4 months had I known the parts would be so reasonable instead of what a repair man wanted to charge I would have done it sooner. thanks
the new motor was slightly larger than the old one and the bracket does not fit
Had to get behind the refrigerator and clean the drain out first and that took at least and hour. Just unplug the old motor. Took the old parts of the old motor, put them on the new one and plugged it back in.