41778119 General Electric Dishwasher - Instructions

Simply screwed in new cap

Removed dishwasher, took off motor, and ordered part. It was delivered in a timely fashion (3 days). Determined which directions to follow. Used screwdriver to hook up motor. Put dishwasher back into cabinet area, made sure there were no leaks before fastening the dishwasher in place. Took about 1/2 hour to complete process. Very satisfied.

Went to repair parts on troubleshooting and found check valve assembly to be most common problem. Went to parts diagram to locate assembly and found it somewhat confusing as to exact location. Ordered part(s) on percentage as the problem. Received part next day (great)! Pulled dishwasher out and found I did NOT need to do so to replace check valve which is replaced without having to remove dishwasher. The gasket replacement was not necessary as it seals sump area from bottom of dishwasher and not the valve as it appears on the parts diagram. It took about 2 minutes to replace valve itself and it was the cause of the problem.

stripped old gasket from around the door (easy part)

instructions said to remove two screws from the bottom of the door to allow you to fit the gasket around the bottom

this was not too easy as you cannot get see the inside of bottom end of the door
I ended up removing the other door screws and this allowed me to fit the gasket quite easily

one tip tape the door lock immediately after removing screws as the lock assembly is not attached to the door

final step was to make sure the gasket was seated all around as my first wash had a slight lead

by pushing on the door after the door was locked cured the problem

Read directions. They were poorly drawn. Set them aside. Opened up unit on December 26th. I made careful observation of the wiring, two hoses, one metal bracket, the hose two clamps, and then proceeded. Instructions said 1 to 2 hours, to complete. Ha Ha, perhaps if you've done it before. It was actually really closer to four hours. When done, it worked perfectly. The best part, my wife said: "This was the best Christmas present ever!" That made my day! Dishes are clean again, just like new! Thank you: www.PartsSelect.com.

Put on a new cap.

Took old rack out put new rack

I took out the old one and put the new one in.

Unscrewed old one and installed the new one.

I twisted off the old one off and then screwed in the new one. Very easy to install no tools needed.

The new rollers snapped into place on the rack, by simply pushing them in. I was able to do it by hand, my wife could not do the same, so you might use some pliers.

My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.

The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job.
Bill

pretty easy, take off 7 screws from inside door

only hard part was getting arm to click into lever through the door. if you practice with the parts outside the door they lock together really well :)

After reading about this problem on an appliance repair forum, I learned that it is usually caused by a faulty piston valve. The valve is located under the rear screen filter and can be removed with your fingers. The parts arrived very quickly and we saved $$$ by not having to pay for a service tech visit and "mark-up" on the replacement parts.