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Models > DW980B-CAN > Instructions

DW980B-CAN Jenn-Air Dishwasher - Instructions

All Instructions for the DW980B-CAN
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Water leak at the left corner of the units door.
My first diagnosis was that the leak was originating from a worn door seal. The door seal was replaced, but did not correct the problem. The spray bars were inspected for cracks or splits and were found to be sound. I removed the interior cover of the door and traced the water leak back to the dispenser door latch seal. The latch grommet was replaced and the problem was corrected. In order to replace the grommet, the interior door cover screws were removed using a star bit screw driver. Once the door cover was separated from the door, the small motor that operates the door latch mechanism needs to be unclipped from the door cover (leave the wiring harness connected). Use a nut driver with a 1/4" socket to remove the latch mechanism (2 screws). Slide the old rubber grommet over the latch, and install the new rubber grommet. Reassemble the latch mechanism, reversing the previous steps. Done.
Parts Used:
Soap Cup Door Latch and Gasket
  • Alan from Jonesboro, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
38 of 39 people found this instruction helpful.
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son used door for a step and bent as well as broke spring door component
first i removed the 2 holding screws fron the underside of the counter then oulled the dishwasher out about a foot. i then removed the side panel that hold the front plate in plase on the right, below this were the screws that held the door hinge assembly on the right. i then proceeded to remove those bolts. and replaced with the new one. replacing the spring and the linkage came next no tools required. i have to say that the diagram when i ordered helped emensly. i am a 45 yr old woman and fixed it by nyself thanks to your ordering diagrams. life is good!!
Parts Used:
Hinge Door Spring Linkage Door Spring
  • kathleen from farmersville, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Wrench set
41 of 49 people found this instruction helpful.
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Roller Broken On Top Rack, Left Side.
First, removed end cap in steel sliding upper rail, second, removed broken roller, third, attached new roller, you can look at other rollers to see how it goes on, fourth, feed new roller into track, replace end cap. Takes less than 10 min, saved 85. 00 Bucks.
Parts Used:
White Dishrack Roller
  • Fred from Cherryville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
66 of 128 people found this instruction helpful.
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Broken roller on rack
Took off old part. Modified new roller w'knife. Found a nut and bolt in scrap pile. Attached.
Parts Used:
White Dishrack Roller
  • donald from Westminster, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
65 of 129 people found this instruction helpful.
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The dishwasher wouldn't fill with water.
I first turned off the water to the dishwasher, then the electricity to it, then took off the front bottom access panel, I then unbolted the inlet valve from the side of the machine, undid the electrical hookups remembering which one connected to which, then unclamped the two hoses, I then put the new one back in place, redoing the hoses and electrical and bolting it back to the side of the machine, then putting the front bottom access panel back on, then turning back on the water and electicity. The one thing that may make it easier if you can is to pull the dishwasher out from under the cabinets and lay it down so the bottom is exposed. This would make the process a little smoother.
Parts Used:
Water Inlet Valve - 120V
  • Jared from Rutland, VT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
34 of 36 people found this instruction helpful.
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Dishwasher leaking below door
This ended up to be a (2) phase project. The first repair was to replace the door seal and inner door foam. Thanks to earlier online comments this part was really easy, but we still had a small leak. When I had removed the interior face of the door panel to replace the inner door foam, I had noticed the insulation was wet and deducted that the 'soap cup door latch gasket' was the real culprit so I had to place a second order (Phase 2). The order came quickly and in time for next Saturdays to to list. My advice is to replace all 4 items at the same time and save on mailing cost and repair time; reservoir O-ring, soap cup door latch gasket, inner foam gasket and door gasket. net repair time, about an hour start to finish.
Don and Rosie
Rochester, NY
Parts Used:
Dishwasher Inner Door Foam Insulation Strip Door Gasket
  • Donald from Pittsford, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
31 of 36 people found this instruction helpful.
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Water Valve would not open to allow water into DishWasher
First, I removed the foot plate(s) at the bottom of the Dishwasher. (2 screws each side)

Then I removed the two top screws at the front of the dish-washer. The screws were mounted into a board under the counter that had broken loose. (A minor secondary issue specific to my situation.)

I gently inched the dishwasher out from under the cabinets.

SLOWLY, I tipped the dishwasher over on its side, allowing the water still inside to drain into a pan. Minor cleanup required for the cup or two that missed.

I then had access to the part. I disconnected the power from the wall socket, and I closed the valve for the inlet water from under the sink.

I removed the screws holding the Water Valve to the DishWasher case. Then I took a sharpie and marked one side of one of the two power connectors, black-mark to black-mark.

When I went to disconnect the inlet pipe, there was more dripping than I expected, so the valve under the sink was not closing completely. I needed to shut off the water supply to the house for the next stage.

I disconnected the inlet water supply, which continued to drip slightly into a bucket. I then removed the coupler from the old water valve. It was badly clogged and corroded, so I went to a local HW store and found an exact match 3/8" to 3/8" right angle coupler with compression fitting on one end.

BIG TRICK, before installing the new coupler, WRAP the compression fitting threads with teflon tape. You will not be able to wrap it once it is installed. In fact, I needed to uninstall the part once after I discovered this, to wrap the threads smoothly.

Once pre-wrapped, wrap the other threads that screw into the water valve. Tighten until secure, AND aligned with the direction of the flow tubes of the original.

Match the electrical connectors, black-mark to the same position as before. (The new water valve will NOT have the black-mark on it, unless you transfer one!)

Connect the Water valve back to the Dish Washer chassis with the two screws previously removed.

Connect the inlet water back to the compression fitting with the pre-wrapped threads.

Gently return the dishwasher to upright, and then plug it in.

Open the valve under the sink slowly and watch for drips or leaks.

Run the dishwasher at the start of a cycle, long enough to determine that the valve activates, and allows water to flow. Then stop the cycle.

Gently walk the dishwasher back under the counter, observing that you do not kink the copper water inlet pipe, or the drain pipe.

Adjust the feet, if necessary, back to fully support and level the dishwasher.

Install the two screws holding the dishwasher to the cabinet front. Then install the kick plates and tighten those 4 screws.

Clean up any residual water from the process.
Parts Used:
Float Switch Water Inlet Valve - 120V
  • Bob from Allen, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
32 of 44 people found this instruction helpful.
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Leaking at bottom of door
The initial repair was more involved due to figuring out how to get at the problem. A foam sealer strip located at the bottom of the inner door had lost it's seal. I first sent off for one and it was of relatively thin material. It was carefully installed but still leaked. I ordered another one from Part Select and it had thicker foam. It was installed right over the previously installed strip and made a tight seal. (knock on wood)
Parts Used:
Dishwasher Inner Door Foam Insulation Strip
  • E L from Seeley Lake, MT
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
27 of 29 people found this instruction helpful.
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float leaking
float was missing palnut and letting the float slide up too much causing small leak around the float
Parts Used:
Actuator Lever Pivot Pin Float Assembly Actuator Lever Float Palnut
  • phillip from hodges, AL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
27 of 38 people found this instruction helpful.
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Dishwasher would not drain / pump out the water
First I called a repairman. He saw it was a certain model Maytag and would not fix it. It washed, but would not drain, so rather than buy another I took about an hour to carefully remove the washer and the motor / bowl unit from the body. Then it was easy to see what was wrong. The problem was a broken lifter arm in the bottom of the bowl. This caused the drain solenoid piston to "travel" too far and actually dislodge from the solenoid during use. You have to remove the lower spray arm, drain grate and then the lifter is a little black plastic "arm" on a metal rod that is actuated by the solenoid under the washer. The lifter fits over the rod and is held with a snap ring. Re-assembly was easy.
Parts Used:
Drain Valve Lever Lifter
  • Christopher from Cape May Court House, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
25 of 32 people found this instruction helpful.
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The spray arm support broke off when I forced the bottom drawer out. (the extending jet thing hadn't retracted.
Whoever manufactures this part, hope they read this and strenthen this part. The very thin legs break very easily.

I removed the threaded broken-off part from the extension thing. The spay arm came off, since nothing was holding it on any more. I pried the cover off below that - 4 tangs.
Then I used needle nose pliers to unto the strange pointed nut that holds the spray arm support in place. Then removed the borken support, replaced with the new and reassembled in the reverse order of disassembly. Really pretty easy.
Parts Used:
Lower Spray Arm Support
  • Martin from Campbell, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
21 of 21 people found this instruction helpful.
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The basket in our dishwasher had many broken parts on the bottom and the silverware kept falling through
We were happy to find the basket we needed listed on your website, even after we could not find it on the Maytag site. It was perfect. I can't believe we lasted almost 2 years with the broken basket we had.
Parts Used:
Dishwasher Silverware Basket
  • Marge from Cranford, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
21 of 23 people found this instruction helpful.
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Door was leaking badly
After performing some maintenance to get the water flowing properly through the system (that's another story) the door was leaking very badly during any test run of the dishwasher.

We thought it was the gasket because the old one was calcified and dried out from years of harder water.

We ordered the new one and in minutes after receiving the new gasket we had a firm seal and our dishwasher was back in action.
Parts Used:
Door Gasket
  • Aimee from Mount Pleasant, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
21 of 24 people found this instruction helpful.
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water was dripping from the bottom of the front loading door. Over time this had seeped into the insulation foam strip and formed a solid encrustation within the foam strip.
The real cause of the leak had nothing to do with the foam strip. The latch for the front loading door at the top needed to be adjusted to hold the door in tighter to the rubber door seal. This simple adjustment stopped the leak but since the foam seal was all encrusted with dried detergent from probably years of absorbing the leak, I replaced it with your new foam strip. I used a screw driver with torx bit and removed the stainless screws holding the inner door to the outer door. Once these were separated I removed the old foam strip using a putty knife and lacquer thinner. Placing the new strip onto these cleaned surfaces was the easiest part of the whole repair.
Parts Used:
Dishwasher Inner Door Foam Insulation Strip
  • Dan from Clarkston, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
18 of 19 people found this instruction helpful.
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Pump gasket had deteriorated with age and causing odors.
The dishwasher is well engineered to perform this work.

Remove the bottom two panels to provide access and visibility to base of pump motor.

Locate plastic pump locking lever and push toward rear of DW to unlock pump from DW.

Inside the DW remove basketsand spray arms. Revove screws holding cover over pump motor and remove cover.

From below raise pump motor and support with block (piece of 2x4 worked well).

insde DW, removre old gasket, clean well around pump and botom of DW, install new gasket.

From below remove block to drop pump motro back into place, and re-tighten locking lever by pull toward you.

re-assemble inside componets, run through a rinse cycle to test for leaks and replace bottom panels.




I
Parts Used:
Pump Gasket
  • Kenneth from Brooks, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
17 of 17 people found this instruction helpful.
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All Instructions for the DW980B-CAN
16 - 30 of 565