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CSC20GWSAWH Hotpoint Refrigerator - Overview

Sections of the CSC20GWSAWH

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Dispenser Door Assembly or Flapper – Part Number: WR17X11653
Dispenser Door Assembly or Flapper
★★★★★
★★★★★
(93)
PartSelect #: PS964304
Manufacturer #: WR17X11653
This “Dispenser Door Assembly” (Door Recess Assembly, Ice Door Assembly, Dispenser Door, Refrigerator Dispenser Ice Chute Door Kit, Dispenser Door Flap, Ice Chute Door, Flapper) keeps the room air fro...
$33.60
  In Stock
Order now and your part arrives by Apr 2
Door Closing Cam – Part Number: WR2X4901
Door Closing Cam
★★★★★
★★★★★
(19)
PartSelect #: PS297995
Manufacturer #: WR2X4901
This refrigerator door hinge cam riser is designed to ensure smooth and consistent door movement. Installed directly on the door, it helps the appliance open and close properly by guiding the door to ...
$33.78
  In Stock
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Light Bulb - 40W – Part Number: 40A15
Light Bulb - 40W
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★★★★★
(10)
PartSelect #: PS217532
Manufacturer #: 40A15
This 40-Watt light bulb is sold individually. It is specially designed to withstand extreme temperatures, so this bulb is compatible with a variety of appliance types including refrigerators, ranges,...
$20.37
  In Stock
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Plastic Tubing - 5/16 Inch – Part Number: WR17X2891
Plastic Tubing - 5/16 Inch
PartSelect #: PS292878
Manufacturer #: WR17X2891
This part is the replacement water line for your refrigerator. It is a long plastic tube, which is 5/16 of an inch in diameter. If your refrigerator is leaking, or will not dispense water or ice, you ...
$40.56
  In Stock
Order now and your part arrives by Apr 2
Ice Bucket Auger Kit – Part Number: WR17X2740
Ice Bucket Auger Kit
★★★★★
★★★★★
(2)
PartSelect #: PS292776
Manufacturer #: WR17X2740
This ice bucket auger kit come with an auger and a blade. Please note: As per manufacture the part shown in the picture is no longer available. The updated helix coil is now approximately 5". If you c...
  No Longer Available
Door Recess Retainer – Part Number: WR2X8818
Door Recess Retainer
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★★★★★
(1)
PartSelect #: PS299365
Manufacturer #: WR2X8818
$16.05
  In Stock
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1/4 Tubing Nut – Part Number: WR57X57
1/4 Tubing Nut
★★★★★
★★★★★
(4)
PartSelect #: PS304401
Manufacturer #: WR57X57
This is a quarter tubing nut and is sold individually. The tubing nut works in conjunction with your refrigerator/freezer and is made entirely of plastic. The function of this part is to connect the l...
$15.00
  Special Order
Plastic Tube - 1/4 Inch – Part Number: WR17X11349
Plastic Tube - 1/4 Inch
★★★★★
★★★★★
(1)
PartSelect #: PS758904
Manufacturer #: WR17X11349
$16.05
  Special Order
Dispenser Assembly Crank – Part Number: WR17X3089
Dispenser Assembly Crank
PartSelect #: PS293032
Manufacturer #: WR17X3089
$40.02
  Special Order
Freezer Wire Shelf – Part Number: WR71X10715
Freezer Wire Shelf
★★★★★
★★★★★
(4)
PartSelect #: PS2323420
Manufacturer #: WR71X10715
Let's talk about your GE appliance and its predicament. Facing a little water issue? Not sure how to handle it? Relax. We have just the solution for you - our trusted GE Float Switch Assembly. It play...
  No Longer Available
Ice Storage Door – Part Number: WR17X10273
Ice Storage Door
★★★★★
★★★★★
(1)
PartSelect #: PS291478
Manufacturer #: WR17X10273
$53.20
  In Stock
Order now and your part arrives by Apr 2
Door Module/Bin – Part Number: WR71X2373
Door Module/Bin
PartSelect #: PS306071
Manufacturer #: WR71X2373
  No Longer Available

Questions And Answers for CSC20GWSAWH

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Common Symptoms of the CSC20GWSAWH

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Leaking
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Door won’t open or close
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Door Sweating
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Ice maker won’t dispense ice
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Not dispensing water
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Frost buildup
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Freezer section too warm
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Freezer not defrosting
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Fridge too warm
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Ice maker not making ice
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Ice maker dispenses too little ice
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Fridge runs too long
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Ice maker dispenses too much ice
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Clicking sound
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Door would not automatically close.
Symptom: Door did not close automatically. Also had found small chunks of black plastic on the floor. Refrigerator door was slightly lower than the freezer door.

One false start because I did not realize both of the door-closing cams had disintegrated and I had only ordered the cam without the hinge.

Purchased part 290199 Hinge Assembly. It came with matching door-closing cam. (Had not known so I also purchased the cam 297995 separately). Next time I will know to only purchase the Hinge Assembly.

Replacement procedure took about 20 minutes including removing and replacing door shelves and their contents. Two people involved.

1. Remove all door shelves with contents and other contents on door.

2. Remove the top Phillips head screw holding the decorative plastic on the top.

3. Remove the two top hinge screws on top of refrigerator using metric #8 socket wrench. Second person made sure door did not fall off.

4. Lift the door off the bottom hinge pin. Second person holds door on it’s side.

5. Take off the bottom refrigerator cover

6. Remove the bottom hinge assembly screws using metric #8 socket wrench.

7. Mount the replacement bottom hinge assembly and tighten the two screws.

8. On the door bottom, remove the outer screw and loosen the inner screw using metric #8 socket wrench.

9. Replace the door-closing cam (or what is left of it) with the cam in line with the door and cam bumps away from the door.

10. Place the door back on the hinge pin (one person holds while the other person maneuvers the door bottom).

11. Replace the top hinge and reinsert the screws on top of the refrigerator. Dress the door so that it does not press hard on the rubber door gaskets (or the door will fail to shut automatically). Tighten the screws.

12. Replace the decorative plastic over the top hinge.

13. Open the door and replace the bottom refrigerator cover.

14. Replace the door shelves and all contents.

15 Close the door.
Parts Used:
Door Closing Cam
  • Gary from North eastham, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
179 of 193 people found this instruction helpful.
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Door wouldn't stay closed & was out of alignment
Order 2 cams as recommended in other posts.
I didn't realize until the project was finished that the 2 cams fit together to tilt the door toward the refrigerator and force the door to catch.
1. Removed all items from door storage.
2. Removed top hinge cover held by single screw and top hinge plate held by two bolts. ... Read more />3. Lifted up door to clear bottom hinge pin and removed door.
4. Turned door upside down and removed bottom hinge assembly held on by two bolts.
5. Replaced upper cam located on bottom of door and screwed the hinge assembly back on to bottom of door.
6. Drilled out the rivet that holds the lower cam to the bottom hinge pin.
7. Removed old lower cam and and replaced with new cam and secured to lower hinge assembly with pan head screw and nut (instead of rivet).
NOTE: The metal shim that goes between the cam riser & door was also broken, we used a small washer instead of the replacement shim.
8. Replaced door back onto lower hinge pin and secured upper hinge pin with original bolts.
9. Placed cover on upper hinge assembly and secured with original screw.
This is a project my husband and I completed together :)
Perhaps we will store lighter items on the door to lessen the chances of the cams deteriorating again.
Parts Used:
Door Closing Cam
  • Patsy S from Ahoskie, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
29 of 31 people found this instruction helpful.
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Door closing cam had disentigrated over the past 12 years.
I read over the other posts here and went with jacking up the fridge door and setting it on (2) 2x4 studs. A nut driver was used to remove the bottom hinge. I then drilled out the rivet that held the old cam in place and then used a 3/16 rivet to secure the new cam. A rivet is not necessary as you can also use a nut and bolt to hold the cam in place. It took less time to order the part and install it than it did to drive over to the appliance parts store and pick it up. I ordered around 10 am and the part was here the next day at 2:00 (without special delivery costs). By 2:30 it was on my fridge.
Parts Used:
Door Closing Cam
  • Randall from Ashburn, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
24 of 26 people found this instruction helpful.
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