CSK28DHZAAA Hotpoint Refrigerator - Instructions

First I removed the two screws that held the slide in place. I then pulled the slide out and lined up new slide and reinstalled the screws.

1st I unscrewed the side rails after I removed the drawer. I saved the screws and both rails until I received the new ones.There were 2 screws in each side. 2nd I looked online at the parts select web page. The exploded diagrams were extreemly helpful. Like most people my appliance book does not have this feature. I ordered the 2 rails for the drawer on Sunday morning and the parts were here by Wednesday afternoon..very good service in my opinion. I then proceeded to replace the two side rails with the screws that I saved from dismantling them. I then put the drawer back into the refrigerator and it worked perfectly. This repair was easy and it saved me a $60.00+ dollar service call and a longer wait period to get the repair done! I will continue to use part select.com for all my appliance repair work. Thanks

I had to remove the food off the shelves, then i had to had to remove the shelves. I then took the refrigerator door off. I then removed the bins and removed the broken drawer rails. I then cleaned the area where the bins were. I then installed the new rails and put back the bins. I then reinstalled the refrigerator door and all the shelves. Last was putting all the food back in. Everything went very well.

Unscrew the two screws with a screwdriver and replace the new slide rail with the same screws.

I took out the drawer and the glass shelf.
All that was required after that was to unscrew the old part and replace it with the new one using the old screws. Very easy!

I used a short Phillips screwdriver to remove 2 screws that held the broken left slide rail in place. Then I screwed the new part in place. Really, really easy!

I removed the 2 screws that had held the cracked drawer slide rail. The new slide rail fit perfectly. I screwed it in using a phillips head screw driver and the drawer slid back in place. Very easy!

A very simple repair that took less than 10 minutes. About 5 of that was getting a screw driver and putting it back in the tool box. Simply remove the drawer, unscrew the two screws. Install new rail using the same two screws.

What I liked the best about PartsSelect.com was, I ordered the wrong part mistake. When I called to inquire about the refund/return of the un-used part, they were very polite and curtious. She said the return info would be in my e-mail in a minute. She even asked if I wanted her to order the correct part right then. I didnt have the model number with me at the time or I would have. A minute later I check my e-mail and there was the needed info. Excellent cutomer service PartsSelect. All my future orders, I'll check your site first.
Thanks,
Glen.

Remove two screws holding slide raid in place.
Replace slide rail with new one.
Reinstall two screws.

removed 2 screws and installed new rail with 2 screws 5 min

So easy - ordered parts online, installed w/ screwdriver - ta da! No need to call repairman man or buy new appliance. Thank you!

Opened, discovered not flapper but more complicated

Remove front cover did not remove wires remove ice and water unit took off flapper put new one on 5 minutes back together

Followed the online video. Unplugged refrigerator, removed trim piece, lifted control board cover, removed 4 screws retaining circuit control board and removed the 3 connectors from the control board. Located flapper and removed by using small flat tip to take tension off flapper connectors. Helper held flash light to illuminate flapper connectors. Reversed procedure. New flapper seals well and cured problems. Circuit board was a bit different than one in video, but still had the 3 connectors. Marked each connector with grease pencil at top edge to ensure correct reconnection. Should note how wires are threaded around circuit board to ensure they are tucked back in correctly in reassembly. Remove trim piece carefully. I broke 2 of the 8 plastic pins that hold trim on. May be due to age of unit as they were brittle. 6 pins still hold trim piece flush.

So easy. It didn't look the same as the current one and I almost sent it back, but once I put the screws in , it went in so easily. Took me less than 5 minutes. I'm so happy!