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Models > ESHS5MGXGESS > Instructions

ESHS5MGXGESS General Electric Refrigerator - Instructions

All Instructions for the ESHS5MGXGESS
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Ice maker Stripper lost a tooth
First turn off the power, remove the ice tray, remove the two screws holding the ice maker to the side of the freezer, use the screw driver to gently open the electrical clip for the power cord inside the freezer, remove the complete unit from freezer, bend the old stripper from the holding pin- it is flexible- it will bend, replace the new stripper on the holding pin and bend into the slot to hold it firmly, no water will come out from the fill cup into the freezer, plug in the power cord, mount back to side of freezer, you are done.
Parts Used:
Ice Maker
  • Ernest W. from Charlotte, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
10 of 12 people found this instruction helpful.
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It started out with the door buttons not working and then the timer stopped working so it wouldn't allow the fan or the compressor to run replaced the board and everything started working
Took the three screws out of the cover, took the six plugs off of the board and removed board.
Parts Used:
Main Control Board Assembly
  • Robert from Yulee, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
11 of 15 people found this instruction helpful.
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replacing ice maker drive dispensing cup
followed instructions already posted on your website, but had a very difficult time getting the dispensing side of the auger assembly to slide out, even after I disengaged the plastic tabs. There is no easy way or place to grab the assembly to pull it out. Finally turned the unit upside down and pounded on the edges of the assembly with a wood block and a small hammer. Once the part started coming out a couple of inches, I flipped over the ice bin and was able to pull it out the rest of the way, once I had something to grab on to. After the auger assembly was out the cup replacement was easy per posted instructions and the unit snapped back together easily.
Parts Used:
Ice Dispensing Drive Cup
  • David G from Walpole, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
11 of 15 people found this instruction helpful.
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Freezer door would open when food door would close
Bought two gaskets for both doors was just going to replace both due to age. Food door gasket was received damaged shipped poorly and I am still waiting on a refund. But went ahead with the repair , since freezer door was the one I was concerned about. Opened Freezer door gasket package and it was dirty and looked old from sitting in warehouse. I had to but it in the tub to make it pliable and I cleaned it also since it was in water already. Installed it pretty simple . Turned out the refrigerator wasn't leveled properly. Didn't realize the refrigerator is suppose to slope to the back . Called up GE and they helped me out. Customer Service from partselect.com and GE were very nice.
Parts Used:
Freezer Door Gasket - White Fresh Food Door Gasket - White
  • Bernard from Bay shore, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
19 of 39 people found this instruction helpful.
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refrigerator and freezer stopped working
I replaced the three sensors, 2 in the freezer 1 in the refrigerator. This was rated as the most common problem. Did not fix the problem. I then checked the ohms on the new sensors then the old sensors they were all within .5 of each other. So I got smart and went down the list of causes on their list. I emailed partselect and asked what the parts should read. They replied with that information and it turned out to be the voltage converter on the compressor. I ordered the part on friday payed for overnight delivery and it arrived tuesday. This as you can imagine makes me angry. But the part was easy to install and my refrigerator started working right away. I would advise anyone with this problem to start at the top of the problem list use a multi meter check everything on the list and only replace part or parts that don't come up to standards. This will save time and money and hopefully fix the problem the first time as you are not switching out parts and hoping that it solves the problem.
Parts Used:
Temperature Sensor
  • mike from Aguilar, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
9 of 9 people found this instruction helpful.
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Ice Dispenser not working
As it turned out much of the electronics is driven by 13.5 volts off the Main Control Board. The Ice Dispenser caused the problem because it over currented the depleted board power. You could hear a clicking noise from the board which was the main relay short cycling and not staying energized. While waiting for the replacement board I unpluged the condenser fan which is a DC motor and uses the Board power. In place of that fan I use a small table top fan to keep the condenser cool. As it turned out I only needed it for 3 days because Parts Select did a super quick job of delivering the new board. Thanks for the super service!!!!!! Removal of the board only required unpluging the electrical connections squezing the retaining board pins with pliers and pulling the board out, pushing on the new board and connecting the electrical plugs. If the board locks like mine did, just unplug the main board power plug, let the memory clear and replug the power plug. The unit should then start and run with no problems.
Parts Used:
Main Control Board Assembly
  • David from Boca Raton, FL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
9 of 11 people found this instruction helpful.
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Fresh food section lights were all out, but the bulbs tested good elsewhere.
I popped the switch out using the blade of a small screwdriver and noticed that it connected with two wires via a slide on connector for each one. I noted the info on the old switch to identify which wire went to which terminal. I held each wire with a pair of pliers while I pulled the wire connector off the terminal on the old switch. I connected the two wires to the correct terminals on the new swith, and popped the switch back into the door frame. Easy, easy, easy and saved the $40 service call + parts cost!
Parts Used:
REFRIGERATOR DOOR LIGHT SWITCH
  • EDWARD from INDIAN WELLS, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
8 of 8 people found this instruction helpful.
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Will not make ice
Bing , Bang, Boom.
Parts Used:
Ice Maker
  • GEORGE from ELIOT, ME
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
13 of 23 people found this instruction helpful.
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Icemaker flap not closing, frosting up
Watched video, however could not get outer casing off. Under the panel are three small holes, pushed up with an Allen key, used a small screwdriver to wedge out, came out easily, followed instructions from video on removing and replacing solenoid
Parts Used:
Dispenser Door Solenoid Assembly
  • Graeme from Sarasota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 11 people found this instruction helpful.
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Fridge not cold
On this fridge, you MUST take out the ice maker. First took out the shelves. Then take out the ice maker. This is done by taking out the four screws on the side that hold the assembly containing the bulb. Then there is one screw that holds that assembly to the icemaker. Do not take out any other screws, this is a mistake I made that cost me a few more hours figuring out how to get the other parts to mount correctly to the assembly containing the bulb. The icemaker should lift right out once the white plus is unplugged from the assembly that holds the light. Then took out the shelf brackets and finally could remove rear panel. Found it all iced up as others have. Took 1.5 hours to manually defrost while using sponges to sop up all the water that would run into the drain if you let it. Was about a gallon of water so using sponges worked well. Heater was open when checked with a meter, but you could tell it was blown by the way it looked. All cloudy. Put things back in reverse order. Had an issue with the icemaker shooting water out and missing the icemaker. Eventually was able to align better. This fridge had also just stopped dispensing water. I think the lines may have been frozen in the back, because one day after defrosting manually, the water dispenser started working again Overall this took about 4 hours. But a few days later, the water dispenser again stopped working. Not sure about that one. I have a valve already that I will try for this issue but somehow I don't think its the valve.
Parts Used:
Defrost Heater and Bracket Assembly
  • Christopher from Perkasie, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
9 of 11 people found this instruction helpful.
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Ice buildup. The Ice Machine was frosting over. Ice (due to frosting) would block the drop chute.
Unfortunately, the replacement part didn't come with instructions. The repair, nevertheless, was fairly straightforward. After removing the plastic parts that guide the ice through the door (by removing a few screws that attach the parts to the inside of the door), I was able to slip my hand into the ice maker dispenser and remove the old part. The part clips on. It is a tight fit through the funnel (from the outside of the freezer), however, and requires that the gasket first be "flipped" open wherein it unfolds 180 degrees. Doing this will make it easier to clip the new gasket onto the assembly.
Parts Used:
Dispenser Door Assembly or Flapper
  • Tim from The Woodlands, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
9 of 12 people found this instruction helpful.
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Drive cup broke, light went out
Just had to pull ice maker drawer out and replace the drive cup which was very simple. Light bulb on door dispenser was kind of hard to get back in cause it is such a small space to screw the bulb in.
Parts Used:
DISPENSER LIGHT Ice Dispensing Drive Cup
  • Stella from Puyallup, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
14 of 27 people found this instruction helpful.
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Broken Vegetable Pan
After googling the model number to my refrigerator I found Parts Select. They provided a clear picture of the parts and I used that to match up the part I needed. I bookmarked this site for future reference.
Parts Used:
Refrigerator Pan
  • Linda from Chester, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
9 of 12 people found this instruction helpful.
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glass panel cover/glass cracked
First, I removed the top drawer blocking the area where I needed to put the glass panel cover. Then, I removed the drawer along with the glass panel holder to which I needed to install the glass. I installed the glass to the panel holder without difficulties (although the glass cover was expensive :() and reinstall the drawers back to their proper place. This repair was actually a no-brainer.
Parts Used:
Pan Cover Glass
  • Jo Anne from Walnut, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
7 of 7 people found this instruction helpful.
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replace split shelf with solid one
The slideout shelf "assembly" comes without the
keeper tab, and as such is incomplete. You have to order it separately or rob it from the old one. If the old one is broken or you break it trying to get it out of the old one you're out of luck unless you ordered
the tab also. Other than that it's a no-brainer.
Parts Used:
Slide-Out Shelf
  • James from Powell, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
8 of 10 people found this instruction helpful.
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All Instructions for the ESHS5MGXGESS
121 - 135 of 1227