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CT9800SH1SS General Electric Microwave Oven Combo - Instructions

All Instructions for the CT9800SH1SS
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F96 failure code soon after oven is turned on
Removed the top and back covers using a nut driver. Removed fan which is on top of the unit. Installed fan sensor board on new fan using torx bit (board can also be swapped from the old fan if you feel this isn't part of the problem). Installed new fan into oven and replaced the covers.
I built a small table out of scrap wood I had making it the same height as the bottom of the oven in order to make it easy to slide out/in and then work on it. If I didn't do this it would have to be a two person job because the oven is heavy.
Parts Used:
BOARD FAN SENSOR COOLING FAN
  • Thomas from MEXICO, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Bad door switch and divide
Remove upper grill, then control panel, then 2 screws hold door switch mounting bracket, that will let you roll the switches out to work on them. Remove each switch by carefully pushing back retainer clips. Diode a long pair of needlenose pliers is helpful. The control board in front of capacitor comes out with a flat screwdriver and pry up. Removing grnd wires helps
Parts Used:
Diode Cable SWITCH MONITOR INTERLOCK Primary Door Interlock Switch
  • Robert from COLORADO SPGS, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Burned out magnetron
Removed cover
Disconnected capacitor from old magnetron
Removed old magnetron
Installed new part
Connected capacitor
Reinstalled cover
Parts Used:
Microwave Magnetron
  • Dewey from MADISON, AL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Turntable motor was making noise
Unscrewed and dropped the bottom panel of the Advantium on its rear hinge, disconnected the light and the motor, removed the motor screws, and replaced the motor. Very simple.
However, not related to the Advantium or the motor, trim had been applied to the bottom of the wall cabinets after installation of the Advantium. This trim prevented the lowering of the panel (and future removal of the whole oven), so I had to chisel and file and repaint the trim to get it out of the way.
Parts Used:
Motor, Turntable
  • Allan from LOUISVILLE, KY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
Parts Used:
Primary Door Interlock Switch
  • Steve from Wesley Chapel, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Temp probe was defective
Threw the old one out - plugged the new one in. Steak came out just as ordered - medium rare.
Parts Used:
Meat Probe Thermistor
  • Eric from SOUTHBURY, CT
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Microwave would not heat up
Part just snapped into place and wires were reattached.
Parts Used:
Primary Door Interlock Switch
  • Suzanne from POWELL, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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M/W would not start. control panel OK
unplugged power
removed main black cover.
located part WB24X10047 and replaced
Parts Used:
Primary Door Interlock Switch
  • Jeffrey from FULSHEAR, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Replace bulb under microwave
Part Select sent the wrong part I did not realize it until prong broke off one of the bulbs. They sent 130v instead of 120v. Return bulbs awaiting resolution.
Parts Used:
Halogen Lamp - 50W
  • Andrew from COLUMBIA, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Thermostat quit.
Checked all sensors with a multi-meter, found the thermostat to be the problem, no continuity.
Parts Used:
THERMOSTAT
  • Tony from ITHACA, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Canopy Mica broke off piece that secures to the top of the micro
Slips in easily. Line up the tabs with the brackets and pop in.
Parts Used:
CANOPY MICA
  • Kathy from SARASOTA, FL
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Not heat
-unplug
-remove top and front covers
-unplug wire connectors from heating assembly
-remove heating assembly from metal stand and push out of the way
-remove metal stand from dry
-pull out heating assembly
-install new one in reserve order
Parts Used:
FUSE
  • Kip from POWELL, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Oven meat probe broken
This item worked as described. I paid more for this 'oem' probe than the generic 1 because i didn't want to chance it not working as others have reported.
- works great. tested it....snaps in, reads correctly, snaps out.
Parts Used:
Meat Probe Thermistor
  • robert from FAIRFIELD, OH
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
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Door Switch went bad, Internal Fan would run every time you open the door
Unscrewed the control panel (2 screws), lift up and let hang, with a plan screwdriver open bracket holding the switch, unplug 2 wires, replace with new switch, plug in the 2 wires, push switch back into bracket. Then slide on the control panel, put the 2 screws back. Easy fix.
Parts Used:
Primary Door Interlock Switch
  • gilbert from TOMS RIVER, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The unit would run when the door was open!
First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.
Parts Used:
Primary Door Interlock Switch
  • Mike from BLUFFTON, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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All Instructions for the CT9800SH1SS
31 - 45 of 72