CW5000A Crosley Washer - Instructions

The Repair went well . I had the hose on in about 30 seconds . The best part about this ordeal was the ease of finding the part on your website , and the speed of the delivery . I had my part in about 2 days , put it on and back to the fun part of clothes washing . I would recomend this company to everyone. Thanks, Rick K.

Hardest part was finding part that needed the needed repair. Searching the web for issues associated with the sound resulted in many links. Once the sound was found, I went to the video to see how to remove the Water Pump so I could examine it to confirm that was the correct piece. It took about 15 minutes to remove the part. Since I had to remove the belt to get it out, I realize that the belt needed replacement as well. So both parts were ordered. Replacing the parts also took about 15 minutes. Relatively easy repair. Be aware that the video on the part select video shows the water pump in a different location than the Maytag washer. To get to the Maytaq water pump, there is a panel in the back that had to be opened to access the water pump.

1. Pulled top off (liquid softener dispenser section)
2. Put 2 socket extension and a 13 mm socket together with socket wrench (tool).
3. Insert tool with 13mm socket end into old agitator and unscrew bolt.
4. Remove tool and then remove old agitator.
5. Turn old agitator upside down to remove bolt.
6. Insert new agitator where old agitator was in washer.
7. Insert bolt.
8. Insert tool with 13mm socket end into old agitator and screw in bolt.
9. Pop top back on.

Hardest part was finding extensions because one wouldn't reach.

Problem fix after replace Snubber ring, I also replace suspension spring and driver belt due to the fact I'm already taking it a part

Removed entire cabinet from base, removed drive belt, removed suspension springs, removed tub and transmission together.
Removed 6 screws from brake housing to access snubber. Didn't have the special tool to compress the spring for reassembly, but used 3 longer screws to pull the brake housing back down...worked fine. Reinstalled transmission / tub and replaced all 6 springs. Reassembled cabinet. Unit spins great now...like new.

Popped off bleach cap on top then got socket and long extension removed bolt, cleaned a little then replaced new agitater top.Replaced bleach cap and i was done.

Leaned washer forward, removed clamp and old hose, replaced with new hose, reinstalling clamp.

I'm not a washing machine technician but I did nurse a new Kenmore machine for 23 years and was ready for a replacement. Craigslist advertised a Maytag I was interested in and I bought it with the seller's assurance that it worked perfectly. It didn't and I went online to try and figure out what might be wrong. Clearly, the tub was traveling beyond it's design limit and I suspected a spring or two might be involved. Somewhere online, I found the illustrated parts diagram and then went looking for additional information. To my extreem delight, I came across a do it yourself repair video that demonstrated the procedure well enough that I was completely confident I could make the repair with little effort. That video was one of several service related appliance videos offered for free throughhttp://www.do-it-yourself-washing-machine-and-dryer-repair-help.com/index.html/ The final consideration was whether I could buy the replacement suspension springs and snubber ring for less than I paid for the washer. I found PartSelect and within minutes, I had the parts ordered. The parts arrived within 4 or 5 days, as promised, well packaged and in perfect shape. This morning, using the video as a final reference and the new parts, I completed the repair with only a minor hitch. Without the special spring tool used in the video, I struggled a bit with getting the new springs attached. That's where my wife came in handy (after all, she was movitated). Having her tilt the drum toward the spring landing made it much easier for me to stretch it into place using an adjustable locking plier. I actually enjoyed the whole procedure.

Hired someone. Note: I purchased two (2) hoses and (2) clamps -- this is the third time I am replacing a cracked hose. The manufacturer needs to use better quality and more flexible material for hoses.

Removed front panel also right side panel to get to the springs. Used vise grips to extend springs and used coins to keep springs open for replacing.

We followed the instructions show on the video. However, our model was assembled slightly different. We had to remove the screws from both sides of the side panels so that we could remove the tub from inside of the machine. Also our model only has one belt not two.
Over all it was easy considering my husband and I had never attempted to repair a washer. Once we got it back together it when back to working like it had never been broken!
We would have never been able to repair our washer without the video that your site provided... thanks so much!!??

Sure wish the manufactures would consider making the older models again as lots of us are not happy with the new modules being manufactured presently!

I watched the installation video. It was very helpful to see it done before doing the repair. I followed the video to take the old springs out and installed the new ones. Remember to check the snubbed ring and replace it too. The new springs and sunnier ring solved the banging and moving during the spin cycle. Now the washer is like new and the repair was less then $100. Thanks parts select, the help was greatly appreciated.

Got it outside layed it on its side and replaced the motor and belt thinking motor got very hot and heated belt, it was worn from age so replaced it at the same time, hooked water hose up to cold side to test, worked great. Wife very happy

I watched the video of the repair on this website and followed it. Was really easy & THANK GOD because this was my first repair. This has been a great machine and it looks like it will continue to be for a little while longer! Thanks for the video help and friendly navigation of your site!

Parts needed: Snubber Ring and 6 Springs (don't put the old springs back)
Unlug the AC cord, open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back It was not necessary to remove the back cover. Remove the little hose going to the basket from the control module. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING: DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK. Seriously! Install the new ring, center and tighten the screws. Put the tub back in. I found it handy to support the tub with a 2x3 to get the springs back in. Connect hoses back up. It really isn’t that bad, a couple of scraped knuckles.