DFE28JMKEES General Electric Refrigerator - Instructions
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compressor motor wouldn't start, so no refrigeration
My brother-in-law is a 15 year refrigeration technician who I called and described the problem to. He told me to put an "amp clamp" on the line side of the wires (black) that go to the starting controls on the side of the compressor. The motor has a label that has a number on it (LRA) that he used to determine the max amps it would pull. In this case, if the motor pulled 10 amps, then the motor was bad and I'd have to buy a new refrigerator. It was pulling less then 9 amps so he thought to buy a new overload, since the capacitor checked out (measured by multi-meter). As soon as the part came, I removed the back panel (4 screws removed by nut driver), removed the clip that holds the overload/capacitor assembly, detached the two wires from it, and removed the capacitor from the overload. I swapped in the new overload and repeated the above process in reverse. The only difficulty was that the new part was different in that the plug-in locations for the two wires were in different locations, and not marked. I had to disassemble the old part to figure out how it worked so I could deduce how the new one plugged in. Once that was solved, it was a quick fix. This was not a repair that just anyone could do; it required someone with a lot of experience to help me, and I am an engineer.
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William from Pasco, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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fan and compressor wont start
Googled the model number of refrigerator with symptoms of "refrigerator wont run". Parts select web site appeared on my screen, opened Parts Select website, Partselect said probable cause of my frige symptom was that the run capacitor usually burns out 51% of the time. They were correct with the diagnosis 100%. I ordered the run capacitor for $23.00, installed it in 10 minutes, refrigerator runs good as new. Thank you for saving me cost of service call. I probably saved $200 or more. I will use Partselect again with my next problem. THANK YOU,
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JOSE from NEW YORK, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Fridge was freezing food near the back, adjusting internal temp not fixing the problem
Unplugged the refrigerator first....then on the inside of the fridge, I popped the temp sensor cover off (upper LH side) and exposed the old sensor. I snipped off the old sensor about 3" down from the end and connected the new sensor (which I trimmed down to about 3" long) with some heat shrink wire nuts/connectors. Let the fridge run for a day or so and confirmed the problem was solved! Oh yeah, there was no way to tell the 2 wires apart (power vs. ground) on the sensor. However there was a manufacturer's stamp on the wires. So note the orientation of the text and mark one of the wires with a sharpie on both the old and new sensor before trimming. This will give you a reference for which wires to connect when adding the new sensor to the old wires.
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Zachary from Decatur, GA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Pliers
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compressor running and hot, refer and fridge room temp.
Watched a youtube on capacitors- though on a motor with a pulley, the symptoms were the same, motor running and pulley not turning-bad capacitor. Took a chance for a 17+ dollar part vs a new compressor. It worked.
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Charles from Durham, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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freezer would not defrost
There were only 3parts listed to check omed out the defrost heater and thermostat ....thermistor checked bad ordered replacement took less than 2 minutes to replace after I defrosted it again runs fine
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philip from cocoa, FL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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refrige ws too cold
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Jeffrey from Saint Charles, IL
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver, Pliers
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Both the fridge aqnd freezer would not get cold.
Easy. Followed the video instrucations. the part was right there next to the compressor.
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Mary from Farmingdale, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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Refrigerator freezing.
Temp. Sensor was under an egg shaped cover on the left side wall in the refrigerator. Remove the cover, cut the two wires to the old sensor and remove it. Connect the new sensor to the two wires using butt connectors. Replace cover and done.
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Wayne from Rancho Cordova, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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broken plastic door 2 gallon shelf
Our old fridge. broke down. It took 2 months to finally settle with warranty people. 2 months with out main fridge. We bought this one and found a broken shelf. Not wanting to go through warranty people again, I went to partselect and got the right parts right away! Happy camper!
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Jim from Las Vegas, NV
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Fridge wouldn't keep temp
My son replaced both temperature sensors and the fridge works great now!!! Like brand new again!!!!
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Richard from Nesquehoning, PA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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fridge to warm
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Michelle from Chimacum, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers
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Refrigerator Running Warm, evaporator is not defrosting.
1. Removed and tested defrost heater, tests good. 2. Reinstalled defrost heater. 3. Removed and tested defrost over-temperature sensor, tests good. 4. Reinstalled over-temperature sensor using soldering iron, dielectric silicone grease, and heat-shrink tubing. 5. Removed the control printed circuit board and checked for blown fuse's, fuse's are all good. 6. Removed the defrost relay from the printed circuit board using soldering iron, bench tested the relay, it is good. 7. Soldered defrost relay back onto the circuit board, and reinstalled control board. 8. Removed and bench tested evaporator thermistor, the resistance is out of specification, ordered new thermister. 9. Installed new thermistor using soldering iron, dielectric silicone grease, and heat-shrink tubing. 10. Re-assembled refrigerator. 11. Installed temperature monitoring and recording instrumentation for 72 hour test. The defrost cycle is running correctly with a defrost termination temperature of around 90 deg-f. The defrost cycle ran twice while running the 72 hour test. 11. Removed test instrumentation and Put the unit back into service, The thermistor was the culprit. I bought the right part on the first shot, nice.
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Edwin from Quincy, CA
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers
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defrost problem (refrigerator/freezer not cooling)
After replacing the Defrost Thermostat, Defrost Heater Assembly, and the Main Board, I concluded that the problem must be the Defrost Thermistor, which I replaced in less than 10 minutes and it fixed the problem! I cut the wires on the old thermistor and connected the new one after stripping the wires and taped the new connections with electrical wire. Fast and easy repair (the last part anyway ;).
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Gordon from Sugar Grove, IL
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Difficulty Level:Easy
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
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The frig was not cooling in main section or freezer
I ordered 3 temperature Sensors Part#PS304103 and viewed the video. Got there, opened the frig. and it looked totally different and no place in any part of this frig. that took these sensors as viewed on the video. Totally baffled why these parts were listed for this frig. there was no place in this frig that would access for these parts. Serial # was HR443071.Maybe this model is out of date for these parts. Trying to find someone who can repair it. Any ideas???Purchased this GE in 2008. Model #is GSS25WSTFSS Thanks, for your help. JIM
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James M. from Belfair, WA
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Refrigerator Fresh Food condenser iced-up. Frozen side OK
Had to remove all the covers and fans to expose the condenser, which was difficult as the parts were frozen to it. The styrofoam covering the condenser made it almost impossible to defrost it. Therefore, I ripped the styrofoam off to expose the condenser. Was not really difficult to fix the styrofoam cover using metal tape. Replaced temperature sensor in aluminum block, and used butyl sealant to secure. Had to also re-install parts of ice-ball kit that were not well covered. Lots of parts to keep track of, but anyone could do it.
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Dan from Decatur, GA
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Difficulty Level:Difficult
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Total Repair Time:More than 2 hours
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Tools:Nutdriver, Screw drivers
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