5KSM195PSAPL5 KitchenAid Mixer - Instructions

Repair is very straight forward. Remove the existing plate by removing the three phillip head screws. Use a regular screwdriver or knife to pop the plate off. (I cleaned the area while I was there but probably not necessary) Position the new plate with the screw holes lined up. Press down to pop the plate into position. Install original screws and tighten. You're done!

Removed old plate, screwed in new plate and works like new! Was so happy I wouldn’t have to replace my 30 year old mixer.

just inserted the new wire whip

Really no help from Kitchen Aid sources; but phone call to PartSelect solved the problem. Kitchen Aid repair line didn't even know the part #! Thanks to Part/Select, Christmas cookies are being made.

After stalling the mixer while mixing dough I found that the motor still functioned but the blade didn't move. I basically took the mixer into my shop along with a digital camera to record any complicated disassembly procedure I might have to deal with for reassembly and proceeded to disassemble the mixer. Once apart, I cleaned the mixer parts, removed the broken worm gear and bracket, and got online for someone that carried the replacement piece. PartSelect sent the replacement within 3 days and now it works great again.

When I took the back cover off I found two parts that "could" be the problem. The speed control plate was cracked which explained the spotty working. I ordered both parts and installed them very easily. The parts fit perfectly and resulted in the mixer working perfectly. I can't say enough about the excellent parts. They were perfect.

dissassembled mixer and replaced gear

I removed the decorative band that covers the seam by removing 1 screw. I then removed the top portion of mixer by removing 4 square head screws. You will then see the gear housing in the front of the mixer. Remove the 4 screws holding that on. There are no spring that are going to pop out and you never know where they went, but be careful because there is a lot of grease and a gear that it just laying in there on the right side. You will see the stainless shaft with a couple on gear cogs on it. Remove the retaing spring from the shaft and pull the top gear off, it may be a little snug. You will then see the dowel pin, mine was sheared off but I could see where it was. Be sure to remove the broken pieces. Use the punch to knock out the remaining pin. Replace with new pin making sure it is evenly exposed on both side of the shaft. Replace the top gear, then the retaining spring, the the gear housing cover, then the mixer top cover and finally the decorative band. Be sure to unplug before you start. These mixers are expensive and expensive to have someone fix them. I ordered 2 pins because shipping is a little high and the pin is cheap. I fixed this for $17.00 total and have a spare pin.

To access the interior of the mixer, I first removed the single screw holding the cup-shaped part at the rear. Then I removed the 4 large screws on the under surface of the mixer head. Next I removed the bright metal ring around the planetary gear area by prying it off. I then pried the dish-shaped part off the shaft using a large-bladed screwdriver. This exposed 5 screws on the circumference of the planetary gear. By removing them, one can pull up the gears and see into the area below. I found the worm gear had fractured. By removing 3 screws at the base I extracted it for closer inspection, checking for any loose pieces. Beware of the jelly-like grease. The replacement part goes into position, and one then follows the steps in reverse.

I followed the video provided online. The model shown was not exactly the same as mine, but very close. The step-wise progression demonstrated on the video helped a lot. I had to double check the video a couple of times which added to the work time....I could probably do it again without the video in under 1 hour. As shown in the video, I laid out an old towel across two pieces of 2x4 which helped keep the mixer head in a position that was easy to work on and also prevented scratches.

No nstallation required, simply attach.
Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.

simply put it together, .

watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.

I how the video for replacing the worm gear on your website. It help me a lot. I followed step by step instruction display on video. It was great help.

I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.

Thank you
Ron Ashby