CRE9500ACE Maytag Range - Instructions

Oven sensor replacement was easy. Thermistor was installed in less than 15 minutes. After installation STILL had "F3" error message. Harness was ok, "Clock" or ECU needed to be replaced. "Computer" is obsolete, no spares available, some companies will rebuilt for $400+. Since the stove was going to the landfill I had nothing to lose by taking the "Clock" apart. It has one chip that is probably the power supply and control chip, another chip is an EEPROM with 128 bytes of storage and the last is a darlington chip that controls the relays. Cleaned up everything that looked like it needed cleaning with alcohol. When I reassembled the unit the pins for the thermistor harness felt loose, so I took it apart, again, and found cold solder joints on all four pins. It must have been there all along but plugging and unplugging the harness finally broke out the solder so I could see it. Soldered the pins back in and now it all works. It's worth a try if you're getting the "F3" message. If the relays on your stove aren't working it would be a good idea to replace the darlington chip. Good luck.

Everything was straightforward other than the tabs that the screws go through before going into the back of the oven were the wrong size and the predrilled holes were not in the right location. Had to trim the metal tabs and redrill the screw holes.

I had viewed the video link on PartsSelect. I removed 2 screws and proceeded to pull element out to disconnect wire connectors. However one side the wire connected was melted on to the contact tab of the element and the wire was broken off. I proceeded to remove back panel from stove and located the exposed broken wire. I stripped back wire and installed a new wire connector that I had in my tool box. I fed wire through small hole. Then I re-installed back panel. I then connected wires to the new bake element and installed element mounting screws.

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

took out the old dome cover and replaced it with a new one by unscrewing and replaced the new one and a fiberglass gasket. simple.

Ordered the part. when it arrived-quite speedily, I just unpacked it and put the cotton gasket around the glass and screwed it to the proper place in the oven. Very easy.

Went online to find replacement part. (Because I’m cheap) Came across the website, found the part by model number, and watched the wonderful replacement video that was right on the same page as the part. After the part arrived, (in just a couple of days) I put the new one in. Only took a couple of minutes! Perfection! Thanks for making my problem, no problem at all!

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.

Removed front panel of range, removed switch (2 screws), unclipped wires from back of existing switch. Installed new switch - reverse order of above.

I watched the video on the web site and it worked like a dream. Two screws to take out - disconnect wires put back connecting wires and replace the screws again. Just like the video. Thanks

I got the run around about my HARWICK stove at several part stores. Like they all said the same thing (cant look it up just bring it down) So i did and then they would say, what's the model number. ERR! SO my wife found parts select on the web and they beat the three price quotes I got. First turn the power off to the stove!!! The repair was simple. Just remove the two screws on both side's and pull the element out but just enough for the wire's to show. Disconnect the two wire's and pull the element out. Reverse the processes but when wire's are reconnected squeeze terminals end gently to ensure a good connection. This is a great company to deal with, I will be using them again. Thanks and good luck!!!

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

I took the broiler pan out of the shipping container and put it in the oven.

Took screws out of the back on the side the sensor was on, unplugged it & took out the two screws on the inside of the oven to release the sensor. Put new sensor in place with the two screws & used one of the adapters to plug in the new sensor. Put screws back in the back panel & turned on the oven which unfortunately is still 50 degrees low. Need a new clock with computer which is out of stock & unavailable. I was an electrician for 25 years so didn't experience any problems. It was a cheap thing to try.