CAV1004AWW Magic Chef Washer - Instructions

I watched the video of the repair on this website and followed it. Was really easy & THANK GOD because this was my first repair. This has been a great machine and it looks like it will continue to be for a little while longer! Thanks for the video help and friendly navigation of your site!

There is a small back panel about 14" square made to open for access to the drain pump. 3 screws for the back panel and 3 screws for the pump - Oh you do have to slip the belt off & back on, underneath the machine.

Removed the old hoses and screwed on the new hoses.

Parts needed: Snubber Ring and 6 Springs (don't put the old springs back)
Unlug the AC cord, open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back It was not necessary to remove the back cover. Remove the little hose going to the basket from the control module. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING: DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK. Seriously! Install the new ring, center and tighten the screws. Put the tub back in. I found it handy to support the tub with a 2x3 to get the springs back in. Connect hoses back up. It really isn’t that bad, a couple of scraped knuckles.

We had a repair guy come in and he said fixing the pump would cost at least 250. I called my dad and he walked me through it over the phone. I took off the back of the washer, and laid the washer on it's side. I then had to take a break as I had flooded my kitchen. (Lay the washer at an angle.) The belt was taken off by the repair guy. I then undid the hoses, taking the clips off with pliers. Next I screwed the new pump in, and put the hoses back on. FInally I took the belt and stretched over the two small pullies, and then pulled it to the bottom of the big pullie and started spinning it until it wrapped itself all the way around. It wouldn't have taken over an hour but I had a baby who needed me ever couple of minutes.

Followed directions from video on your site. It was very helpful. The snubber ring fixed the problem.

Studing the numerous notes under the parts listing, help me determine which parts to purchase and replace. These listings also helped me to do the repair with much ease. Once the front and rear panels were removed, I detached the springs which came out very easily. I then pulled out the tub and removed the pulley and loosened the screws holding the snubber which then came out. Put in new snubber tightened screws, replaced pulley & put tub back in place. The springs were a little tougher which led me to believe the old ones were streched. I used a towel to brace tub to one side so as to attach spring on the low side. Used Vice Grip pliers and could not phathom using anything but. Put everything back together and washed a load of towels. The tub was way more stable, but still, towels were little damp. Respun and they dried. Determined that the repairs was all good but told wife not to put so many towels in at once which is probably why the snubber & springs wore out.

I took the washer into the garage, removed access panel from back. Spun drive belt. This located the trouble with the pump. I removed pump with three sheet metal screws and hose clamps. Upon delivery, I notice the two pumps were not identicle. I called Cust Serv. They assured the difference was ok. I installed the new pump with three screw, put the belt and panel and hoses on and ran a test load of my junk clothing. No trouble.

We replaced the valve in the washer that feeds the hot and cold water to the wash/rinse cycles. The replacement was not simple only because you have limited space to work in as the back of the machine does not come off other than a small door in the back or by removing the top. We elected to work in the small space but were able to replace the part within a short period of time and the washer is now working again.

I used a needle nose pliers to release the turning mechanism from the piece left broken on the timer. Once removed, I simply clicked on the replacemnet part. It was super simple. I love that I can do most things myself with the parts, and not have to pay the expense of hiring a repairman.

The hardest part was finding the model # on the back. I couldn't move the washer out...so used a mirror! I used a putty knife to pop the 2 fasteners securing the top. Tilted it up & proped with a plastic clothes hanger. Unscrewed the one screw which is easy to get to with the top up. Replaced the hinge with the 1 screw. Closed the top. Gave the broken hinge to my wife as an early Mother's Day present.

I first had to take the old part out to find out what the part number was. Then I went online and ordered the part. Once the part came in I attached to part and replaced the drive belt. I did not think it could be so easy.

unscrewed screw holding old actuater in and replaced it whith the new part.

Pretty simple repair--popped the fabric softener cup off of the agitator top and took out the bolt that secures it to the assembly. Removed the broken agitator top, replaced with the new one and reinstalled the bolt and softener cup. EZ as pie for only $24 including shipping! Great price!

Fabulous turnaround time from www.partselect.com. I had the problem corrected inside of 4 days using standard shipping. I will definitely do business with them again!

Removed one bolt, main thing was I had to buy a 10 inch extension for the socket and wrench to reach inside of the agitator, pulled the old one off replaced the new one tighten the bolt and I was done. 10 minutes start to finish.