3KSM150PSTVB5 KitchenAid Mixer - Instructions

I followed the video provided online. The model shown was not exactly the same as mine, but very close. The step-wise progression demonstrated on the video helped a lot. I had to double check the video a couple of times which added to the work time....I could probably do it again without the video in under 1 hour. As shown in the video, I laid out an old towel across two pieces of 2x4 which helped keep the mixer head in a position that was easy to work on and also prevented scratches.

No nstallation required, simply attach.
Your website was the only one that made sense. I am blind and follow the instructions with a screen reader. I had no difficulty. It was much easier than this questionaire.

it just screw in.

I did not do the repair myself, however, I contacted a suggested service company which in turn was a company I had used before when I had problems with my JenAir microwave. Excellent service, prompt and very professional. Thank you JenAir for your assistance in providing promptly the parts needed to complete this job.

simply put it together, .

watched instruction video (from Part Select), the demonstration was close enough to enable me to repair the mixer. Newer mixers are disassembled differently.

I was very happy with the customer services department and the support I received in identifying the part I needed for the repair. I received an email confirming my order with all details. I do wish you had a more cost effective shipping alternative, like Priority mail.
The repair went well and the mixer is back in business, for making those Chocolate Chip Cookie and brownies if you know what I mean.

Thank you
Ron Ashby

i followed the instructions in video. Thank you joe

Knob fell out of the front of the mixer into the bowl and jammed the beater. This caused the motor to strip the plastic worm gear. Open unit to investigate and found about 4 teeth missing out of the worm gear. Ordered a replacement. Installed the new gear once received in about 30 minutes. Wife is now happy again. Just need to make sure you pack enough gease into the new gear before reassembling the unit.

replaced

the plastic covering the thumb screw cracked almost half way and lost the piece....so the new one is being used to replace this old one...very easy to install

Replaced it with a new part. No installation or repair to maching was necessary

Placed pin in the hole...some wiggling had to be done for a tight fit. Installation complete!

I how the video for replacing the worm gear on your website. It help me a lot. I followed step by step instruction display on video. It was great help.

The plastic worm gear was stripped,I took it apart first then cleaned out all the old grease so when the new part came it together like a charm.