41963 (ASTESEU) LG Washer Dryer Combo - Instructions

I looked at the video that is on the partselect.com website. The person that I talked to from the website was very knowledgeable about the problem with my washer and he gave me the part number to type in the search box of the website. When I typed the part number in the search box the part showed up and the installation video showed up also. The video is an excellent video. It shows exactly how to do it. I also downloaded the operator manual from the website to look up what the error code meant.

Just like it shows on You tube but one of the shocks did not come with the plastic pegs so i used the old one. I need to order the springs now and replace them.

Watched video on U-Tube , unplug power cord, turn off water, take top off washing machine, remove water hoses, unscrew parts, remove hoses with pliers, install replacement parts, put all back together. Does not leak any more !

I tipped the right side of the washer up 9.5 inches using two 2x4s and I was able to remove and replace the old hose with the tools described.

With my wife's help( 2 shoukder surgeries ), pulled it forward, unplugged power source, turned Both water supplies off.
Removed two phillip screws from each upper ( plastic) holder.
Bumped top from front( works really well if you can use both arms,and with rubber gloves on for traction, or go to harbor freight purchase a glass suction cup) .
I marked ( with a sharpie) the solenoids/hoses,and wires, ( facing front ,right to left,1,2,3.), removed plugs,loosened clamps and pushed them back,gave each hose a twist,and removed them.
Took two screws 5/16 from the back that hold the valve assembly in out.
Removed old valve assembly, put new in place, reverse procedure for assembly. Once all is hooked up,and water dried, I plugged in,turned water on watched for two cycles( you need not stand over it,if it leaks you will know it) to double check, installed top,and we pushed it back in place.
Very simple to do,these washing machines are so easy to work on.
Now we enjoy a dry laundry room,and you can to.
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pretty straight forward repair,lots & lots of parts to clean :-)

When to utube typed in my problem, very easy fix

Removed the front and rear covers ,the control panel , removed the shock absorber pins and shocks installed new shocks and reassembled

Remove old one and replace. Just make sure it is all the way on and secure or you will have a huge mess on your hands.

Some screws, some clamps. Easy and straight forward. unplug machine, turn off water, disconnect water hose, unscrew top of machine (2 philips head screws), disconnect clamp from valve (use a towel for remaining water), disconnect wire, unscrew from place holder, remove entire valve, work backwards from there.

Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.

Unplugged the washer,removed the rear cover, removed the old rotor assembly & installed the new rotor with thread lock on the retaining bolt.

The repair went well and your parts are easy to find. This is the second time I have used your services and both times have been great. Your parts are at great prices and your delivery is a lot faster that one would think.
Thank you

removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks

Removed lid (top of washer), then ran a cycle in normal to identify the failed component, then noticed the water inlet valve assembly for the hot water was leaking, used my pc and went to website Part Select and found to failed part on the parts break down item, then ordered the part, the part "Valve Assembly Inlet" for the hot water arrived 2-days later, replaced valve in less than 5-minutes, disconnected push on electrical connector, unscrewed the valve assembly inlet and installed the new valve assembly inlet, very easy