DU5004XM2 Whirlpool Dishwasher - Instructions
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Water leaking from the right front of appliance
The repair was simplicity itself. Remover the sprayer arm, removed the torx screws, replaced the seal, and reversed the process of disassembly. When I found out where the dishwasher was leaking from, I called KitchedAid and was ready to replace the overflow float. The part was 42.00 and wouldn't have fixed the problem. When I found this web site and read other peoples experience, I checked the pump seal, and it was obvious that it had blown out. That saved me a Loy of time and money.
Parts Used:
-
Gerald from Millbrae, CA
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
-
Tools:Screw drivers
Was this instruction helpful to you?
Thank you for voting!
lower rack wheels
took off the old wheels and put on the new.couldn't be easier.
Parts Used:
-
john from mastic, NY
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
Was this instruction helpful to you?
Thank you for voting!
lower rack wheels broke off roller assembly
Old tandem rack for rollers popped off lower rack by applying a small amount of pressure. New tandem rack rollers look slightly different, but pop right in place. By replacing all four tandem rack rollers the lower rack glides smoothly in and out of the dishwasher. Entire replacement can be done without tools, by hand in less than fifteen minutes.
Parts Used:
-
MARVIN from NESBIT, MS
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
Was this instruction helpful to you?
Thank you for voting!
Rollers had broken on old rack
Received new rollers promptly as ordered. Removed the old ones by snapping them off and simply snapped the new ones on. Took less than 5 minutes and job was a complete success. Wife happy and I am safe for now
Parts Used:
-
joel from jena, LA
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
Was this instruction helpful to you?
Thank you for voting!
Several of the wheels for the lower rack had fallen off.
I removed the rack and then pushed down on the old rollers to remove them from the rack. I then installed the new rollers in the same location.
Parts Used:
-
Leo from Idyllwild, CA
-
Difficulty Level:Really Easy
-
Total Repair Time:Less than 15 mins
Was this instruction helpful to you?
Thank you for voting!
One spring on a dishwasher door was broken
I simply looked at the remaining spring to see which notch it needed to be attached to. I went in very well using a long needle nose plier. Works great.
Parts Used:
-
Jim from Alton, IL
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Nutdriver, Pliers
Was this instruction helpful to you?
Thank you for voting!
Rollers were broken on original parts
Unsnapped the old rollers and snapped in the new ones. Worked great and easy. I was very pleased that the parts came so soon as well. Thank You, Ms. Cason
Parts Used:
-
Claudia from Alexandria, VA
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Screw drivers
Was this instruction helpful to you?
Thank you for voting!
Wasn't getting any water into the washer
Turned off water and power. Used small nut diver to remove two upper screws from kick-plate, and loosen two screws in lower key slot of kick- plate. Removed kick- plate. Used plier to compress snap ring and remove hose to washer. Pulled off electrical connector. Used 5/6 wrench to remove copper water inlet. Used nut driver to remove two screws holding old valve. Once out removed the water connecting elbow from the old valve and installed it on the new valve. Reversed process to reinstall. Didn't even have to remove washer from the counter. My 25 year old washer is working like new again.
Parts Used:
-
Donald W from Austin, TX
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Was this instruction helpful to you?
Thank you for voting!
Dishwasher wouldn't drain
Watched "Steve" install the drain and wash impeller kit and then I did it.
Parts Used:
-
Teresa from Fallon, NV
-
Difficulty Level:Really Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
Was this instruction helpful to you?
Thank you for voting!
I needed to replace the wheels on the dishwasher as one wheel was missing.
I used a screwdriver to snap off the old wheel carriers. When Ito attached the new pieces the tray wouldn't close. It was too wide. The person at Part Select was most helpful and patient but I still couldn't get them attached so the tray would fit. Then this week-end I visited my daughter and looked in her dishwasher, not the same brand but I could see how they attached, came home tonight and was able to figure it our easily. May I say a visual would have helped but your sales person was excellent.
Parts Used:
-
marianne from los angeles, CA
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:30 - 60 mins
-
Tools:Screw drivers
Was this instruction helpful to you?
Thank you for voting!
Dishwasher Stopped then only made a humming noise.
Dishwasher Stopped then only made a humming noise. Started with the Video on your site and it was quite helpful. I had trouble holding the drain impeller with the wrench. Used a drill to bore holes around the center and then broke the outer ring off to get a good hold on the center. Then was able to remove the bolt. The rest of the repair was easy. Something had caught the chopper blade and unraveled the spring. Replaced all the parts and it is working fine now.
Parts Used:
-
Michael from Marysville, PA
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:30 - 60 mins
-
Tools:Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Was this instruction helpful to you?
Thank you for voting!
Unfortunately, a mouse had made its home on top of our surround insulation. For hygienic reasons, I replaced the surround.
1. Turn off the electrical switch that powers the dishwasher. 2. Open the door of the dishwasher and find the two phillips head screws that secure the top of the dishwasher to the kitchen counter. 3. Remove the screws. 4. Gently move the machine side-by-side a bit while pulling it out onto the kitchen tile (be careful, the water-supply hose, electric cord, and dishwasher drain hose may not be long enough to allow you to pull it out very far - don't break or kink the hoses). 5. Remove (pull off) the black plastic fastener located on the bottom/rear of each side of the dishwasher. 6. Remove the old surround. 7. Lay the new wrap in place and secure with the two plastic fasteners. 8. Push back into place, secure the two screws, check your hoses.
Parts Used:
-
John from Taylor, TX
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:15 - 30 mins
-
Tools:Screw drivers
Was this instruction helpful to you?
Thank you for voting!
After cycle was complete dishes were still dirty
followed the basic instructions / diagram supplied, however the impeller was fused to the shaft. Used high speed cutter to remove old impeller and sandpaper to clean up shaft.
Parts Used:
-
DOUGLAS from SNOVER, MI
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:30 - 60 mins
-
Tools:Nutdriver, Pliers, Socket set, Wrench (Adjustable)
Was this instruction helpful to you?
Thank you for voting!
The poor old dishwasher finally stopped cleaning.
I tried going online to get some diagnostic help and never found a site that had a step by step help plan. I then did a little reading on different sites, to eliminate and perhaps diagnose my problem I use epoxy to glue the impeller(which spun freely) to the screw and it held long enough for me to see how it worked. I surfed sites to find the least expensive drain and wash impeller kit. One site had a cheaper price but I chose Parts Select because of the shipping so the end result was the best results for me. I am not sure but the estimated time was 1.7 or 1.8 days delivery that I did not believe would happen. When I received the parts and did the repair my final time from ordering was less than a day and a half. I could not have done the job myself without the video because the parts were very different. My biggest obstacle, other than my ignorance, was some sort of chemical on the screw that would not allow me to loosen it. I used a dremel to cut the head off and then a torch to heat the stub so I could remove it. After I received the kit I saw a chemical on the screw threads so online research told me heat loosens the chemical. My dishwasher is around 25 years old,I have worked on it three times now and replacing the impeller was the most difficult task to date. Should it last and develop another problem I will go to parts select first and start my quest.
Parts Used:
-
Boyd from georgetown, TX
-
Difficulty Level:A Bit Difficult
-
Total Repair Time:30 - 60 mins
-
Tools:Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Was this instruction helpful to you?
Thank you for voting!
Dishwasher making a noise (lower area)
I reviewed your video and followed the steps, I appreciate the video. I used the tools described in the video; it was a simple process. Thank you Parts Select. .
Parts Used:
-
Fernando from El Paso, TX
-
Difficulty Level:Easy
-
Total Repair Time:15 - 30 mins
-
Tools:Nutdriver, Screw drivers, Wrench (Adjustable)
Was this instruction helpful to you?
Thank you for voting!