BNEW3H9TZ Norge Range - Instructions

I started by removing the door, then trying to remove all of the screws in the oven casing. Of course the very middle screw in the bottom of the oven was rusted and dammged by use. I had to use a drill bit and remove the old screw. After dissasembly of the oven casing, I found that the lip that supports the gasket was rusted and burnt away about 3/4 in. I placed the new gasket in and found that when closed it covered this defect and sealed. I reassembled and cheked for operation.Ok! Imortant--remove the elements before removing oven casing.

The video indicating •unscrew old sensor, •pull wiring, •unplug old sensor, and •plug in replacement was good until I pulled the old one and saw wire nuts behind the small square hole! After some research, I learned that the nuts COULD come through that small hole with use of needle nose pliers. One of the wire nuts had the edges pinched off (chipped) in the process. Then I learned about ceramic wire nuts, which I'd never previously encountered. Very important if you don't want to melt your nuts! I cut and stripped the end of a disconnect plug to the stove wiring and now I have a plug in place; which, hopefully, I'll never need to use.

unplugged oven. removed 2 screws that hold the sensor in place, then removed the dozen or so screws that hold on the rear panel, unplugged sensor and fed wire through insulation. identified and installed correct harness adapter then fed new wire and connecter through insulation and connected to adapter. installed sensor retaining screws.plugged oven back in and tested function.no dice. unplugged oven once again. removed oven control panel and upon inspection of printed circuit board discovered 3 solder joints had failed. dang. resoldered failed joints and also sweetened up a few others that looked suspect. reinstalled controller, replaced all retaining hardware, and plugged in the oven. tah-dah!! works like a charm now. moral of the story is check the pc board first and save $50 for unneeded pats!!! or buy the controller from parts direct for $260ish. btw a roll of solder and soldering iron from an auto parts store cost around $10, learned to solder on you-tube $0. amazing all the home appliances yo can fix if you're not afraid to take a few screws out and poke around a bit. CHEERS!

1. Shut the breaker off; Jenn-Air's design will have you working around hot leads if you don't.
2. Raise the control panel
3. Remove burner and unscrew the burner connector; trace the wires back to the control panel bottom and remove them
4. On the replacement connector, add the electrical for the control panel. These are not included and can be found at any hardware store; they are a standard size.
5. Connect the new wires and put everything back together.
6. Reset the break and test.

The sensor is mounted in the top right side of the oven.An extra long screw driver helps to avoid damage to the sensor when replacing it.The connectors were the opposite to the old sensor and I did not see that there were adapter cables included. It might help to connect or tie these together as I only expected the sensor and did not look for adapters.I had cut the wires and used wire nuts when I found the adapters.The repairs works fine.
Mike

I cut the power to the circuit. Removed the burner and then unscrewed the old aluminum plate attached to the range top cover. Opened the topcover to access the wires. I cut the two wires being sure that I left enough length. I then slipped the two new wires with the brass contacts into the new black plastic holder until it locked. Reattached the new metal plate to the range cover, fed the wires through and snapped the new plastic holder into the aluminum plate. Secured wire ends with the ceramic wire nuts. Total time about 30 minutes.

First I called a repairman and left a message. That was 3 weeks ago. So, I 'googled' the error message and determined what part I thought I needed. Ordered the part on Wednesday evening and it was there when I got home from work on Friday. I unpacked the part, got a phillips screwdriver and then watched the repair video on your website. About 20 minutes later I pushed my stove back in place and the flashing said 'set time'. Then I checked both ovens, and have since used both, and everything works!!

Removed 2 screws, cut the wires, pulled the part out that the element plugs into. Replaced the old part with the new one and put the screws back in to hold it, reconnected the wires and plugged in the element. Turned stove on and Valaaaa! It was fixed in 10 minutes! Thanks for the great repair parts!

Spoke to your very helpful staff, who advised me that a likely problem was the oven sensor. I took a chance and ordered the part, which came promptly. Your service video for the part was most helpful in my decision to try the part. Installation was a breeze, but it was the oven controller board that had failed and not the oven sensor. That called for a service professional, who ultimately fixed the problem. Your service though, was excellent and I would highly recommend you to others.

Removed the ice brucket,
Removed the light shield by releasing one screw using a nutdriver.
Replacing the bulb and reinstalled the light shield.

Your web site is one of the best and most helpfull service sites I ever used. Just wish that in the future you will ship parts overseas.

I switched the oven sensor easily enough, but it did not remedy the problem, so we are in the process of replacing the oven since it's about 20 yrs. old.

Removed the two screws holding the sensor to the rear oven wall. pulled out sensor wire. It was caught on other wires behind the oven. removed the three screws holding the 8" inspection plate in the center of the rear panel. Carefully move the insulation and reach in to grasp the back end of the sensor wire. Once free from the snag it easily pulls out with the sensor just as stated in the video. using the appropriate adaptor it was easy to re-asseble and and attach to the oven wall. Replace the rear panel with the three screws and it was done

Drilled a pilot hole with a 1/16 th drill bit and tapped off screw head.

Oven sensor replacement was easy. Thermistor was installed in less than 15 minutes. After installation STILL had "F3" error message. Harness was ok, "Clock" or ECU needed to be replaced. "Computer" is obsolete, no spares available, some companies will rebuilt for $400+. Since the stove was going to the landfill I had nothing to lose by taking the "Clock" apart. It has one chip that is probably the power supply and control chip, another chip is an EEPROM with 128 bytes of storage and the last is a darlington chip that controls the relays. Cleaned up everything that looked like it needed cleaning with alcohol. When I reassembled the unit the pins for the thermistor harness felt loose, so I took it apart, again, and found cold solder joints on all four pins. It must have been there all along but plugging and unplugging the harness finally broke out the solder so I could see it. Soldered the pins back in and now it all works. It's worth a try if you're getting the "F3" message. If the relays on your stove aren't working it would be a good idea to replace the darlington chip. Good luck.

* Do not lose the supplied CERAMIC electric connecting nuts; they will not fry in the heat.

* Unplug the heating elements from the old receptacles, and remove any rings; unplug the cartridge by lifting up the back side and pulling gently toward the back of the stovetop.

* Unscrew the cartridge top from the cartridge base (about 12 screws) and the recepticals, and cut the old wire close to the old receptacle.

* If you have a spare magnetic thingy around, use it to hold the screws and not lose them.

* Screw in the new receptacles, route the newer wiring from the receptacles (use as much of the new wire as possible), back toward the wiring block on the cartridge plug.

* Recut the old wiring to accomodate the length of the new wiring, but leave at least 2-3" from the wiring block, if possible. Re-connect them using only the supplied CERAMIC electric nuts.

* The CERAMIC nuts allayed my fears about the effect of heat on a plastic nut; ceramic is designed for high-heat environments.

* Reverse the disassembly steps to reassemble and reinstall the cartridge.