3638698517 Kenmore Refrigerator - Instructions
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No Ice
REplaced old icemaker with a new one. Install simple, However that was not the problem. I then replaced the water valve. Still no ice. I check the electric connection was OK. THe problem was the elbow fitting on the top back of the refrigerater leading to the icemaker was blocked with ice.Cleared it and turned water faucet up all the way. Ice maker worked.
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Joseph from Sayville, NY
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
0 of 2 people
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Ice maker wasn't working
Watched video on website then removed old ice maker. New one went in without any problems. Working great. I am a 60 year old woman and had never done anything like this but so easy. Husband scared now, doesn't know what project I will take on next.
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Sherry from Heber Springs, AR
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Difficulty Level:Really Easy
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Total Repair Time:Less than 15 mins
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Tools:Screw drivers
1 of 5 people
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Ice Maker quit working
The instruction video was great, mine was easy than even the video showed it to be. I changed it out in less than 15 minutes and it works great. The niocve things I didn't have to wait for a repairman or my husband to fix the problem.
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Barbara from Woodston, KS
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Difficulty Level:Easy
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Total Repair Time:Less than 15 mins
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Tools:Nutdriver
0 of 2 people
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does not fill ice maker this was not original problem
install icemaker water was allways delivered to previous unit water is not being delivered to icemaker still having difficulty
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Salvatore from New City, NY
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
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Tools:Screw drivers
2 of 10 people
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Retainer strip for door bottom not available
We bought the side door retainer strip with the hope we could simply cut it to length and it would be the solution for the top/bottom retainer strip not available.. The problem was the holes for the flathead screws on the door bottom do not match the pattern of the holes on the side retainer. This meant we had to mark and drill new holes carefully on a drill press and then cut the piece to fit. After that it was no problem at all to screw it back to door and install the new gasket. Sure wish the top/bottom retainer strips were in stock somewhere.
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Duane from Montgomery, AL
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Difficulty Level:A Bit Difficult
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Total Repair Time:More than 2 hours
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Tools:Pliers, Screw drivers
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Broken ice maker replacement
Installing the actual ice maker was quite easy. What takes most of the time is preparing the freezer for the install. Need to remove all shelving, (and the door) to gain access to the unit. The ice maker is simple to install once access is achieved. Putting everything back together takes some time.
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Matthew J from White Plains, NY
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Screw drivers, Wrench (Adjustable), Wrench set
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Icemaker leaking water
I had to defrost the freezer to free the icemaker. After that the installation was plug and play with two small exceptions: 1) I had to file down the width of the left hand tine of the old stripper so that it would fit the new icemaker, and 2) the motor housing of the new icemaker was slightly wider than the old one. It fit, but just barely. But I'm back in the ice again, no dripping water, all is good.
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Allen from Santa Fe, NM
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Difficulty Level:A Bit Difficult
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Total Repair Time:1- 2 hours
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Tools:Nutdriver, Screw drivers
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liquid in bottom of refrigerator
took door off removed old gasket which was the hardest part of whole job put new gasket in place pressed into grove and rehang door need something to hold door up in place to reattach.
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thomas j from jim thorpe, PA
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Difficulty Level:Really Easy
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Total Repair Time:1- 2 hours
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Tools:Screw drivers
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Plastic part of icemaker broke
I watched the video and then read the instructions. Emptied and cleaned freezer compartment. Removed old unit and removed part of old unit to be used in new installation. I then installed the new unit and turned the water back on. I let the unit produce over night and through the first batch of ice away. Because of the various regrigerators this ice maker was used I had a little confusion recognizing our model, but worked through this problem useing some common sense. All around I'm very satisfied with the results.
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Robert from Glen Ellyn, IL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Pliers, Screw drivers
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Ice maker not making ice and leaking
I took off the front cover of the icemaker assembly and found that the gears were not meshing properly and therefore slipping. I removed the front panel and found that the white plastic cam unit under the large gear wheel had disengaged from the hole in the front plate which is why the gears were slipping. I refitted the cam and wheel and it worked fine but stopped again for the same reason the next day. As the plate appeared to be buckled somehow (not user repairable) and, as the unit was leaking and pooling water (which froze) in the collection unit, I decided to change the whole icemaker.
Ordered about 1300 on a Thursday, it arrived the next day at noon and was fitted straight away. As others have mentioned, the extension cable required to fit into my old fridge made it quite cumbersome however with a bit of juggling and persuasion, I got it to fit into the cut out corner of the ice container so it is completely out of the way. Job done in about 35 minutes, making ice in an hour.
Ordered about 1300 on a Thursday, it arrived the next day at noon and was fitted straight away. As others have mentioned, the extension cable required to fit into my old fridge made it quite cumbersome however with a bit of juggling and persuasion, I got it to fit into the cut out corner of the ice container so it is completely out of the way. Job done in about 35 minutes, making ice in an hour.
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Andy from Ft Pierce, FL
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
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Ice maker not working
Went well. Changed the Ice Maker and then the Water Valve. All good and it is making ice.
Parts Used:
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Derek from Baton Rouge, LA
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Difficulty Level:Easy
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Total Repair Time:30 - 60 mins
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Tools:Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
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Ice Maker stopped working
Took out one hex screw, disconnect electric couplings, pulled original ice maker out and found that the water supply line to the ice maker was frozen solid as well as the shute cup. Used hair dryer to thaw out the line and the cup reinstaled old ice maker and it worked fine. Did not have to use the new part at all at this time. Am keeping new part for future use.
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William from San Tan Valley, AZ
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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ice maker very slow and arm that controls amount of ice sticking and quit making ice
took 1 screw out and removed ice maker and slid new one in and replace screw and connected power cord
Parts Used:
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Grimes from Bartlett, TN
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Difficulty Level:Really Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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would not "dump" ice cubes
I am more than 80 yrs, always thought I could fix just about everything--but, this looked complicated. Once I received the new icemaker; took a good look where the screw-holes, etc. were, then removed the "old" one. Took about 20 or 30 minutes, then the "new" one was easily installed.
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Phayo from Lake Charles, LA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Ice maker failed. Easy to diagnose cooling coil was very hot
Seemed simple and intuitive B U T the water tube receiver fooled me. Seemed to be on backwards. So, like my wife suggested, I D I D then read the installation instructions. Yeah! It's amazing what you can do when you just RTI. :-0
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Al from Coto de Caza, CA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver, Screw drivers
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