EB2SHKXVD00 Whirlpool Refrigerator - Instructions

The troubleshooting time takes about 20 to 30 minutes. After checking out the solenoid (valve water), the water line, and the electronic board (emitter/receiver) are working fine. The only thing left is the ice module. I called Partselect and talked to a sale rep to make sure I get the right part, and the lady was so helpful by sendind the picture of the part so I can review before ordering it. I received the part in 3 days ( normal shipping) and did the folowings:
1) Unplugged the power cord from refrigerator.
2) Removed the ice module by removed a 1/4" screw from under the right side of the icemaker that retains the icemaker and a “U” plastic clamp and then pull out the whole unit it from the track.
3) Unplugged the cable connected to the ice maker.
4) Using the phillips screw driver to remove the 3 screws. Carefully pulled out the ice module and installed the new ice module.
5) Put the ice maker back to the freezer, plug the cable back to the ice maker and put the clamp and tighten the nut.
6) Plugged the power cable back to the wall.

The first ice I got in an hour and a full bucket of ice in less than 24 hours. I spent less than $80 for the whole thing. Thank you so much Partselect for the great service and the stories posted, it really helped me to get it done.

First, turned off the circuit breaker. Then: 1. Removed all food, , wire sliding baskets, and the ice bin.
2. Removed ice maker by removing the electrical connector from the socket in the rear panel, removed the single bottom screw with a 1/4” nut driver, loosened the 2 top screws with a 1/4” nut driver, and lifting the unit up and off the 2 loosened screws.
3. Removed the freezer door by loosening the 4 screws( 2 on each side) with a 1/4” nut driver and then lifting the door face off the loosened screws.
4. The next task is to remove the panel at the rear of the freezer compartment: use a flat blade screw driver to compress the side clips that hold the ice maker electrical socket, pushing it into the space behind the rear panel, then removing the rear plastic cover in the center of the rear panel, and finally removing the thermistor cover on the right rear upper corner of the rear panel( separate the thermistor from this piece, threading it through the slot in the top of the plastic cover.
Now, the rear panel can be removed by removing the 4 1/4”” hex head screws with the nut driver and gently easing the panel from its position.
5. Now comes the hard part: the defrost thermostat and most of the surrounding “plumbing” was encased in ice. I used a hair dryer to melt the ice, which created an overflow of water drawing into the collection pan; get ready to mop up this water.
6. With ALL the ice melted( this took over an hour), I simply cut the 2 wires, stripped the feed ends, removed the defective unit, clipped the new thermostat to the copper tube where the old unit was clipped, cut excess wire/stripped the new wires and used 2 orange wire nuts to connect each wire.
Now all the parts and pieces can be reinstalled in the reverse order

Info on your site allowed me to determine the most likely cause of the problem, defrost thermostat, and that fixed it. Good installation instructions on the site too. Part was super easy to install. Hardest part was removing the snap-in/screwed-in plastic parts that held the sliding baskets and back panel in place. Didn't break any.....Thank You!

I unhooked the wire harness from the ref. and took out three screws and pulled the old unit out. I than changed a few parts from the old icemaker to the new and reattached the new ice maker to the ref. and plugged the wire back in. everything is working fine. No problems. Also I was very happy with the ordering process. Thank you!!

Removed screw under ice maker. Tilted ice maker up to remove unit from upper two screws. Disconnected plug at rear of freezer. Attached wiring harness, baler arm and cover from old to new ice maker. Reinstalled in reverse order. Had ice within one hour. Very easy fix.

The vents at the back of the freezer were constantly getting packed with ice. A repairman failed to spot the problem. I used Partselect's web site to do my own analysis and determined that it was the defrost thermostat.
I followed the web site's instructions, which were exceptionally good. Behind the rear wall of the freezer was a lot of ice on the cooling fins and heavily encrusted over the old thermostat. (It was not really difficult, but I am in my 70s and no longer do things like this on my own.)
After replacing the part, I checked the ohms of the old part and found it to be faulty. Since then, the refrigerator has been working great. I wish I had started here. The repairman I had hired replaced the "control board" at significant expense. I doubt very much that anything was wrong with the old control board.
Many thanks to Partselect for an exceptionally helpful web site.

1. Turn your water OFF and pull the refrigerator out from the wall so you can access the back.
2. Use pliers to remove tubing clamp.
3. Remove old water fill tube.
4. I used a putty knife to gently pry out the old fill tube from the back of the refrigerator. Once the fill tube pulls out about 1/4 to 1/2", then you can gently pull the remainder of the tube out by hand. Once I removed my "old" fill tube, that is when I saw the "ice plug" that was causing pressure in the water supply line and caused my water line to pop off.
5. Install new fill tube. The end that goes in first needs to go through a small "ring" inside the freezer (this "ring" is not encountered until the fill tube only has about one more inch to be inserted into the back of the refigerator. I could barely see this "ring" if I opened the freezer drawer and stuck my head in as far as I could. I had to gently rotate the new fill tube until it cleared the "ring". You will feel some resistance until it lines up properly.
6. Snugly push in the part that stays on the outside of the refrigerator until it looks like it is sealed.
7. Gently push up the water fill tube where it belongs in the new part and replace the tubing clamp.
8. Turn your water on and make sure there are no leaks (I left my refrigerator out for about an hour).
9. Push your refrigerator back in place.

CHECK DEFROST THERMOSTAT WITH VOLT OHM METER AND FOUND THERMOSTAT BAD ALSO OHMED OUT HEATER AND HEATER CHECKED OK INSTALLED HEAT SRINK CONNECTORS ON NEW DEFROST THERMOSTAT PUT SYSTEM BACK INTO O
PRATION ALSO CHANGED WATER FILTER ON REFERGRATOR
SYSTEM WORKING OK AND NO ICING OF COILS THANKS WADE BOYLES

I did a few tests with the old ice maker and determined that it was the ice maker itself that was faulty. The replacement part I ordered exceeded my expectations in the time it took to get the part. I reused the arm, wire harness and clamps from the old icemaker. Then it was a simple install into the bottom freezer compartment, turning on the water supply and bingo...lots of ice cubes.

2 Screws on and off

The part came the next day, very quick. The wrong size ended up in box we recieved. The part # we ordered was correct, just a mix up in the packaging process. I called and the customer service dept. had a new correct crisper pan delivered to my door two days later. Even with the mix up it was very fast and a good price compared to other sites. I would order again in the future.

Not much to describe. Just used philips screwdriver and removed the two screws holding the handle in place. Discarded the broken handle, washed the area where the original handle was and replaced it with a brand new white handle (not yellowed with age)by replacing the two screws.

First, I shut off the water going to the refrigerator, then removed the ice bin. Then I loosened the two screws on the top of the ice maker (the one toward the front was a little tricky, since you can't see it at all), then removed the screw that fastens the lower bracket to the side of the frig. Then I lifted up on it slightly to remove it from the two upper screws, then unplugged the wiring harness from the side of the refrigerator and lifted the whole unit out of the frig.

I then removed the plastic cover on the front of the ice maker, pressed on the tab to remove the wiring harness from the old ice maker, and installed it on the new ice maker. I then removed the metal arm from the old ice maker and installed it on the new unit as well. The last part that I moved from the old ice maker to the new one was the lower bracket, as the bracket on the new ice maker was bent during shipping.

Once those parts were swapped, I put the plastic cover on the new ice maker, plugged the wiring harness back into the side of the frig, routed the fill tube into the back on the ice maker assembly, and set the unit back on the two upper screws. I then put the screw back in the lower bracket, tightened the two upper screws, and then put the ice bin back in and turned the water back on. After a couple of hours, I threw out the first couple of batches of ice and it is now working as it had in the past.

I also noticed, when looking at the old ice maker, that the black plastic coating was coming off the ice cube tray, so it was a good time to be replacing it anyway. Overall, a very easy job (I was prepared for swearing, parts being slightly off, etc.) and it would have been a shame to have paid someone to do it.

I just took the old one off and put the new one on..

Pop off vent cover remove 2 screws removed cover housing and foam. Removed damper by unclipping tabs on left and right side of control lift up and out. Unplugged power wires reinstalled in reverse order.