DB3710DW Samsung Dishwasher - Instructions
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There were two wheels missing from the lower dish rack.
I watched the video repair program and it was just that simple. What was the most amazing is from the time we called in the order until we got the parts and made the installation was less than 72 hours. We simply cannot believe how easy this was. Thanks ever so much!!!!
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Edward from Damascus, MD
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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wheels had broken on the bottom rack
Popped the wheels on just like the ones that were still there and it was good to roll. Nice!
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Jo from Olympia, WA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Lost The Wheels
All I did was put the new wheels on. They were really fast with shipping. I put my order in one day and the parts were there the next.
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CODY from DUMAS, TX
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Poor rinsing
Calcium build up from our hard water had plugged varous parts of the dishwasher. Dismantling all the parts for cleaning had resulted in my braking the retaining tabs on the upper sprayer arm, that snaps into a plastic clip that attaches to a flat water distribution tube running from the base of the dishwasher up the back and then over the inside top of the compartment. Replacement is literally a snap. Make sure your get good visualizaton of how to remove the various plastic pieces from the metal or plastic clips that secure them to the inner wall of the dishwasher. Don't do the work only by feel; as I tried to do. Positioning your body to get a good look is, at best, awkward
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Jonathan from State College, PA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Broken lower dish rach wheels
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Dean from Peoria, AZ
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Bottom rack was hitting door when opened
I installed additional wheels that had broken off. This was on my elderly mother's dishwasher in Iowa. I was visiting from California for a week when I discovered it was broken. I worried about getting the parts because I was not familiar with the area. PartSelect saved me by getting the parts delivered before I flew back to California. It was really great. Thanks,
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Margaret from Monroe, IA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Could not open Door
Remove all screws on inside panel disconnect wires remove switch
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Ulrich from Desert Hot Springs, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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The handle of the door latch assembly broke
After truning off the power, I removed the inside door panel by unscrewing the 11 screws. Next unplugged the latch assembly from the two electrical connections. Connected the two electrical connection to the new part and reinstalled the inside door panel. The only difficulty was that the first part I ordered did not have a handle as part of the assembly.
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Paul from Pittsford, NY
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Door latch would not click into locked position.
Before starting the job, I looked at the information provided from others who had the same problem and had successfully installed the new part. The information provided was the reason I chose your company to purchase the part. THANK YOU!
1. Turned off power
2. Removed screws holding inside of door.
3. Disconnected and removed old part.
4. Removed dishwasher door handle and attached to new part.
5. Connected new part and positioned it in the handle insert. (Be sure the small bars holding it together are firmly in place.)
6. Reattached the door.
Here is the problem: I did not realize I also needed a new door handle as I assumed it would be attached to the new door latch assembly. My door handle is cracked and some of the plastic has broken away. I will now have to order the new handle and pay the cost of shipping that would have certainly been less if I had ordered it in the first place.
1. Turned off power
2. Removed screws holding inside of door.
3. Disconnected and removed old part.
4. Removed dishwasher door handle and attached to new part.
5. Connected new part and positioned it in the handle insert. (Be sure the small bars holding it together are firmly in place.)
6. Reattached the door.
Here is the problem: I did not realize I also needed a new door handle as I assumed it would be attached to the new door latch assembly. My door handle is cracked and some of the plastic has broken away. I will now have to order the new handle and pay the cost of shipping that would have certainly been less if I had ordered it in the first place.
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Carolyn from Venice, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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The dishwasher door was fitted with a plastic striker. It obviously wasn't meant to last, and eventually broke. This meant that the door would not shut properly, so I couldn't use the dishwasher.
I pulled out the dishwasher a little to expose the screw on the striker, (located on top of the dishwasher. The annoying thing was, it wasn't a regular screw, so unfortunately I had to go out and buy a torx screwdriver (which cost more than the new striker). It would have been so much quicker, and cost effective, if it had been a normal screw. Anyway, I completed the job and pushed the dishwasher back into place.
Parts Used:
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Judi from Katy, TX
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Difficulty Level:Really Easy
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
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after wash cycle there was water in bottom of unit
took off drain hose pulled out flapper on the pump side and installed new one then put everything back together
Parts Used:
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kent from central city, NE
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers
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Door latch handle failed
Install complete latch and handle assembly. Remove panel, disconnect wiring and install the assembly
Parts Used:
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Roberto from Cedar Falls, IA
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
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door wasn't latching and started its cycle before door was shut
I just followed another persons directions that was in the system already. He had a great idea by taking the new switches out of the new latch and replacing them with the old ones from the bad latch. The old switches are still good and it made for a simple repair. This way you didn't have to disconnect the wire from the switches and now you have two new switches on hand. The old switch had a burnt spot on the connector.
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Randall V from Loveland, OH
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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The dishwasher door latch was broken and would not hold the door closed.
I unplugged the dishwasher under the sink. I opened the dishwasher up and took out the 12 screws holding the inside door facing on. I gently moved the door facing down towards the dishwasher to reveal the door locking mechanism at the top of the door. I unplugged the mechanism and plugged in the new one. I put the door back together the same way I had taken it apart. In all it took about 12 minutes. Works like a charm.
Parts Used:
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Ruth from Canyon Lake, CA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
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Dishwasher was leaking
Ordered part #2099940. Removed existing gasket, cleaned the area and replaced it with new one - so simple. No tools required.
Parts Used:
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Sammie from Fort Sumner, NM
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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