The Halogen Light Bulbs for lighting the area below the microwave seemed to be burned out. I order new bulbs but by the time they arrived the old bulbs appeared to be working again. Not sure why this happened but I have new bulbs if they become burned out for good at some point.
I did some research and found the part through this website. Very easy to change the heater sheath, just took long to take everything apart. Looked at some diagrams to see exactly where the part was.
Ridiculously easy, unscrew, and change bulbs. Having the correct bulbs made all the difference, I did not have to waste time looking for the correct one.
We looked in our manual and were able to take the cover off to get to the bulb, but we were unable to unscrew the builb and the bulb in the manual did not match the size of the one you offer (size and part number were different)
We called 1-888-738-4871.
Gentleman who answered was very knowledgeable: answered all of our questions (PULL THE OLD BULB OUT) and assisted us by ordering replacement bulbs.
We (more importantly my wife) were very pleased with the result.
took glass cover off being an electrician and saw lamp or bulb was burned out. googled your site and with model number.went on partselect found lamp,orderd it.2 days later lamp arived installed lamp. So easy no running around or making several calls
Removed screw holding faceplate that covered bulbs. Next inserted new bulbs into sockets. Turned on surface light to insure they worked - they did. Re-attached faceplate.
Used a phillips screwdriver to remove the screw holding the light cover in place. Removed the two bulbs and replaced them. Closed the cover and tightened the screw
It was just a matter of removing the old bulb and easily putting the new one in place. Very simple repair and the bulb was received amazingly fast. Was no doubt the best service I have received and I appreciate the quick response.
