BC20DC (P747021WC) Amana Refrigerator - Instructions
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Condensor motor was frozen
pull unit away from the wall, and unplug it. remove the grill, and cardboard guard on the lower back of the unit. remove Three screws for the motor bracket. Remove the bracket legs from the old motor and assemble them to the new motor. take the fan blade off the old motor, place it on the new. Cut the wires at the old motor, strip the insulation back, use supplied wire nuts to connect the new motor. Reverse order to reassemble. Plug in unit to test function.
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john from thibodaux, LA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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refridgerator was not cooling to the proper temps and finally would not cool at all
Pulled refridgerator forward away from the wall. Remove the cardboard back behind the appliance.I saw that the condenser fan motor was not working. Unplugged the appliance from the electrical outlet. Removed a 3 wire plug from the condenser fan motor. Remove 3 screws (with a nut driver) which held the condenser fan motor in place. Remove the condenser fan motor from the appliance. Looked up the part needed for repair using the appliance model number. Found which part was applicable for the appliance. Placed the order from Price Select on a Monday morning and recieved the part 2 days later on Wednesday via FedEx. The item shipped was a 2 wire condenser fan motor. Read the instructions that came with the part. Using wire cutters, cut the old 3 wire plug. The center wire is a green and yellow striped wire. Use the same colored wire that is also shipped in the box and has connectors on both ends. Cut one of the connectors off and use the wire strippers to remove plastic wire coating. Connect both ends from the appliance and the green and yellow wire that was shipped. Use a wire nut (also shipped in the box) to connect the wires. You will have 2 black wires left on the new condenser fan motor that need to be connected to the appliance. You should have an orange colored wire and another wire that is black with a white stripe. Connect one wire from the new fan motor to the orange wire and use a wire nut to attach both wires together. Use the other black wire from the new fan motor to the black/white striped wire from the appliance. Use the wire nut to attach both those wires. Place the new condenser fan motor back in the appliance using the screws that come with the motor. Attach the green and white wire with the connector on the end to one of the 3 screws that hold the motor in place and secure the screws. Use the electical tape to hold the wires all together and away from the fan motor. Plug the appliance into the outlet. You can see the condenser fan motor working properly. Note that when connecting the 2 black wires from the new condenser fan motor to the orange and the black/white wire from the appliance, for my appliance, it did not matter which wires were connected as the fan motor was a clockwise motor. Place the cardboard appliance backing, back on to the appliance and push the refridgerator back in place. Allow about 5-6 hours to get the freezer to between 0-5 degrees. The refidgerator should be between 34-38 degrees and will take a little longer to get to that projected temp.
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John from LAS CRUCES, NM
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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The freezer does not defrost automatically.
Replace the original mulfunctioned defrost timer by the new Defrost Timer Kit. The old timer was located in a box at the bottum of the refrigerator. You need to disconnect the refrigerator's power first. Take off the front vent panel at the bottum of the refrigerator. Use the nutdriver to unscrew the 2 screws of front cover of the box, unscrew the 2 mounting screws mount. Then carefully push the timers turning handle into the box, and pull out the timer assembly, Disconnect the '3 1 2 4' connector, and push connect it to the new timer's '3 1 2 4' terminals. Push the connected new defrost timer into the box, reverse the process to mount it back using the original screws and nutdriver. Turn on power. The freezer and refrigerator can cool down and periodically defrost automatically. The new defrost timer works great, the freezer/refrigerator works like new one again.
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ming from Seattle, WA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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excessive water in condensate pan
just as video instructions said, very easy just following them ,part arrived in very short time and was exact fit completely satisfied, saved repair man service charges and wait time
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michael from woodstock, MD
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Socket set
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Condensor Fan going bad
I knew the repair wasn't difficult. It was a matter of finding the replacement part. Luckily, I found the part via the internet on your site. Lucky for me, there was an installation video!! These videos are worth 1000 bucks!! Never have encountered a site with installation videos before. It gave me complete insight as to how the job was sequenced. I'm a very visual person, so videos are the perfect helper for me. With fewer and fewer affordable local service companies around to fix problems like mine, your site gave me the complete confidence to easily switch out the condensor fan. I completed the repair for about $63.00. Your site ROCKS! Keep up the repair videos because they are awesome and extremely helpful. I felt like your pricing was competitive for this item. Thanks again!!
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George from Hickory, NC
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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Broke the arm off the food compartment rocker switch
After receiving the new part almost immediately,using two screw drivers, removed the broken switch from the plastic frame. Be careful not to scratch or otherwise tear the plastic...very pliable. Since the original switch was factory installed and the wires were packed in fiberglass insulation, the switch came out but the wires and clips were still in place and could not reach the new switch. It was necessary to pull them down with bent long nose pliers...used a lot of "pull" but the wires held up.Connected the switch, turned the power on and there was light! Reports from other users really took the uncertainty out of the task.
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David from St. Pete Beach, FL
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Difficulty Level:A Bit Difficult
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Total Repair Time:15 - 30 mins
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Tools:Pliers, Screw drivers
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Freezer was not getting cold enough
Mine was alittle different than the online instructions. 1. I removed the motor. 2. I took the fan off the old motor and cut the wires about 3" back from old motor. 3. Mounted the new fan on bracket and put the fan on the new motor. 4.connected wires that were cut and used wire nuts to connect. 5. Mounted bracket and motor/fan to unit and it works like its brand new. Thank you PartSelect!
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David from Salem, WI
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Pliers
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freezing up & ran too long
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ted from old hickory, TN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Bottom freezer not cold enough
Removed bottom air vent and removed/ replaced defrost timer by removing 4 bolts with nutdriver, disconnecting the plug connections and then reversing process. Very simple. Unfortunately, this did not solve the problem. Next step was replacing the thermostat. Again a simple procedure, but required removing freezer shelves and the rear panel. You have to exchange one lead from old thermostat to new, but very simple. Again, unfortunately, it did not solve my problem. Temp still down around 24 degrees F but needs to get to about 0 degrees. In both cases, I noticed no frosting up on the evaporator coils, just a little on the tubing that the thermostat attaches to. I'm thying to decide next step. Any help will be appreciated.
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Jack from Reynoldsburg, OH
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Freezer wasn't getting cold enough.
I followed one of the handy video's on your site and replaced the timer and now my Uncle's freezer is working again. He's happy so, I'm happy.
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Frederick from Aldan, PA
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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Condensor fan motor quit working
Pulled the fridge out, Took bottom panel off. Removed 3 screws holding motor. Unplugged connector, cut wires, attached old connector on new motor. put blade on new motor.installed in fridge, put cover back on.
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David from New Albany, IN
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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Light bulb failure
Received the part the day after ordering. Appreciated the quick service and repair took less than a minute.
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Grant from Alexandria, VA
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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warm fridge and freezer
we had a power outage and soon after the coils in the freezer froze up I figured the defrost cycle was not working so I ordered a timer which only took a few minnutes to install, I also shut the unit down and thawed completly before turning on, frige runs like new
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rich from roberts, WI
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Socket set
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Freezer was not Defrosting
I have an Amana freeze and I followed the procedure in the video. Which is very good! However on the Amana Model there two slight differences in the procedure that I felt I needed to do. The first one is, the condenser fan bracket is attached to the Freezer chassis with 4 screws, not three. The removal and installation of the back screw by the fan is a bear. I removed the other three and it allowed me to rotate the fan slightly to get more access to the fourth and did same on installation by just starting the 4th screw and then tightening it later. The second issue was my new fan hit the housing when I spun the fan. When I looked at the old one. It had a phenolic washer, between the fan and motor which spaces the fan out about a washer thickness from the motor. When I tried to remove the old one it broke in four pieces due to age. So, I made my own with a washer that I super glued to the motor housing after carefully centering it on and clearing the motor shaft . Seemed to work with out any more noise or balance issues...Thanks, your delivery was blindly fast and video was great!
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Andrew from Pinckney, MI
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Pliers, Screw drivers
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Refrigerator stopped running
We described the problem of the freezer and refrig not keeping cold and with the suggested parts to order and the amazing videos to follow my husband repaired it. We have one part we ordered for temperature control (RO16088) and are waiting to see if it needs to be installed. What a joy it was to hear the sound of ice cubes being made. The refrigerator went out during very hot weather. Thank you again for your wonderful help and videos. Paul and Mary Jo
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Mary Jo from Santa Barbara, CA
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Socket set, Wrench set
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