DW44ZS (12) Thermador Dishwasher - Instructions

We let this go for a shameful amount of time before I decided I could probably fix it. The roller broke so you could only pull it out about halfway or it would come off the track. I looked up the part, and bought it. Actually bought two in case it happened again. When I arrived I looked at how it was put together on the other side and then just basically pushed it onto the rod and it was fixed. I am ashamed it took so long to do it. Never be afraid to try it yourself. It was a total of $10 shipped to fix it.

With the help of You Tube, this 50 year old Mom got the job done. Not that complicated if you watch the step by step instructions on the Appliance Pro video. My repairman and husband were both determined to just buy a new one but this 20 year old dishwashing genius was just in need of a little repair. Only need a screwdriver, and slightly confusing as wires hook on a little different on new pumps. I suggest watching video the whole way through and then playing it step by step as you do the repair. Worked great for me. Thanks.

Here are the steps you need to take to do the job properly:

1. turn off electrical circuit breaker to the dishwasher
2. remove 8 total hex screws (3 on each side and 2 at the top) of the inside door panel. The door panel will slide off so be careful and it happens pretty quickly when the last hex screw is removed.
3. unplug the wiring harness to the detergent/rinse aid dispenser
4. you need to use a flat head screw driver to lift the metal flanges on the top and bottom of the detergent/rinse aid dispenser.
5. the unit will pop out toward the inside of the dishwasher
6. insert the new detergent rinse/aid dispenser and very important all metal flanges are pulled back over the plastic edge (top and bottom) of the dispenser unit. The screw driver needs to be used to assist in pushing the dispenser unit as tight to the frame of the door to ensure the metal flanges grab hold and lock in.
7. re-attach the wiring harness
8. re-install the dishwasher door with 8 hex screws. Doing this step alone is challenging as the door frame will want to keep going up to close. I used a small foot stool and placed it inside the dishwasher front area on top of the inside metal door area so the door would stay open roughly half way. I then used my knees to prop up the outer door cover while i got 2 screws started then was able to easily complete the job.
9. run the dishwasher with a detergent packet loaded into your new dispenser. I checked for 15-20 minutes during initially running to insure no issues or leaks.
10. One last note - my Bosch dishwasher had a custom wood door installed to the outer panel to blend in with our kitchen cabinets. The door itself was much heavier as a result. Some of you may not experience the slight difficulty i noted above in step 8. Good luck.

I used a wet vac to remove the water from the dishwasher. remove cover and filter/strainer from bottom of dishwasher. remove screw which allows you to lift the plastic piece to access check valve. Original check valve looked like new , I installed new check valve re installed parts . Job done and issue resolved .

Turn off power to unit!
-Remove kick panel,2 screws.
-remove water valve, 2 screws, 3 electrical connections, 1 hose clamp.
-Remove elbow from old valve and install on the new valve ( use teflon pipe tape)
-replace valve, hose & hose clamp, electrical connectors and water supply line.
Scew unit in place ,2 screws.
Check for leaks then replace kick panel, 2 screws.

REMOVED DISHWASHER FROM CABINET. DETACHED BASE FROM BODY OF THE DISHWASHER. INSTALLED NEW CORD, REATTACHED BASE TO BODY OF DISHWASHER AND REINSTALLED IN CABINET. OPINION: THIS IS A LENGTHY REPAIR AND UNNECESSARY ONE. THE CORD IS PART OF THE DOOR COUNTERWEIGHT AND SUBJECT TO TENSION EVERY TIME THE DOOR IS OPENED, AS WELL AS POTENTIAL CHAFFING DUE TO PROXIMITY TO VARIOUS METAL PARTS, AND VIBRATION. THE CORD SHOULD BE MADE OF STRONGER MATERIAL AND ARMORED OR ALLOWED MORE CLEARANCE. BOSCH SHOULD FIX TO LAST THE LIFE OF THE DISHWASHER.

I removed the old gasket easily, it pulled right out. I spent a few minutes cleaning the gunk out from the seam using a standard kitchen cleaner (it was gross and I had to do it multiple times). Tip: pay attention to the shape of the gasket and which side faces in vs. out when pulling out the old one. Also, for reference, take a photo of the old gasket and how it's positioned before pulling it out. Then, simply start at the bottom (either side) and insert the new gasket. Work your way up, over and down the other side. If it's facing the right way it'll go in very easily, if not is will be very difficult—this is how you'll know. After installation, run your dishwasher empty for a full cycle (with towel underneath the door) and check back frequently during the cycle. If there are no leaks you're done. This was the fastest, easiest way to attempt to fix a leaky door and eliminate the gasket as the problem (which it did!) If the machine still leaks the issue is likely something bigger.

Went to on line video and followed it. The old gasket came right out and the new one fit right in. Started at the top middle and worked the gasket in on both sides to make sure it was evenly spaced.

Ordered the complete soap /rinse additive unit.nturn power off. Take the peripherical screws to remove the front of the door. Slide the door down and off. Unplug wires 2 places. Use a screwdrive to pry the tabs allowing the unit to come out

Important. Add a little Vaseline to the seal on the new part. Press it in until the tabs engage. Reconnect wiring and replace door front. Turn power on Job complete.

To replace the part per se was simple. To put everything back in place was more difficult as I took the base of the dishwasher off and a lor of other parts in order to reach for the drain pump. The irony was, after I took appart the base I fount a clip on the internet showing how to do that job and that was a very simple thing, couple of screws to take off the toe plate and the interior liner of the door, to create good access to the drain pump. Really a job of 10 minutes at the max.

Use screwdriver to gently wedge the side of the dispenser body apart enough to pop out the old kid, then insert the new kid in it's place.

Use a screwdriver flat blade to pry up one edge of closed lid. Put one side of lid into hinge and snapped other side into place. Very easy.

My husband spent minimal time and maybe just screwdriver for repair of replacement part.
Your company was great to work with.
Thank you!

I ordered the wrong part....needed their help to locate the correct part.
Sent 3 emails asking for help to the 'customer service' email ----NEVER heard a word!!!......and now they want me to rate the installation ?!
Horrible customer service

Remove front door remove screw holding pump replace pump