DV338AGW Samsung Dryer - Instructions
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The dryer does not heat
I just knew it had to be the heat sensor unable to activate the actual ignition. I following the directions and video for the installation of the heat sensor #PS344761. It went very smoothly. Upon completion of the installation, the click, then the flame roared to life and I felt like a real do-it-selfer!! This was short lived. The wetness of the clothes had no effect. Something I did not do and I certainly know better was to check and see what was taking place before I replaced the "damaged" sensor. No, I was just so sure there was no need of that. You say, put the old back in and watch what happens....I recycled the old one immediately. Sigh! We have had two weeks of rain and I'm really tired of damp clothes everywhere. I will read other alternatives and report back. DClark, TX
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Diana from Nassau Bay, TX
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
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No heat, therefore the clothes didn't dry.
I read some of the repairs of other people and this best described my situation. I ordered the Radiant Flame Sensor and followed the step by step instructions in the video for the repair, which by the way was excellent. It couldn't have been easier. My most difficult part of the repair was moving my dryer out of the laundry closet.
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Beverly from Plainfield, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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Dryer would stat but no heat
The part came in very quickly. If you know how to remove the front panel, it is very easy to repair. The hard part is to diagnose the problem. The first thing to check is the igniter. If it comes on then you look for faulty limit switches. If you have lots of training in electronics and appliance repair this is very easy, if you do not I would not try this. I have 40 years in the repair business, It still took me 1hr. to find the problem. the switch was intermitted, one time the dryer would work the next time it would not. Good luck and happy repairs.
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Quinn from Los Alamos, NM
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver
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No heat
I feel like I have a new dryer now. I replace 3 of the 4 main components using parts select. Not only did they ship next day, but the tutorial videos with Steven were right on the money and self explanative.
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Steven from Oak Lawn, IL
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Difficulty Level:Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers, Socket set
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Display was lit but, drum would not go
You know! I forgot exactly where it was i got the info to fix the problem but, "Parts select" was mentioned. Once I had an idea as to what to do I then, wasted time around town looking for the parts with no results. I then did what I should have at first an ordered the parts from Parts select. got them in the mail, lightning quick! I think I may have found the info here as well,not sure. (this site is awesome None the less) but the info led me to the Thermostat, I then jumped it as indicated and wham!! it ran. Order both the thermostat and thermistor. only problem I ran into was, removing the front display panel. broke some of the retaining clips off in the process. all in all, it was an easy fix that saved me a bunch of dough. greatfull to parts select for a speedy deliverie and to the website that made it possible. think it may have been here at the free repair help, section. awesome and highly recommended thanks!!!
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Colleen from Rumson, NJ
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Difficulty Level:Easy
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Pliers, Screw drivers
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Dryer worked but did not heat
Followed troubleshooting steps. Checked thermal fuse (shorted)- OK. Checked igniter (about 70 ohms) - OK. checked flame sensor - (open) BAD (should read shorted). This part is normally shorted then opens when the igniter gets hot causing it to open and thus turns on the gas flow. An open flame sensor does not permit the igniter to turn on.
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Steven from Garden City, NY
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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Clothes were not getting dry enought
Unplugged dryer from power source, used putty knife to release latches that hold top on, tilted the top out of the way, unplugged door lite, located the radiant switch, removed 1 screw,then undid 2 wires & lifted out switch. Reversed procedure plugged in dryer....wa la had dried a large load of clothes, took 1/3 the time to dry clothes at last. Thanks "PartSelect"
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Michael from Royal Palm Beach, FL
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Flame when out to fast. Dryer did not get hot enough.
Unplugged electrical cord to dryer. removed the front cover 2 screws on the bottom. Lifted front cover off. Unplugged the 2 wires going to the old flame sensor. Used nut driver to remove 1 screw holding the flame sensor in. Removed old sensor replaced with new one. Reattached the 2 wires back on to the new flame sensor. Tested. Flame stayed on longer! Dryer works great dryer is 20 years old and still running like new now. Part was the exact match I needed.
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Neil from Harwich, MA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Dryer would heat up for a short time, then shut off
First I replace the Radiant Flame Sensor, but the problem remain. Then replace the two coils and the igniter. Dryer works like it should. If I were to do it over, I would have replaced all 4 components to start with. Thanks for good advice and great service.
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David M from Watertown, WI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Screw drivers, Socket set
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Dryer would not heat. No flame or gas
Remove lower bottom cover (two screws on bottom) with screw driver. Remove old radiant flame sensor from left side of tube with ignior by using socket wretch. Remove wires with needle nose pliers. Put new part in: put wires back on, insert part's lower tab into the tube ( there is a small slot) use socket wrench to tighten screw at top. Put bottom front panel back on and screw back in.
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Diane from Huntington Beach, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers, Wrench set
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Dryer will not get hot
Replaced the flame sensor since it was believed to be the problem contributing to the lack of flame in this gas dryer. However, this part did not correct the problem.
Parts Used:
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Robert from Ambler, PA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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