CST20KABGWH Hotpoint Refrigerator - Instructions

Note: I was not aware that the Cam Riser came with the Hinge Assembly, and did not need the part.

1)Removed all food from right refridge door, then removed all shelves etc.
2)Removed phillips screw holding protective plastic cap on upper hinge, then removed cap.
3)Removed upper hinge using socket (to loosen and tighten) and nut driver, then removed door.
4)Removed Old hinge assembly, replaced with new using socket and nut driver
5)Removed Old Door Shim Cam & Door Hinge Shim from bottom of Door, then replaced with new parts.
6)Re-Installed Door, adjusting the top hinge for door to close properly, then put shelved and food back.

we took off the old one and replaced it.

Removed the door by removing the top hinge and lifting it off the broken bottom hinge/cam assembly. Removed the broken hinge/cam assembly found out why the cam broke the doorstop was bent so I had to order the doorstop also. The ordering of the parts was so easy. They shipped them on Monday and they arrived the next day. I will use Parts Select again

First let me remind you my husband is disabled so it was up to me to do the repair. I'm 70 yrs old. I first removed everything from freezer and then removed the back cover removimg 4 screws,then i removed the old defrost unit which held 2 screws replaced with the new one then i had to put cover back in place..then put everything back in freezer and so far its working...Only time will tell.But the part was so reasonable that if if i have to i will get another..but not for a while i'm hoping,

removed the back of the freezer unit and replaced the defrost heater and thermastat. took the controls out of the produce side and replaced the defrost timer.

Removed the back panel of the freezer to inspect. The coils were totally iced up. Proceeeded to defrost coils with a heat gun. I then removed the defrost element to insepct and meter reading showed as open (infinite resistance). I ordered a replacement element and it arrive 2 days later. Replace the element and everything worked OK except for the ice maker. It seem that moisture had frozen on the motor impeller for the auger drive motor and locked it up. I removed the drive assembly and defrosted the motor impeller to free it. Everthing now is working fine.
Your blow up drawings made this a very easy repair
Thanks

This is the third time the defrost heater has failed, the part was shipped prompt, and the replacement was upgraded to a dual coil. The repair was quick and more cost effective than having a repair guy come out .

I have just followed the instructions on the youtube video: It is really easy. I did. Thank you

I watched the video online, followed the instructions and within minutes had the part installed. The frig light was working once again! I will say the original switch was very snug and I had to do some very minor scraping of the plastic to get the new part to slide in.

Empty freezer;
Remove shelves and ice trays;
Unscrew and remove the rear vertical panel;
Unscrew and remove fan housing;
Unscrew and remove fan from fan housing;
Fan blade slides off the motor shaft without tools.
Reverse order to reassemble with new fan motor.

I did have to use the wire extensions that were included as the replacement motor had the electric connections in a different location from the original motor.

Overall, this was an easy replacement.

Turned off the breaker to the fridge because I couldn't reach the power plug to unplug it . Use small flat head screwdriver to pop out the piece, disconnected the rubber prong connectors, inserted the new piece into the rubber prongs snapped it back into place. Flipped the breaker back on and prayed it worked. It did and I saved myself $120 service call.

Had to defrost a bit and then was able to remove rear freezer panel by simply removing the 2 screws holding it in place.
Old motor easily removed from its mounting bracket. and replaced with the new. Had to use the two wires sent with the motor. I clipped off the male connectors and joined them with wire splicers to the black and red wires clipped from the old motor. Then reinstalled.
The replacement motor works great. I was afraid the old fan blade might not fit but it slid on perfectly.

First I diagnosed the problem being a defrost timer as the symtoms are the same as the heater elements. I installed the timer and it worked great for about a week until the frost build up on the evaporator became too much again and then the symtoms returned. I then checked the heater elements and found that both were bad PLUS two clips to the elements were corroded. I then ordered the 2 heater elements. There is more than 1 heater element. Make sure you measure the length of each and then use the graph picture with "Parts Select" on the new ones before you order. There is about a 2" in length difference. Also one comes in a kit with thermostat and wires. Wrong for me. I really wanted that unit as I needed the harness for the bad terminals but it was the wrong heaters and it also came with a new thermostat. Luckly I did not order that one but did order a new thermostat to make sure I did not have to go through this ordeal again. When the parts came I had already replaced the terminals and was ready to go when FedX came. Just make sure you check your heaters before just buying the defrost timer as it may keep you from going back to redo your repair. Just doing your home work before ordering may save you much time in your repair. "PARTS SELECT" was one day on both orders and I just ordered standard shipping. They are great to do business with.

Fit perfectly, took 2 seconds to install.

installed 3 of 4 shipped parts. ended up with 2 upper right hand slide rails, even though ones package said upper left.