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ACM1420AB (PACM1420AB0) Amana Microwave - Instructions

All Instructions for the ACM1420AB
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Sparks and loud hum from oven
1. I went to the internet to find the service manual for the Maytag microwave.
2. I opened up the oven and started measuring the resistance of the diode, capacitor, transformer, and magnetron between terminals and then to ground. The transformer and magnetron were well within the resistance limits. The diode was shorted in both directions(+-). The capacitor was fully open in both directions -- high resistance.
3. I ordered the 2 parts, installed them, and ran the oven. Worked perfect first time.
4. Reinstalled oven and worked ever since (1 week so far).
5. The secret was that the transformer had a load hum. I figured the transformer was OK. The magnetron had no short between filaments and ground to filaments. The only two left were the diode and capacitor. The first two are about $200 -- almost the value of a new microwave. The $70 repair was well worth it. If the first two were still bad, then tempted to buy a new oven.
Parts Used:
Capacitor Black Sleeve Diode
  • Guy from Bellingham, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
113 of 170 people found this instruction helpful.
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Microwave worked intermittently depending on how door was closed
Remove top grille (2 screws), undo control panel (1 screw). Tilt down control panel, switches are on the left. There are actually three switches that are involved with the door, two horizontally mounted, one vertically mounted. This would be an EASY REPAIR, but it took me a while to figure out which of the three switches was bad, and also took a while to figure out that there is a plastic rod that inserts through the hole in the switch body. Once i figured this out went like a breeze. Lower horizontal switch was the bad one, but since the kit came with two switches i went ahead and replaced the upper horizontal one as well. IT appears that the horizontal switches are probably more likely to fail than the vertical switch based on the position of the switch and force angles. Works great now!
Parts Used:
Door Interlock Switch Kit
  • Robert from Bainbridge Island, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
67 of 82 people found this instruction helpful.
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no heat
I looked up the #1 reason for no heat for my microwave on the site , and using my model number found that 92% of the time it was the Black Sleeve Diode. Ordered the $15 part, and installed it within 30 minutes. Most of the time was used for removing the built in microwave and removing the cover. Replaced the diode by finding it on the diagram that I printed from this site (free). Very relieved that we don't need to have our custom cabinetry re-sized to accommodate a new microwave. Thank you!
Parts Used:
Black Sleeve Diode
  • Lisa from PARADISE, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
28 of 28 people found this instruction helpful.
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Broken tray ring for rotation of dish.
Used needle nose to pull off piece of old ring. Layed in new one.
Parts Used:
Turntable Roller Guide
  • Michael from Sewanee, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
16 of 17 people found this instruction helpful.
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Close the door on the microwave, punch in the # nothing happened
I removed the unit from the wall. Took the cover off. Set the unit on its side. It revealed the working parts. Removed the old micro switches. Put in the new oness. Presto, it worked. Very easy for me.
The parts was delivered almost before my notice they were shipped.
Parts Used:
Door Interlock Switch Kit
  • Robert S. from Stafford, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
15 of 22 people found this instruction helpful.
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Fan motor and magnetron did not come on, but every thing else did.
Problem would come and go. Found service schematic inside unit. Perform all the suggested tests. One possible solution was the primary interlock switch shown on the schematic and a check found the switch stuck. It would free up some times but would stick again in the open position. Ordered switch which was a simple plug in unit.
Parts Used:
Door Interlock Switch Kit
  • Dale from Chester, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
10 of 15 people found this instruction helpful.
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Needed to push door up to run appliance.
1. Removed cabinet screws (10-15?). 2. Removed cabinet. 3. Removed top interlock switch which actually was not defective. The press clip connection appeared as if it had been arcing for quite some time and the corrosion created resistance sufficient to prevent the current from getting through the switch. 4. Replaced switch anyway but broke plastic retaining clip despite every effort not to do so. Reset broken clip with super glue. 5. Reassembled cabinet and appliance is in good working condition.
Parts Used:
Door Interlock Switch Kit
  • J Patrick from Baltimore, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
14 of 27 people found this instruction helpful.
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Turntable Motor gears stripped
Had a Trim Kit to remove, just 2 screws on the front to pull it out. Had to remove the tamperproof screws on the back (the outer shell is held on by them). I had to goto a local hardware store as nothing anywhere mentioned I needed this special tool (NOTE!!!!!!!) The bottom had normal phillips head screws. Note: I did not take the entire shell off, just bent it enough so the base plate could be pulled out. This exposed the motor, which strangely enough is NOT held in by any screws, just notches it slides in. Took the old motor out, came out VERY easily (only 1 plug to pull out). The new motors flange tab was bent a little bit so I had to use pliers to bend it back flat so it would fit in the notch on the bottom of the microwave (very easy). Overall A bit difficult due to special tool needed 9at least for me)
Parts Used:
Turntable Motor
  • Matthew from Edmond, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 7 people found this instruction helpful.
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Turn table would not turn
Took the cover off, had a lot of screws but easy. Removed the old motor and inserted the new motor. Replace the metal cover and it was ready to go. Can't believe I have waited so long to do this. I was going to replace the microwave but could not find the correct size to fit the cabinet.
Parts Used:
Turntable Motor
  • maxine from CLEBURNE, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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No heat
Removed case,
Discharged HV capacitor and removed cooling fan.
Unscrewed ground end of HV diode and unplugged from HV capacitor.
Installed new diode by reversing the order. In my case, the problem was the magnetron was bad, so I replaced it as well.
Parts Used:
Black Sleeve Diode
  • John from SANTA CLARA, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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Old roller piece broken
Took out the old, put in the new.
Parts Used:
Turntable Roller Guide
  • Jack from Scottsboro,, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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My turntable wouldn't turn
I took the turntable roller guide, dropped it into the hole, put the plate back on the turntable roller guide; and voila!!! It worked!
Parts Used:
Turntable Roller Guide
  • Yvette from Riverdale, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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microwave not heating
removed a dozen screws-discarded large cap-replaced diode-replaced a dozen screws(took longer to replace them than remove for some unknown reason). Microwave now works(wife happy).
Parts Used:
Black Sleeve Diode
  • Mark from GREENSBURG, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Microwave oven ran but stopped heating
I had to unmount the over-the-range microwave oven to be able to gain access to the interior of the oven. Complicating removal (and re-installation) was the fact that there is a "pot-filler" faucet installed directly underneath the oven. In retrospect, I should've removed the faucet before doing the repair, but "c'est la vie."

After I got the microwave down, removing the case was also "interesting." I get bonus points for the fact that the previous owner must've had to replace the same diode before - and then re-assembled the microwave case incorrectly - thereby adding to the confusion (BTW, the service manual that I found online said nothing about how to remove the oven's case).

To remove the case, undo all the screws holding it on, and then rotate the case upwards from the back while also pulling the case backwards. There are crimped folds on the inside of the case that mate with the back edges of the front of the oven's chassis, and these folds have to be unclipped from the chassis in order to remove the case.

Replacing the diode itself was the easiest part of the job. The two connectors on the diode are of different types, making it impossible to install the diode with the wrong polarity.

BTW, the diode that had failed was not an OEM diode; I suspect it was a generic component that had been installed by a repairman sometime between 2004-2008 (when our home's original owners still owned the home). On the other hand, the new diode from PartSelect is an OEM part (it came packaged in a sealed Whirlpool bag).

The fact that the oven had stopped heating indicated that it was either the high-voltage diode or the magnetron that had failed. Since a replacement diode costs ~ 1/10th as much as a replacement magnetron, I figured it made sense to replace the cheaper part first. Fortunately, this fixed the problem.

One last thing: I tried testing both the old and new diodes for conductivity and polarity using my volt-ohm meter (VOM), but I was unable to get either diode to "turn on," even though my VOM is powered by a 9-v battery, and I used the 2-Mohm range setting. I guess the test voltage of my el-cheapo VOM isn't high enough to exceed the diode's threshold voltage, (even though I have successfully used this same VOM to test low-voltage diodes).
Parts Used:
Black Sleeve Diode
  • Forrest from Eugene, OR
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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original rotater broke
Replaced the broken piece with the one purchased at Partselect.com. I was concerned that the part would not be correct since all we did was enter the model number of the microwave. PartSelect.com was really easy to use and sent the correct part. Thanks so much for making this process easy.
Parts Used:
Turntable Roller Guide
  • Cynthia from Wylie, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 5 people found this instruction helpful.
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All Instructions for the ACM1420AB
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